---

Información

Job Opening ID

826

Tipo de rol

4. Profesional - Contribuidor Individual

75% de Inglés

Industria

Manufactura Dispositivos Médicos

Experiencia laboral

Más de 2 años

Aplicar ahora

 

 

Our client a Multinational Company from the Medical Devices industry is searching for an:

 

 IT Technicians

(Temporary Position)

Position Objective

 

Provide on-site IT related Hardware support to assist in the installation, integration and maintenance of computing devices.

 

Main Responsibilities

·   Configure and manage customer workstation, portable computing devices and peripherals (Following defined imaging and deployment processes).

·        Perform daily support (moves, adds, changes, etc.) for desktops, laptops, peripheral equipment and other IT related hardware (ex. VOIP Phones, A/V support as applicable for your region, etc.)

·         Manage installation of desktops, laptops, peripheral equipment and other IT related hardware

·     Training users in various situations, educating them regarding use of hardware, its software and related systems. Training would be brief, one-on-one, small group,  ad-hoc and hands on "How-to" instructions

·     Manage priorities based on Service requests and incident tickets while regularly updating tickets to reflect work performed

·         Troubleshoot and repair hardware and/or Software for desktops, laptops, peripheral equipment and other IT related hardware (Tier 1/2)

·     Manage port connections to provide point of use network availability; Assist in answering Help Desk Calls from Users on an as needed basis.

 

 Knowledge and Experience:

·         Intermediate English

·         Microsoft Certified Desktop Technician preferred.

·      Proficient in Microsoft suite of applications (Windows 2008 and Windows 2012 server, Windows 7, Microsoft Office and Outlook)

·         Ability to manage users and PC's using Active Directory required

·         Ability to perform IT hardware and software diagnostics and repairs (Laptops, desk tops, mobile computing devices, peripherals, IP Phones, handheld scanners, etc.)

·         Problem Solving skills including Trouble shooting techniques required

·         Strong customer service focused skills required

·         Experience using Help Desk ticketing software to manage service tickets

 

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Información

Job Opening ID

817

Tipo de rol

4. Profesional - Contribuidor Individual

100% de Inglés

Industria

Centro de Servicios Compartidos

Experiencia laboral

Más de 4 años

Aplicar ahora

 SENIOR TAX ACCOUNTANT

Role Overview:

This position reports to the Tax Manager, and will be in charge  to  analyze general ledger accounts for tax financial reporting, analyze data, research and interpret tax statutes to prepare federal, state and local level tax returns, related schedules and related estimates and extensions for all entities.  

Reporting to the Director of Research, Planning and Audits, the Tax Accountant will complete tax research and prepare appropriate responses providing arguments and/or conclusions for federal and state notices and audits and work on special tax technical projects as needed for all entities.  In addition, the  Senior Tax Accountant will complete the required administrative functions of the US Tax Department.

Responsibilities: 

• Analyze data, research and interpret tax statutes to accurately prepare and timely file income/franchise tax returns and sales/use tax returns, related schedules and estimates and extensions, including proper file documentation.
  
• Analyze general ledger accounts for tax financial reporting purposes, including monthly, quarterly and annual filings and tax budgets.
  
•  Research, interpret tax statutes and prepare appropriate responses providing arguments and/or conclusions in response to federal and state tax authority notices and audits.
  
• Keep tax knowledge current and up to date through tax technical reading and tax technical webcasts. 
  
• Complete special tax technical projects as assigned and complete any other tax related functions as required.
  
• Maintain the tax department calendar, notice log and all tax files both hard copy and electronic.
  
• Order and maintain tax department office supplies.
  

 Requirements: 

• Bachelor’s degree in tax or accounting required.  Master of Tax preferred.  CPA or CPA eligible with intent to complete certification required (number of years of tax experience will be considered in absence of CPA or CPA eligibility). 

Experience:

• 3 + years working in either in global accounting practice or in industry

Competencies: 

• Must be fluent in English     
  
• Excellent communication, research, and time management skills with ability to prioritize work and meet deadlines is required.
  
• Must be self-motivated, detail oriented and have the ability to work both independently and as part of a team. 
  
• Excellent computer skills using Microsoft Excel, Word, and Powerpoint 
• Experience with CORPTax US Compliance software is a plus, but not required    

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Información

Job Opening ID

837

Tipo de rol

4. Profesional - Contribuidor Individual

90% de Inglés

Industria

Centro de Servicios Compartidos

Experiencia laboral

Más de 4 años

Aplicar ahora

Our client a multinational company is searching for it's Shared Service Center:

 

  Accounts Payable Temporary 6 months

 

Position Objective

 

Support Sourcing and Purchasing activities across all Latam countries even some Global requests. The candidate will be responsible the routine daily administration and follow-up associated with the Purchasing Hub. May also be required to manage and troubleshoot and escalate issues / problems that may occur from time to time with processes and procedures

 

Main Responsibilities

·         Responsible for supporting the team core activities (purchase order creation, invoices on purchase order related holds, handle purchasing related queries, follow up on goods/service delivery, request vendor setup) along with additional tasks as demanded by the role.

·         Perform other duties as required or assigned which are reasonably within the scope of the activities outlined above.

·         Buyer job involves coordination with internal customers, vendors and sourcing teams to ensure effective purchasing support to the organization,

·         Demonstrate organizational values and attributes at every opportunity.

·         Support sourcing strategy.

 

Knowledge and Experience:

 

·         Fluent spoken and written English

·         First level university degree or equivalent experience

·         2 years’ experience of working in a shared service center accounts payable environment.

·         Knowledge of SAP, ORACLE, ARIBA and Sales Force system

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Información

Job Opening ID

725

Tipo de rol

1. Ejecutivo

90% de Inglés

Industria

Centro de Servicios Compartidos

Experiencia laboral

Más de 4 años

Aplicar ahora

Our client a Multinational Company from the pharmaceutical Industry  is searching for a: 

 

Category Project Specialist IT

 

Position Objective:

As the Category Project Specialist IT, you are responsible globally, for delivering or supporting strategic projects according to the IT Category Strategy, Business needs and annual pipeline of initiatives.

You will be responsible for ensuring the successful execution and completion of these projects using robust project governance and management and supporting the operationalization and implementation of project outputs by converting outcomes and content into category buying guides or other implementation support materials and guidance.

The successful candidate will be executing these assigned procurement projects using project management, stakeholder engagement, and Roche’s category and supplier management approaches.

 

Main Responsibilities:

 

• Executing simple to mid-complex category strategy projects, or sourcing initiatives assigned by Category Management teams to deliver in line with agreed targets.
• Ensuring completion of agreed deliverable quality of customer service.
• Establishing effective project governance by ensuring a robust project structure with clear roles and responsibilities.
• Monitoring and mitigating risk by monitoring the progress of projects and pro-actively identifying and reporting any projected risks, and resolving issues on a timely basis and escalating them where appropriate.
• Ensuring a smooth and efficient handover to the Category teams, regional / site teams for implementation, including converting project outcomes into usable category buying guides or other content.

 

Knowledge and experience:

• Bachelor’s degree preferably in Business or Life Science.
  
• Fluent spoken and written English.
  
• 2+ years procurement experience delivering measurable value in strategic sourcing, enterprise cost reduction, and / or operational efficiency projects.
  
• 2+ years of project management experience including risk management, project reporting, and delivering quantitative and qualitative results in complex environments.
  
• Demonstrated understanding of some of the IT spend categories and potential cost levers or market fundamentals.
  

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Información

Job Opening ID

787

Tipo de rol

4. Profesional - Contribuidor Individual

90% de Inglés

Industria

Servicios

Experiencia laboral

Más de 2 años

Aplicar ahora

^{Our client a Multinational Company from the Financial Services is searching for a:}

 COLLECTIONS ASSOCIATE

Position Objective:
Responsible for the management of accounts receivable and performance of the client accounts assigned in the selected business portfolios. Management of a client's own portfolio, where 90% of the clients are corporate.

Main responsibilities:
Follow-up of the client portfolio and its invoicing in order to predict the behavior of the same avoiding the difficult situations of payment throughout the relationship.

Knowledge and experience:
Office - intermediate
High School
English 89%
Customer Service experience

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Información

Job Opening ID

844

Tipo de rol

4. Profesional - Contribuidor Individual

80% de Inglés

Industria

Centro de Servicios Compartidos

Experiencia laboral

Más de 3 años

Aplicar ahora

Collections Analyst

About the Company

• A world’s leading chemical company with a very successful shared service center in Costa Rica. 
  

Position Objective

• The Collections Analyst will be responsible for performing activities related to customer interactions and follow-up to ensure payment of receivables (cash collections), write-offs of bad debts, hold-order processing, refund processing and adjustments to A/R.
  

Main Responsibilities

• Contact customers assigned with accounts receivable to resolve disputes and collect past dues
  
• Issue daily reports on the status of delinquent accounts and tracks collection efforts
  
• Review new orders for approval, hold or qualification in a timely manner while considering status of existing accounts receivable
  
• Communicate with, and promote strong collaborative relationships with internal customers including those in Customer Service, Sales and any other departments/contacts as necessary
  
• Perform reconciliation of accounts to resolve problems/issues
  
• Identify, recognize and address concerns/red flags before they become problems and propose solutions to Management
  
• Escalate large collection or reconciliation issues appropriately
  
• Maintain documentation to support AR transactions and facilitate the efficient review and audit of books and records
  
• Comply with all internal control procedures to ensure accurate financial records.
  
• Performs other related work as assigned by management
  

 

Knowledge and Experience:

• Technical or Associates Degree (2-year degree) preferably in Accounting, Finance or related field
  
• 2-3 years of relevant working experience in Collections
• Fluent spoken and written English.
• Good communication (verbal and written) and interpersonal skills, attention to detail and ability to communicate complicated issues effectively
  
• Computer or technical knowledge
  
• Effective problem-solving skills.
  

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Información

Job Opening ID

848

Tipo de rol

4. Profesional - Contribuidor Individual

80% de Inglés

Industria

Centro de Servicios Compartidos

Experiencia laboral

Más de 2 años

Aplicar ahora

Nuestro cliente, una empresa multinacional, está buscando a su:

 

Collections Representative II

 

Objetivo del Puesto

El “Collections Representative II” juega un rol importante en el departamento de “Order to Cash”, ya que tiene como objetivo asegurar el cobro de los pagos por parte de los clientes en el tiempo establecido tomando en consideración las metas corporativas. La posición es responsable de contactar a los clientes para realizar el proceso de cobro y mantener la información de las cuentas al día en los sistemas establecidos.

Principales Responsabilidades

• Mantener la información de las cuentas de los clientes corporativos, según las categorías y el nivel de servicio establecido.

• Cumplir con las estrategias de cobro establecidas, por medio del análisis de las cuentas, el seguimiento del proceso respectivo y establecido.

• Conciliar las cuentas de los clientes para identificar aquellas que poseen saldos atrasados o facturas vencidas, con el fin de evitar que se vuelvan incobrables.

• Facilitar o asegurar que las facturas de los clientes se ingresen correctamente en los portales establecidos por ellos o que sean enviadas por correo electrónico.

• Procesar el pago de las facturas por medio de tarjeta de crédito cuando el cliente lo solicita (solo CCG).

• Identificar y analizar notas de crédito, débito y efectivo no aplicado correctamente para informar al departamento indicado como proceder.

• Desarrollar conocimiento técnico del sistema de facturación de la empresa, así como de los sistemas de los clientes.

• Mantener el involucramiento y la comunicación por medio de teléfono, correo electrónico, chat o cualquier otro medio con los clientes internos y externos implicados en los procesos para mantener la visibilidad del estado de las cuentas o resolver las disputas por parte de los clientes cuando surgen diversos reclamos.

• Participar en la actualización de los manuales de puestos cuando sea requerido.

• Identificar oportunidades de mejora de los procesos relacionados a su departamento, proponiendo soluciones y mejores prácticas.

• Brindar soporte y realizar cualquier otra solicitud que se requiera por necesidad de la empresa.

 

Conocimiento y Experiencia

• Técnico Profesional o estudiante de bachillerato universitario en Contabilidad o Administración. 

• 1 - 2 años de experiencia en el área.

• Experiencia en Shared Service Centers.

• Nivel de inglés B1+.

• MS Office: Word, Power Point, Outlook - Excel básico+.

• Experiencia en al menos un ERP (Oracle, SAP, JDEdwards y/o Mainframe).

• Experiencia en Cforia (plus).

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Información

Job Opening ID

428

Tipo de rol

4. Profesional - Contribuidor Individual

100% de Español

Industria

Servicios

Experiencia laboral

Más de 4 años

Aplicar ahora

Buscamos Consultor(a) de Reclutamiento que asesorará y trabajará con nuestros clientes en la búsqueda y selección del mejor talento de una forma activa y creativa. 

Realizará procesos de reclutamiento de clientes de muy diversas industrias y roles. 

Establecerá una estrategia para determinar dónde y cómo encontrar al talento que cumpla con los requerimientos del puesto de una forma creativa.

Será un embajador de nuestra empresa y nuestros clientes.

Conducirá entrevistas telefónicas y personales basadas en competencias para evaluar a los posibles candidatos.

Documentará el proceso a fin de apoyar la toma de decisión de los clientes en cuanto a la selección de los mejores candidatos y el cumplimiento de la legislación vigente. 

Seguirá los procedimientos y controles establecidos para garantizar un proceso que cumpla con nuestra promesa de calidad y tiempo de entrega a nuestros clientes.

Determinará y comunicará tendencias de reclutamiento e inteligencia de mercado para asesorar a sus clientes.

 Requisitos

2 años de experiencia en roles de reclutamiento y selección o recursos humanos. 

Estudios avanzados en Recursos Humanos, Psicología o similar. 

Pasión por desarrollar una carrera en el área de Recursos Humanos. 

Interesado en realizar un proceso analítico que requiere investigación y creatividad. 

Capacidad para manejar diferentes procesos a la vez de forma organizada y con alto sentido de urgencia. 

Enfoque en los resultados y la calidad.

Excelentes habilidades de comunicación oral y escrita.

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Información

Job Opening ID

856

Tipo de rol

3. Supervisor o Team Lead

87% de Inglés

Industria

Otros

Experiencia laboral

Más de 2 años

Aplicar ahora



Nuestro cliente, líder en programas de educación requiere un:

 Coordinador(a) del Programa Diploma Bachillerato Internacional

 

Objetivo del Puesto

Ser el punto de contacto en la institución para la ejecución de estrategias y acciones que garanticen la continuidad y desarrollo de las actividades relacionadas al Diploma Bachillerato Interncional (BI), así como asegurar que se cumplan las políticas, directrices y requerimientos en la implementación del programa.

 

Principales Responsabilidades

• Mantener informados a los estudiantes y sus tutores legales de todo lo relacionado al proceso de admisión y evaluación del programa de BI.
• Brindar soporte al equipo de docentes para que cuenten con las herramientas necesarias para que el desarrollo de las asignaturas vaya alineado al BI.
• Planificar todas las actividades relacionadas al año escolar con respecto al  programa BI
• Coordinar la logística de todas las actividades relacionadas BI
• Dirigir la inscripción de los estudiantes a los diferentes procesos y requerimientos del BI.
• Controlar y prever el riesgo de plagio académico.
• Generar herramientas de apoyo al proceso de enseñanza y el aprendizaje a través de software educativos.

 

Conocimientos y Experiencia

• Licenciatura en Educación (cualquier especialidad).
• Talleres de liderazgo (de preferencia oficiales del IB).
• Bilingüe (Español e Inglés).
• Buenas habilidades de Microsoft Office.
• Al menos 2 años de experiencia como docente.
• 2 años o más en cargos de liderazgo de mando medio.
• Conocimiento de acreditaciones internacionales.
• Conocimiento de las regulaciones de protección al menor y su seguridad.

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Información

Job Opening ID

835

Tipo de rol

4. Profesional - Contribuidor Individual

85% de Inglés

Industria

Manufactura Dispositivos Médicos

Experiencia laboral

Más de 2 años

Aplicar ahora

Our client a Multinational Company from the Medical Devices industry is searching for a:

 

Coordinator Documentation

 

Position Objective

 

Provides administrative support related to clinical study documentation.

 

Main Responsibilities

 

·      Review records for completeness and route to the next process step (e.g., Device History Records (DHR), ECRs).

·        Prepare and upload paper records into electronic document system.

·        May process records and requests for offsite record storage and retrieval.

·        May train on some operations to lower level staff.

·        May accompany vendors during site visits (e.g, shredding, offsite storage).

·        Other incidental duties (e.g. occasional photo copying or deliveries).

 

Knowledge and Experience:

 

·        High School Diploma or equivalent.

·        2 years of experience in similar positions.

·        Good computer skills in usage of MS Office Suite.

·        Good written and verbal communication skills in English.

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Información

Job Opening ID

827

Tipo de rol

2. Gerencial

90% de Inglés

Industria

Centro de Servicios Compartidos

Experiencia laboral

Más de 8 años

Aplicar ahora

Our client a Multinational Company from the Medical Devices industry

is searching for a:

 

Credit & Collections Controller

      Position Objective

       This role will be responsible for proposing changes and improvements to the existing Credit

       Risk & Collection Strategy and rolling out processes and procedures which are aligned

       to the existing Control framework. 

 

      Main Responsibilities

·         Devise and manage operation of the Credit Management and Collections Strategy

·         Working with Collections Team Leads and Finance Operation Controller/Business Partner

to set up and monitor monthly collections targets in line with a standard framework

·         Operation and maintenance of Global Credit Management timetable of activities to

ensure third party credit provider database and reports are accurate/up to date

·         Minimize DSO, Aging and write off of debt

·         Liaise with management in other functions (Sales, Customer Service, Order management)      to improve the end to end process and unblock / resolve long running disputes and identify their root causes

·         Manage customer credit limits in accordance with the Business Unit Strategy, ensuring

sign off in alignment with Delegated Authority Matrix (DAM). Proactively monitor

customer credit limit headroom to minimize blocked orders.

·         Monitor and agree Credit Notes (above thresholds) and ensure approval in line with the

DAM

·         Ensure appropriate governance structures are in place for disputed customer balances

which lead to alternative payment arrangements transfer of aged debt into the legal

process, write-offs of debt.

·         Ensure appropriate reporting is in place for teams to proactively monitor credit

worthiness (AR ageing, credit limit headroom) and determine actions where there are

changes in status that may impact DSO

·         Review and approve SOPs

·         Mentor and train Credit & Collections staff on market specifics and the localized

collections strategy

·         Creating procedures and policies that ensure timely payments while maintaining a

high level of customer retention

·         Reconciling complex accounts that have been escalated from the AR team.

·         Sustain compliance with the MAPs & SOx Credit Management Controls, ensuring that

credit and collection policies and procedures are followed within your team

 

 

       Knowledge and Experience:

·         Bachelor's Degree in Accounting, Finance or Business Administration

·         A minimum of 8 years' experience in Credit Management and Collections

·         Demonstrates experience analyzing financial data, drawing sound conclusions and developing proposals/solutions

·         Must have strong credit control experience

·         Must be able to demonstrate past track record of successful implementation and execution of an AR Collection Strategy

·         Experience of SAP environment

·         Working knowledge of SOx control framework.

·         Advance English proficiency.

 

       Consultant in Charge:

       Nathalie Guevara

      nathalie.guevara@talent-latam.com

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Información

Job Opening ID

775

Tipo de rol

4. Profesional - Contribuidor Individual

90% de Inglés

Industria

Centro de Servicios Compartidos

Experiencia laboral

Más de 5 años

Aplicar ahora

Our client a Multinational Company from the Shared Services Center industry is searching for a: 

CREDIT MANAGEMENT EXPERT

 

Position Objective

Will coordinate, maintain and ensure timely and effective execution of the Credit Management process by delivering high-quality services both on the regional and global level by driving process innovation initiatives. 

 

Main Responsibilities

• Ensure a high-quality delivery of the Credit Management process and strategy towards the internal stakeholders.
• Resolve, filter and otherwise escalate problem accounts to the appropriate function to accelerate credit management decisions
• Share insights on Credit Management topics within the operational team structure.
• Optimization of credit management processes.
• Contribute actively to update desktop procedures and supporting documents.
• Promote active communication & partnering with other O2C Operations teams.
• Support TL in coordination topics.
• Support operational business, when needed.
• Responsible for the timely and accurate processing of specific credit management.
• Review process controls (ICS, ICM, BPC) as prescribed in the desktop procedures.

Knowledge and Experience:

• Studies in Business Administration, Supply Chain Management or Accounting.
• Certified Credit Controller from a global organization (ICTF, NACM, FCIB or equivalent from any certified local organization) or comparable working experience.
• 5+ years of experience in Credit Management or other related Order-to-Cash processes.
• Knowledge in SAP or similar ERP.
• English proficiency.

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Información

Job Opening ID

840

Tipo de rol

4. Profesional - Contribuidor Individual

90% de Inglés

Industria

Farmacéutica

Experiencia laboral

Más de 3 años

Aplicar ahora

Our client a Multinational Company from the pharmaceutical industry is searching for a:

Credit Management Senior Associate

 

Position Objective

The Credit Senior Associate will work to ensure a timely and effective response on instruction about customer application, credit viability, customer payment history, and creditworthiness.

Main Responsibilities

• Evaluate customer’s credit data and financial statements in order to determine the degree of risk involvement.
• Deliver meaningful, detailed credit analysis while providing efficient and timely service to internal stakeholders.
• Proactively prioritize, resolve and otherwise escalate problem accounts to the appropriate function to accelerate credit management decisions.
• Management of the organization’s credits and accounts receivable.
• Optimization of credit management processes.
• Perform and review process controls (ICS, ICM, BPC) as prescribed in the desktop procedures.
• Update documentation of Country-Specifics.
• Conduct training to new joiners. 

Knowledge and Experience:

• University degree or equivalent, especially with the main focus on Administration or Finance.
• 2-3 years of experience in Credit Management or other related Order-to-Cash processes.
• Advanced MS Office.
• Experience with SAP systems.
• Good written and verbal communications skills in English.

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Información

Job Opening ID

789

Tipo de rol

4. Profesional - Contribuidor Individual

90% de Inglés

Industria

Servicios

Experiencia laboral

Más de 5 años

Aplicar ahora

 Our client , a multinational company from the Financial Industry is searching for

 

Customer Service Experts

 

Position Objective

The Customer Service Expert  is the primary contact for firms operating an Elite software.  Their primary duty is to assist customers to effectively utilize this software to meet their firm’s business objectives.

 

Main Responsibilities

·         Problem resolution – Gathers complete information from clients, documents steps taken, researches the knowledge base and documentation for known solutions. Communicates complex procedures or diverse information to resolve customer issues.

·        Customer satisfaction – Responds and communicates effectively with clients in order to build trust and loyalty.

·        Teamwork – Interacts constructively with colleagues to resolve customer issues in the most effective manner. 

·        Requires a good working knowledge of how client firms could utilize or adapt the software to effectively manage their business from a financial and operational perspective.

 

Knowledge and Experience:

 

·         Bachelor’s Degree or equivalent education and/or work experience

·         Minimum of 2 years of Exceptional customer service

·         Strong English written and verbal 90%

·         Technical knowledge of MS-Windows and fundamental concepts of databases

·         Deductive logic, complex problem solving and excellent trouble shooting skills

 

Consultant in Charge: Carolina Morales.

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Información

Job Opening ID

809

Tipo de rol

3. Supervisor o Team Lead

90% de Inglés

Industria

Centro de Servicios Compartidos

Experiencia laboral

Más de 5 años

Aplicar ahora

Our client, a multinational company from the Financial Industry is searching for:

 

  Customer Service Team Lead

 

Position Objective

 

The Support Team Lead manages teams of analysts responsible for assisting customers to effectively utilize Elite software to meet their firm’s business objectives.  The Support Team Lead is responsible for day-to-day operations including managing key metrics and service delivery.  

 

Main Responsibilities

·         Supervision – Monitor analyst performance metrics and manage staff to meet department and team goals and metrics. 

·         Problem resolution – Ensure that customer issues are triaged and resolved effectively through frequent review of individual and team performance to department goals. 

·         Teamwork – Interact with colleagues and management to resolve customer issues effectively.  Coach, mentor and coordinate technical training and knowledge transfer efforts. 

·         Technical expertise – Acquire and maintain expertise on Elite products and operating platforms.

Knowledge and Experience:

 

·         Fluent spoken and written English

·         Bachelor’s Degree or equivalent work experience

·         2+ years technical support or related customer service experience in a software environment

·         1+ year experience with Elite software

·         Exceptional customer service skills with expertise in troubleshooting and solving complex problems

·         Exceptional coaching and mentoring skills

·         Excellent organizational, time management, written and verbal communication skills

·         Ability to perform effectively with confidence under high-pressure and challenging situations

·         Technical knowledge of MS-Windows, MS SQL Server and concepts of SQL databases

·         Working knowledge of computer hardware and network operating systems and expertise troubleshooting  hardware and software compatibility issues across various configurations 

·         Experience with Elite software, financial operations, accounting, legal field or professional services industry

·         Demonstrated teamwork and collaboration skills.

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Información

Job Opening ID

773

Tipo de rol

4. Profesional - Contribuidor Individual

90% de Inglés

Industria

Centro de Servicios Compartidos

Experiencia laboral

Más de 10 años

Aplicar ahora

Our client a Multinational Company from the Shared Services Center industry is searching for a: 

DISPUTE MANAGEMENT SENIOR EXPERT

 

Position Objective

Will coordinate, maintain and ensure a timely and effective execution of the Dispute Management process by delivering high quality standards both on regional and global level and drive process innovation initiatives.

 

Main Responsibilities

·   Ensure a high quality delivery of the Dispute Management process and strategy towards

     the internal stakeholders.

·   Share in-depth insights on Dispute topics within the operational team structure.

·    Key contributor within O2C organization.

·    Analyze key metrics and perform root-cause analysis, as needed.

·   Act as local (internal) subject matter expert for all global Dispute Management related 

    topics and ensure alignment with other Experts in O2C process.

·   Presentation to Stakeholders.

·   Participate in project implementation.

 

Knowledge and Experience:

·         Studies in Business Administration,Finance or Accounting.

·         5+ years of experience in Collections&Dispute or other related Order-to-Cash processes

·         Knowledge in SAP or similar ERP.

·         English proficiency: 85%

 

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Información

Job Opening ID

841

Tipo de rol

4. Profesional - Contribuidor Individual

90% de Inglés

Industria

Centro de Servicios Compartidos

Experiencia laboral

Más de 6 años

Aplicar ahora

Our client a Multinational Company is searching for a:

 

Financial Analyst (product costs and inventories)

 

Main Responsibilities

 

1. Responsible for the timely and qualitative execution of the operations of the accounting platform (product accounting / inventory valuation and value flow management).

, considering the International Financial Reporting Standards (IFRS) and in accordance with the specific legislation of the country.

3. Be and act as a principal analyst within the assigned team, supporting and providing functional guidance to other colleagues. Contribute in and to expert communities through global calls and other means.

4. Be the first contact of "local businesses" (mainly control) with respect to the requirements for change in cost value streams, as necessary due to changes in production orders and purchase prices.

6. Support the analysis of the income statement in relation to the plan (standard) and the derivations of real costs in the area of responsibility. Coordinate the physical inventory inventory and track the result of the inventory difference.

7. During the closure, identify possible problems and manage changes. Verify the results of the order settlement process and track changes in production orders and purchase prices.

8. Support optimization projects and continuous improvement initiatives to improve quality and efficiency.

 

Knowledge and Experience:

 

• University in Accounting, Economics or Business Administration, Industrial Engineer or relevant professional experience.

• 3 to 6 years of experience in cost accounting / product costs, control and / or other related areas, at best in large and / or global companies.

• Skill in the SAP ERP FI / CO module with a good overview of the interfaces with other modules.

• Advanced understanding of global accounting IFRSs, US GAAP. UU

• Available to travel, even at short notice.

• Fluent English, spoken and written, other languages are appreciated.

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Información

Job Opening ID

810

Tipo de rol

3. Supervisor o Team Lead

85% de Inglés

Industria

Otros

Experiencia laboral

Más de 8 años

Aplicar ahora

Our client an International Diplomatic Entity is searching for a:

 IT Head

       Position Objective

Responsible for advising the entity on the strategic direction of the infrastructure function,

considering the trends presented by the industry, adjusting them to the needs and

future projects of the organization.

 

      Main Responsibilities

• Assign, supervise and evaluate the work of the professional, technical and assistance personnel in charge of executing the development tasks, maintenance of information systems, updating and security of files, security levels for access to the different servers and technical support, among others

• Organize, direct and execute research, projects, studies and varied diagnoses in the subject matter of their specialty.

• Collect information, prepare department budgets, plans, work programs and monitor

their development, according to the priorities indicated by their superiors.

• Follow up and verify that the diagnoses, studies and projections of the computer

needs formulated through the documents prepared for the purchase of computer

equipment for the entity are met, as well as the preventive and corrective

maintenance of computer assets owned by it.

• Carry out the activities of internal software development, update of the WEB page,

creation of email accounts, updating of the intranet and other support related to the

efficient management of information systems.

• Collaborate with users in the management of peripheral equipment of the network

and with activities related to electronic data processing.

 

      Knowledge and Experience:

• Bachelor's or Master’s degree in Information Systems, Computer Science or related field

• 8 years of experience leading IT teams

• English proficiency

 

      Consultant in Charge:

      Nathalie Guevara

      nathalie.guevara@talent-latam.com   

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Información

Job Opening ID

806

Tipo de rol

4. Profesional - Contribuidor Individual

90% de Inglés

Industria

Manufactura Dispositivos Médicos

Experiencia laboral

Más de 3 años

Aplicar ahora

Our client a Multinational Company from the Medical Devices industry is searching for an:

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Información

Job Opening ID

843

Tipo de rol

2. Gerencial

90% de Inglés

Industria

Manufactura Dispositivos Médicos

Experiencia laboral

Más de 5 años

Aplicar ahora

Our client a Multinational Company from the Medical Devices industry is searching for an:

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Información

Job Opening ID

861

Tipo de rol

4. Profesional - Contribuidor Individual

90% de Inglés

Industria

Manufactura Dispositivos Médicos

Experiencia laboral

Más de 6 años

Aplicar ahora

Our client a Multinational Company from the Medical Devices industry is searching for a:

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Información

Job Opening ID

849

Tipo de rol

4. Profesional - Contribuidor Individual

90% de Inglés

Industria

Centro de Servicios Compartidos

Experiencia laboral

Más de 5 años

Aplicar ahora

Our client, Multinational Company from the Shared Service Center industry is searching a:

 

Junior HR Business Partner

     Position Objective

 

Ensures the application of agreed upon standard HR policies across the organization, 

also supports Senior HRBP on matters to be deployed to relevant local management 

the resolution of individual local HR issues, and links the local operations to HR Services 

as appropriate and necessary to assure a sound local HR service delivery.

       Main Responsibilities

• Ensure local roll out of key HR strategies, policies and standards for recruiting and selection as assessment centers as requested by local / regional HR.
• Create and develop multiple talent sourcing candidates, utilize advanced sourcing techniques to identify candidates.
• Lead recruiting and sourcing HR activities and portions of strategic talent acquisition projects, processes and programs to fulfill business needs and organizational development priorities.
• Collaborate with local / regional HRBPs and hiring managers to conduct moderately complex offer negotiations and finalize all hiring processes.
• Provides ongoing HR subject matter expertise support on people strategy and key HR tactics and processes with line management. Also provides HR policy guidance. Ensures the application of agreed upon the company HR directives, policies, processes, systems and programs, throughout the local legal entity and strives for best practices in the standardization, harmonization and alignment of local HR activities, especially in Talent Acquisition, talent development and talent retention.
• Works closely with management and employees to improve work relationships, build morale and increase productivity and retention.
• Collaborates with HRBP on the effective execution of local and Business Services Talent Management initiatives in line with the global Group TM strategy to attract, identify, develop and retain the right employees and to maintain a powerful talent pipeline in the local legal entity.
• Supports Sr. HRBP on organizational changes (restructuring, mergers, acquisitions and divestments)
• Contributes to employer branding thus ensuring that the company will be an employer of choice in the country.
• Supports Sr. HRBP in communicating HR issues properly to employees and local management.
• Through an understanding of the business and engagement with the Sr. HRBP, translate the business requirements and challenges into relevant HR initiatives. Suggests new HR strategies.
• Analyzes trends and metrics with the HR department, with special attention to Talent Acquisition topic.

 

      Knowledge and Experience:

• Bachelor degree in Human Resources preferably, or related field (Administration, Psychology, Industrial Engineering).
• At least 5 years of experience in Shared Service Center and proven track record working across the core HR functions with specific experience in Talent Acquisition
• English proficiency (spoken and written)
• Availability to work in Heredia

       Consultant in Charge:

       Nathalie Guevara

       nathalie.guevara@talent-latam.com

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Información

Job Opening ID

846

Tipo de rol

3. Supervisor o Team Lead

90% de Inglés

Industria

Centro de Servicios Compartidos

Experiencia laboral

Más de 4 años

Aplicar ahora

Nuestro cliente, una empresa multinacional, está buscando a su:

 Lead Collections Analyst

 

Objetivo del Puesto

 El “Lead Collections Analyst” juega un rol importante en el departamento de “Order to Cash”, ya que tiene como objetivo asegurar el cumplimiento de las metas corporativas, brindando soporte al equipo para realizar el proceso de cobro a los clientes claves y estratégicos de mediana complejidad.

La posición es responsable de identificar disputas y proponer soluciones, mediante el análisis detallado de cada situación, así como velar por el mejoramiento continuo del proceso. También, proporcionar capacitación en los procesos de negocios y los sistemas de gestión utilizados por parte de los analistas.

 

Principales Responsabilidades

• Mantener las cuentas de los clientes corporativos a nivel global de mediana complejidad, que tienen un impacto importante, según las categorías y el nivel de servicio establecido.

• Cumplir con las estrategias de cobro establecidas, por medio del análisis de las cuentas, el seguimiento del proceso respectivo y establecido.

• Realizar el proceso de conciliación de cuentas o portafolio para determinar el estatus correcto de las mismas y proceder de acuerdo al análisis.

• Apoyar en el control de calidad del proceso de cobro realizado por los analistas con el fin de evitar errores y/o brindar realimentación.

• Preparar y/o revisar todas las estadísticas e informes periódicos, garantizar el cumplimiento oportuno y preciso de los cronogramas y las métricas de KPIs.

• Mantener el involucramiento y la comunicación por medio de teléfono, correo electrónico, chat o cualquier otro medio con los clientes internos y externos implicados en los procesos.

• Apoyar en el proceso de auditorías internas y externas, manteniendo los controles de los procedimientos operativos completos y correctos, así como brindar la información solicitada.

• Identificar oportunidades de optimización y mejora continua de los procesos relacionados con el departamento, para establecer nuevas estrategias y aplicar mejores prácticas.

• Brindar soporte y/o asesoría a los miembros del equipo, en la investigación y resolución de cualquier duda que se pueda presentar a nivel de proceso en escenarios de mediana complejidad.

• Apoyar a supervisores y gerencia en la implementación de las estrategias y los lineamientos establecidos.

• Brindar soporte y realizar cualquier otra solicitud que se requiera por necesidad de la empresa.

 

Conocimiento y Experiencia

• Estudiante avanzado de bachillerato universitario en Administración de Empresas, Contabilidad, Economía o afín al puesto. 

• 3 – 4 años de experiencia en el área.

• Experiencia en Shared Service Centers.

• Nivel de inglés B2+.

• MS Office: Word, Power Point, Outlook - Excel intermedio.

• Experiencia en al menos un ERP (SAP, Oracle, JDEdwards y/o Mainframe).

• PDF Editor, Cforia (plus).

• Experiencia en análisis y desarrollo de reports (plus).

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Información

Job Opening ID

821

Tipo de rol

4. Profesional - Contribuidor Individual

90% de Inglés

Industria

Centro de Servicios Compartidos

Experiencia laboral

Más de 3 años

Aplicar ahora

 Master Data Associate

Position Objective

MD Associate will work closely with other teams to create/maintain vendors and customers. Role requires individuals who work independently and guide or lead cross functional colleagues discussions on the company standards to resolve issues and accomplish vendor and customer maintenance in accordance with policies and procedures.

This person will play an important role in helping to define and execute an SAP specific master data governance framework. This position will need to work closely with the business units to help identify data cleansing opportunities.

Main Responsibilities

• Execute daily requests by creating, reviewing, validating and maintaining vendor and customer master data across the company tools ensuring to accomplishment the Service Level Agreements and internal KPI.
• Collaborate to appropiate information verification and Company safeguards validating each request according correctness, integrity and necessity.
• Take care to solve standard questions in daily maintenance.
• Support the creation and maintenance of country or legal entity specific documentation.
• Support measures to improve master data quality in collaboration with Global Team and other departments.
• Collaborate on projects and the implementation of best practices.
• Be a contact for master data related topics for the team members and the assigned countries legal entities.
• Perform root-cause analysis on master data integration problems. Recommend and execute corrective actions.
• Identify and communicate data issues and resolutions to requesters in order improve Master data maintenance.

Knowledge and Experience

• Current Student, Bachelor’s degree in Information Technology, Accounting or Business Administration.
• 1 to 3 years of experience in Master Data or related field.
• Advanced MS Office. 
• Good written and verbal communications skills in English.

Consultant in Charge: Caroll Fuentes

Email: caroll.fuentes@talent-latam.com