TIEMPO COMPLETO | COSTA RICA
Our client a Multinational Company from the Medical
Devices industry
is searching for a:
Credit & Collections Controller
Position
Objective
This role will be responsible for proposing changes and improvements to
the existing Credit
Risk & Collection Strategy and rolling out processes
and procedures which are aligned
to the existing Control framework.
Main
Responsibilities
·
Devise and manage operation of the Credit Management
and Collections Strategy
·
Working with Collections Team Leads and Finance
Operation Controller/Business Partner
to set up and monitor monthly collections
targets in line with a standard framework
·
Operation and maintenance of Global Credit Management
timetable of activities to
ensure third party credit provider database and
reports are accurate/up to date
·
Minimize DSO, Aging and write off of debt
·
Liaise with management in other functions (Sales,
Customer Service, Order management) to improve the end to end process and
unblock / resolve long running disputes and identify their root causes
·
Manage customer credit limits in accordance with the
Business Unit Strategy, ensuring
sign off in alignment with Delegated Authority
Matrix (DAM). Proactively monitor
customer credit limit headroom to minimize
blocked orders.
·
Monitor and agree Credit Notes (above thresholds) and
ensure approval in line with the
DAM
·
Ensure appropriate governance structures are in place
for disputed customer balances
which lead to alternative payment arrangements transfer
of aged debt into the legal
process, write-offs of debt.
·
Ensure appropriate reporting is in place for teams to
proactively monitor credit
worthiness (AR ageing, credit limit headroom) and
determine actions where there are
changes in status that may impact DSO
·
Review and approve SOPs
·
Mentor and train Credit & Collections staff on
market specifics and the localized
collections strategy
·
Creating procedures and policies that ensure timely
payments while maintaining a
high level of customer retention
·
Reconciling complex accounts that have been escalated
from the AR team.
·
Sustain compliance with the MAPs & SOx Credit
Management Controls, ensuring that
credit and collection policies and
procedures are followed within your team
Knowledge
and Experience:
·
Bachelor's Degree in Accounting, Finance or Business Administration
·
A minimum of 8 years' experience in
Credit Management and Collections
·
Demonstrates experience analyzing
financial data, drawing sound conclusions and developing proposals/solutions
·
Must have strong credit control
experience
·
Must be able to demonstrate past track
record of successful implementation and execution of an AR Collection Strategy
·
Experience of SAP environment
·
Working knowledge of SOx control
framework.
·
Advance English proficiency.
Consultant
in Charge:
Nathalie
Guevara
nathalie.guevara@talent-latam.com
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