---

Información

Job Opening ID

1315

Tipo de rol

3. Supervisor o Team Lead

100% de Español

Industria

Construcción

Experiencia laboral

Más de 3 años

Aplicar ahora

Nuestro cliente exitoso negocio de Acabados para la Construcción busca:

 

Administrador - Vendedor de Punto de Venta

 

Objetivo del Puesto:

 

Contribuir al logro de los objetivos organizacionales, garantizando una gestión adecuada de las ventas y del servicio al cliente en la tienda. Hacer cumplir las políticas comerciales y operativas de la empresa y tomar las acciones necesarias para el cumplimiento de los objetivos financieros y de rentabilidad de la empresa.

 

Principales Funciones:

 

• Apertura y Cierre del negocio.
• Planificar e implementar las acciones necesarias de venta para alcanzar los objetivos propuestos.
• Dirigir, coordinar y supervisar las labores de las personas a su cargo, a fin de garantizar un servicio de calidad. 
• Realizar seguimiento y control de los inventarios en la tienda, y su respectivo traslado a la bodega de saldos.
• Velar por el inventario de baja rotación y así solicitar a la Gerencia de Ventas estrategias para rentabilizar el pdv.
• Organizar y velar por la debida exhibición y rotulación de los productos en la Tienda controlando así la imagen de esta misma.
• Verificar las ofertas y promociones debidamente identificadas ofrecidas a los clientes.
• Coordinar los traslados de mercadería entre tiendas.
• Benchmarking constante a la competencia directa de su punto de venta y velar por la competitividad comercial.
• Dar el debido seguimiento a las órdenes de compra y el correcto ingreso al inventario.
• Controlar y reducir la quebradura del material en inventario
• Realizar semanalmente coaching y feedback a su personal.
• Realizar otras actividades del ámbito de su competencia, cuando las necesidades de la organización lo sugieran.

 

 

 

 

 

Requerimientos

• Mínimo 5 años de experiencia en ventas.
• Experiencia en la supervisión de equipos de trabajo, mínimo 2 años.
• Bachillerato, técnico en administración o estudios afines
• Conocimiento en manejo de cajas, cierres, arqueos, control de gastos, etc
• Experiencia en herramientas office. 
• Habilidades en áreas de liderazgo, sentido de pertenencia, buena presentación personal y facilidad de palabra.
• Residir en Grecia o alrededores.

 

---

Información

Job Opening ID

1506

Tipo de rol

1. Ejecutivo

100% de Inglés

Industria

Centro de Servicios Compartidos

Experiencia laboral

Más de 16 años

Aplicar ahora

Advisory Lead Americas

 

Position summary

As Advisory Lead, you will lead a team of Business Partners Advisor Team Leads and Operational Advisors Team Leads in the People Support Solutions (PSS) organization within the America’s region. The Advisory team is part of the Business Partner chapter and set up by area of practice (i.e. Commercial, R&D, Ops & Quality, etc.). The Advisory Lead ensures the team’s consistent and efficient delivery of end-to-end solutions, which need more immediate or short-term guidance and value creation. The Business Partner (advisory) partners flexibly and mostly virtually with leaders across the globe, offering on-demand, ad-hoc support on Business Partnering topics that need more immediate or short-term guidance and value creation. With a good understanding of the business needs and the business context and an excellent ability to apply key People and Culture (P&C, Human Resources) concepts, policies and processes, the Advisory Lead provides coaching, guidance and support to their respective teams to help diagnose and translate business needs into immediate P&C approaches and ensures effective implementation of solutions in partnership with other chapters.

 

Responsibilities

• Be a trusted partner to leaders in all aspects of P&C areas. Grasp a broad range of P&C topics and be able to thoughtfully diagnose, evaluate and propose fit-for-purpose approaches including weighing risks and benefits of options.
• Partner with other Chapters, specifically PSS, People Relations and other Business Partners to create value for the organization. Onboard leaders where needed and connect them to other P&C colleagues when appropriate.
• Builds and shapes advisory organization for the region in partnership with other region leads.
• Be a trusted partner and lead others through complex P&C topics by understanding the philosophies, approaches and systems-relevant configurations of topics such as succession and talent management (people discussions), access to relevant data, performance and compensation (performance management, benefits and other compensation elements), transformations (change management and redundancies), employee wellbeing (may include reintegration processes and time management), career paths, resolution of conflicts, employee representation topics and relocation, depending on the scope of the request.
• Role models and advocates the new P&C operating model and networked ways of working across chapters - all with a view for delivering great customer experiences
• Implements, leads or sponsors projects and strategic initiatives across P&C for areas in scope.
• Builds an engaging culture to both attract and retain top talent. Coach team members regarding their individual development and career plan and ensure succession plans are in place that provide continuity beyond transformation program timeframe.
• Achieves our PSS vision by driving global consistency through collaboration.

 

 

Requirements

In this position, you will be leading a team of Business Partner Advisory Leads and Operational Advisor Leads focusing on an area of practice(s). You will be working with stakeholders from various functions, chapters and across levels within the organization. Strong leadership competencies and demonstrated success in agile networks and change management are critical. 

 

 

You bring the following skills and competencies:

• Passionate and knowledgeable P&C professional with ability to work in a fast paced global and virtual environment. 
• Demonstrated customer-centricity 
• Strong communication, coaching and influencing skills. 
• Demonstrated negotiation skills and the ability to cope with time pressure in demanding situations. 
• Demonstrated ability to influence with courageous authenticity and build trust with individuals at all levels within the organization
• Demonstrated ability to understand and value business needs in order to provide People & Culture related consultation, diagnostics and fit for purpose solutions.
• Experienced in utilizing and analyzing People & Culture related data to makecritical business decisions which support the strategic direction of the organizationin terms of culture/behavior change.
• Demonstrated experience managing and supporting change initiatives.
• Ability to credibly represent People & Culture and People Support Solutions vision and strategy and “the why” behind it.
• Proven track record of being able to deliver in a matrix organization.
• Ability to work independently in a fast-paced environment and to handle multiple, competing priorities
• Ability to thrive in an ambiguous and multicultural environment working across borders.

 

Further requirements

• 12+ years of related experience in People and Culture (Human Resources and Business Partnering) functions of multinational companies 
• Additionally another 5+ years of people leadership experience
• Experience leading a geographically dispersed team preferred
• Fluent in English required, additional languages a plus, (i.e. Spanish, Portuguese,French)
• Strong customer orientation with proven experiences in service delivery management, HR process design or employee administration
• Pragmatic approaches to deal with complex requests
• University Bachelor or Master

---

Información

Job Opening ID

1081

Tipo de rol

1. Ejecutivo

80% de Inglés

Industria

Manufactura General

Experiencia laboral

Más de 2 años

Aplicar ahora

Our client a Multinational Company is searching for a:

Automation Specialist

Position Objective 

 

Follow up the needs related to automation in plant equipment, seek for continuous improvement in processes and make robust automated systems.

 

Main Responsibilities 

·        Participate in activities related to the equipment automation field. 

·        Develop all initiatives to improve the production of the equipment.

·        Perform administrative tasks regarding the maintenance department.

·        Attend situations or special needs of the department.

·   Resolve all kind of problems related to the equipment, processes, needs and situations that are presented in the manufacturing center.

 

 Knowledge and Experience: 

·     Bachelor’s degree in Engineering such as Industrial, Electrical, Mechanical or related.

·        2 years of experience in manufacturing plant environment.

·        English proficiency of a B2.

·        Knowledge in Studio 5000 and RS Logic 5000.

·        Availability to reside in Guanacaste.

---

Información

Job Opening ID

1548

Tipo de rol

4. Profesional - Contribuidor Individual

85% de Inglés

Industria

Farmacéutica

Experiencia laboral

Más de 6 años

Aplicar ahora

Our client, a multinational company from the pharma industry is searching for a:

 

Business Intelligence Analyst (Developer - HR)

 

Position Objective 

 

Responsible for being an internal consultant with extensive experience in the field of BI/Advanced Analytics Platforms, capable of translating large data sets into visually persuasive Insights (dashboards, reports, alerts).

 

Main Responsibilities 

• Partner with Insights Analysts, Data Engineers, and Insights Partners to understand customer needs and devise the most appropriate solutions; Automate wherever possible.
• Manage the end-to-end data pipelines, data loads, data preparation, security, and integrity of a data mart.
• Optimize data models to maximize system performance.
• Build indicators, metrics, dashboards, reports based on business rules.
• Prepare test cases and plans and run tests on analytical solutions.
• Develop reference documents, requirement, design, and user guide.

 

Knowledge and Experience: 

• Bachelor’s degree or equivalent in Computer Science or related field. 
• Business Intelligence certifications (Desirable).
• Knowledge of Advanced Analytics Platforms such as Qlik Sense, Qlik Alerting, Spatial analytics and Tableau.
• Knowledge of data bases such as: SQL Server, MySQL, Oracle, AWS (S3, RedShift).
• Advanced English proficiency (85%).
• Track record in Business Intelligence projects (Must).
• 5 years of experience in BI / Advanced Analytics Platforms system conception, architecture & administration, DataMart modeling & data warehouse implementations.
• Knowledge of Workday HCM and Analytics suite (Plus).

---

Información

Job Opening ID

1637

Tipo de rol

4. Profesional - Contribuidor Individual

85% de Inglés

Industria

Centro de Servicios Compartidos

Experiencia laboral

Más de 4 años

Aplicar ahora

Our client, a multinational company from the pharma industry is searching for a:

Business IT Analyst

Position Objective 

 

Will work closely as a bridge between business and Group IT stakeholders providing business analysis services

 within a project or within tactical /operational context. Will understand the strategic business and IT drivers and 

will act as a change agent to plan and execute technology initiatives across the organization in accordance 

with identified business demands, with the necessary reliability, usability, and scalability.

 

Main Responsibilities 

• Work as an active part in the product’s lifecycle management and ensures that any solution is chosen to fulfill known and understood business requirements, fitting into the Product roadmap definitions and continuously providing business value over its lifecycle.
• Develops and maintains the business case including high level solution options and resource estimates and resource confirmation as in support to the strategic backlog management process
• Acts as an interface between business and IT functions and as a contact point for business leads to launch initiatives, leading and driving the scoping phase.
• Collaborates with IT Business Partner and/or Product Manager in business development activities like translating business strategy in technology enabled strategies, portfolio management processes, feasibility studies, clarifying available technology on the market and vendor selection (RFI/RFP/RFQ)
• Strives for harmonization of business processes across sites and departments by propagating common standardized data models, applications and technologies that are in line with the cross-functional or functional Informatics strategies and architectures.
• Performs typical Business Analysis activities and creates deliverables as per Roche standards within a squad/project like a Business Case, Project Charter and URS/User Stories
• Works with delivery and the project team to ensure that the final solution matches the URS and customer’s needs and is delivered according to plan.
• Ensure all applications supporting the business are compliant with internal Roche security, risk management policies and practices, external regulatory and statutory requirements.
• Facilitate and validate system and user acceptance testing 

Knowledge and Experience: 

• Bachelor’s degree in IT careers or related.
• 3 years of experience in business analysis through delivery of global or regional business intelligence solution in medical device, pharmaceutical or consumer goods business processes. 
• Advanced English proficiency (85%).
• Previous experience working with BI Platforms such as SAP, Microsoft Axapta, or Microsoft Power BI Dashboarding.
• Previous experience working with projects using waterfall and iterative development approaches. 

---

Información

Job Opening ID

1128

Tipo de rol

2. Gerencial

90% de Inglés

Industria

Servicios

Experiencia laboral

Más de 3 años

Aplicar ahora

Nuestro cliente, Compañía Multinacional, está buscando:

GERENTE DE COMPENSACIÓN Y BENEFICIOS

Objetivo de la Posición:

Liderar iniciativas de compensación y beneficios que aseguren el cumplimiento de todas las leyes aplicables, políticas corporativas y regionales, equidad interna y competitividad en el mercado, garantizando la atracción, satisfacción y retención de los empleados.

Funciones principales

• Planificar y definir estrategias y actividades anuales para proyectos especiales relacionados con Compensación y Beneficios, asegurándose de que estén alineadas con la planificación estratégica de Recursos Humanos.
• Diagnosticar continuamente las prácticas salariales y de beneficios de la empresa para definir nuevas estrategias a través de análisis de mercado y encuestas salariales.
• Analizar y recomendar los salarios para todos los puestos solicitados para promociones internas, mantener el registro interno de la información y garantizar que estos cambios permanezcan dentro de los rangos salariales establecidos.
• De manera semestral, verificar que las propuestas salariales están de acuerdo con el presupuesto de operaciones de la compañía.
• Mantener bajo estricto control y confidencialidad toda la información, asegurar el logro de índices financieros preestablecidos y presentar esta información al Director Regional del Sitio y al Corporativo para su aprobación final.
• Dar seguimiento con el Supervisor de C&B para mantener actualizado el manual de descripción de trabajo de la empresa y garantizar su conformidad.
• Asesorar a la gerencia de las áreas operativas y funcionales en relación con los asuntos salariales o la distribución adecuada de responsabilidades y funciones, con el objetivo de eliminar la duplicidad y establecer los requisitos y responsabilidades del puesto.
• Administrar, controlar y dar seguimiento del presupuesto del área de Recursos Humanos, así como ejecutarlo en el departamento de C&B.
• Establecer políticas y procedimientos para crear una nueva posición o modificar una actual.
• Convocar e instruir al comité a cargo de la valoración de los puestos, cada vez que sea necesario crear o modificar un puesto, recomendación salarial y/o encuesta salarial.
• Dar seguimiento con el Supervisor de C&B en el diseño y actualización de los organigramas.
• Controlar y asignar el estacionamiento de acuerdo con la posición del empleado.
•  Responsable de la coordinación, logística y aprobación de los reembolsos educativos solicitados por todos los empleados, así como mejorar el proceso cuando sea necesario.
• Crear y presentar informes de presupuesto semanales.
•  Analizar y filtrar el aumento salarial extraordinario y los aumentos salariales anuales.
• Crear el plan de negocios del equipo y asegurarse de que está cumpliendo.
• Coordinar y supervisar eventos especiales de la empresa.
• Supervisar y revisar todas las funciones creadas y administradas por el departamento de C&B.
• Trabajar con las cuentas para crear las estructuras de KPI’s con el fin de agilizar los procesos y proporcionar recomendaciones adicionales.
• Monitoreo de los gastos médicos y seguros de vida, y buscar otros beneficios potenciales tanto para los empleados como para la compañía.
• Analizar los costos en el departamento de Servicios Médicos, medir la productividad de los médicos y la satisfacción del cliente para crear planes de acción cuando sea necesario.
• Realizar cualquier otra tarea, tarea o servicio solicitado por su superior inmediato

Conocimientos y experiencia:

• Bachiller universitario en Administración de Empresas, Ingeniería Industrial, Recursos Humanos o campo relacionado
• Dominio avanzado tanto oral y escrito del idioma inglés.
• Al menos 3 años de experiencia en compensación y beneficios en empresas multinacionales.
• Conocimiento práctico de las herramientas de Microsoft office.

---

Información

Job Opening ID

1511

Tipo de rol

1. Ejecutivo

100% de Español

Industria

Servicios

Experiencia laboral

Más de 4 años

Aplicar ahora

Consultor (a) De Reclutamiento

Responsabilidades:

1. Asesorará y trabajar con nuestros clientes en la búsqueda y selección del mejor talento de una forma activa y creativa. 
2. Realizar procesos de reclutamiento de clientes de muy diversas industrias y roles. 
3. Establecer una estrategias para determinar dónde y cómo encontrar al talento que cumpla con los requerimientos del puesto de una forma creativa.
4. Ser un embajador de nuestra empresa y nuestros clientes.
5. Conducir entrevistas telefónicas y personales basadas en competencias para evaluar a los posibles candidatos.
6. Documentar el proceso a fin de apoyar la toma de decisión de los clientes en cuanto a la selección de los mejores candidatos y el cumplimiento de la legislación vigente. 
7. Seguir los procedimientos y controles establecidos para garantizar un proceso que cumpla con nuestra promesa de calidad y tiempo de entrega a nuestros clientes.
8. Determinar y comunicar tendencias de reclutamiento e inteligencia de mercado para asesorar a sus clientes.

 Requisitos

1.  Mínimo 2 años de experiencia en roles de reclutamiento y selección o recursos humanos. 
2. Estudios avanzados en Recursos Humanos, Psicología o similar.

---

Información

Job Opening ID

1509

Tipo de rol

4. Profesional - Contribuidor Individual

70% de Inglés

Industria

Otros

Experiencia laboral

Más de 2 años

Aplicar ahora

CONSULTOR DE RECLUTAMIENTO EXPERTO EN TECNOLOGÍA

OBJETIVO:  Ser el consultor para Talent Advisors Costa Rica para las posiciones de Tecnología que pueden ser de diferentes áreas como desarrollo de software, system administration, o similar

REQUISITOS: 

1. 2 a 3 años de experiencia previa reclutando posiciones de tecnología
2. Graduado universitario ya sea en IT o en Recursos Humanos o afin 
3. Capacidad para trabajar remoto
4. Orientado al resultado
5. Con buena memoria y capacidad de enfoque

---

Información

Job Opening ID

1449

Tipo de rol

4. Profesional - Contribuidor Individual

85% de Inglés

Industria

Farmacéutica

Experiencia laboral

Más de 4 años

Aplicar ahora

Our client, an important multinational company in the pharmaceutical industry is looking for its:

 

Contract Record Processor

Objective:

Guarantee the suppliers' contractual responsibilities and provide contract-related information throughout the global procurement organization.

 

Responsibilities: 

• Document suppliers' contractual responsibilities.
• Transmit contractual data to transactional purchasing systems.
• Execute daily activities in compliance with the SOP’s contract management process and sub-process.
• Interact with other roles to ensure that contract processes run smoothly.
• Update, activate, execute, and document contracts.
• Contribute towards improving team performance.
• Troubleshoot issues using the ticketing system.
• Support end users and requesters on issues related to proper use of the system, searching for contract documents, and resolving simple problems, etc.
• Trigger the supplier record within the supplier's master data management system.

Knowledge and experience:

• Bachelor's Degree in Administration or related careers.
• From 3 to 5 years of experience in supplier contracting support. 
• 2 years of experience in training. 
• SAP tool management.
• Experience with procurement systems.
• Microsoft Office package knowledge.
• Advanced English proficiency (85%)
• Portuguese proficiency. (Plus)

---

Información

Job Opening ID

1527

Tipo de rol

4. Profesional - Contribuidor Individual

90% de Inglés

Industria

Otros

Experiencia laboral

Más de 3 años

Aplicar ahora

Our client, a Multinational Company is searching for a:

Position Objective 

 Will be responsible for managing workflows involving customer master data creation/updates, process improvement, and maintenance within the relevant ERP system.  

 

Main Responsibilities 

• Work with relevant stakeholders and processes to maintain corporate customer master database, including set-up and maintenance of customer information within ERP system.
• Troubleshoot Customer Master Data sales area issues. 
• Identify issues and risks to appropriate team members relating to Customer Master Data and potential adverse impacts to the business.
• Act as customer master subject matter expert (SME) on project teams - providing guidance as necessary for new processes, maintenance, and analysis of freight and shipping/delivery terms. 
• Understand and use available database and ERP systems required for a workgroup.
• Assist in maintaining policies and procedures, respond to incoming inquiries.
• Support stakeholder SLA’s and work to provide KPI’s
• Perform other duties as assigned. 

 

 Knowledge and Experience: 

• +3 years maintaining master data records (customer master preferred) and work within complex interdivisional procedures and policies.
• Bachelor’s Degree in Accounting, Business Administration, System Engineer or related field.
• Advanced level in English. 90%
• MS Office experience.
• Business Intelligence tools preferred (Microsoft reporting, PowerBi)
• ERP systems experience (SAP-MDG, Oracle, JD Edwards)

 

 

---

Información

Job Opening ID

1528

Tipo de rol

2. Gerencial

90% de Inglés

Industria

Centro de Servicios Compartidos

Experiencia laboral

Más de 4 años

Aplicar ahora

Customer Master Data Maintenance Junior Manager

Position Objective 

 

Helping to lead day to day stewardship and leadership of a team of Customer Master Data Maintenance analysts. This includes driving the adoption and implementation of a data quality program and associated standards and governance methods across key data and processes. Work to identify, prioritize and implement data management and improvement initiatives partnering with business and technology functions. Build an MDM program that works towards driving improvements in data and processes to achieve strategic priorities.

Main Responsibilities 

• Direct supervision of the Customer MDM team by establishing direction, distributing workload, and providing clear communication and guidance to achieve goals.
• Lead/support business requirements gathering, future state data maintenance process and data design for Master Data.
• Support the cleansing, transformation, conversion, and remediation of data efforts across key business and master data domains.
• Implement data standards for key manager data domains in select metadata repository or tool.
• Lead or participate in projects to synchronize requirements across disparate systems to achieve single source of data.
• Work with business, technology and data stewards on driving data clean-up and validation efforts across various systems to achieve single sources of Master Data.
• Identification, root cause analysis, prioritization, remediation planning and coordination, and execution of remediation projects/activities for data issues.
• Ensure that system data documentation (metadata, dictionary, lineage) is maintained in accordance with established policies.
• Establish data quality requirements (timeliness, accuracy, completeness, accessibility) and appropriate metrics for monitoring.
• Establish and implement data maintenance KPIs and reporting. 
• Understanding legal/compliance/regulatory issues impacting data.
• Lead / support the development of business rules and translate into data quality rules for monitoring of Key Data Elements.
• Help resolve critical issues, providing conflict resolution.
• Support the development and maintenance of the technologies that automate data processes.
• Support SOX Compliance framework.

 Knowledge and Experience: 

• At least 3-5 years of relevant experience in master data and having been a team lead/supervisor with direct people management responsibilities.
• Bachelor’s Degree in Accounting, Business Administration, System Engineer or related field.
• English Advance level.
• Exceptional skills in applicable Microsoft software programs.
• Business Intelligence tools preferred (Microsoft reporting, PowerBi).
• ERP systems experience (SAP- MDG, Oracle, JD Edwards).

---

Información

Job Opening ID

1529

Tipo de rol

2. Gerencial

90% de Inglés

Industria

Centro de Servicios Compartidos

Experiencia laboral

Más de 9 años

Aplicar ahora

CUSTOMER MASTER DATA MAINTENANCE MANAGER

 

 

       Position Objective

 

Leading a team responsible for data stewardship.  Maintain SLA’s with divisional teams and help lead MDM activities for future ERP initiatives.  Help lead the creation, development, and implementation of MDM capabilities. This includes driving the adoption and implementation of a data quality program and associated standards and governance methods across key data and processes. Work to identify, prioritize and implement data management and improvement initiatives partnering with business and technology functions. Build an MDM program that works towards driving improvements in data and processes to achieve strategic priorities.

 

        Main Responsibilities 

 

• Direct management of the Associate managers who lead the MDM Analyst teams. 
• Lead contact for commercial team issue escalation
• Works in close coordination with the Business Data Governance organization, and implements master data standards
• Establishing direction, distributing workload and providing clear communication and guidance to achieve goals 
• Lead/Support the creation and implementation of Target Operating Model across lines-of-business and functions with a key focus on establishing data stewardship representation 
• Support the creation and implementation of MDM and governance policies and processes across the organization 
• Support activities in building and implementing MDM and governance forums (e.g. creation of charter, roles and responsibilities, agenda, content, etc.) 
• Lead/support business requirements gathering, future state data maintenance process and data design for Master Data 
• Support the cleansing, transformation, conversion, and remediation of data efforts across key business and master data domains 
• Design, recommend and implement data standards for key manager data domains (e.g. business glossary, metadata, key data elements, business rules, etc.) in select metadata repository or tool 
• Lead or participate in projects to synchronize requirements across disparate systems to achieve single source of data 
• Work with business, technology and data stewards on driving data clean-up and validation efforts across various systems to achieve single sources of Master Data
• Identification, root cause analysis, prioritization, remediation planning and coordination, and execution of remediation projects/activities for data issues 
• Ensure that system data documentation (metadata, dictionary, lineage) is maintained in accordance with established policies 
• Establish data quality requirements (timeliness, accuracy, completeness, accessibility) and appropriate metrics for monitoring 
• Establish and implement operational data management KPIs and reporting
• Understanding legal/compliance/regulatory issues impacting data 
• Lead / support the development of business rules and translate into data quality rules for monitoring of Key Data Elements 
• Help resolve critical issues, providing conflict resolution 
• Support the development and maintenance of the technologies that automate data processes
• Support SOX compliance framework

 

 

         Knowledge and Experience: 

 

• Minimum of 5 years of relevant experience in a master data organization and having been a manager supervisor with direct people management responsibilities
• Bachelor’s Degree in Accounting, Finance, Business, IS or related discipline
• Fluent spoken and written English. Any other language is a plus
• Must have excellent verbal and written interpersonal communications skills
• Excellent analytical skills
• Exceptional skills in applicable Microsoft software programs
• Business Intelligence tools preferred (Microsoft reporting, PowerBi)
• Major ERP systems experience (SAP or MDG, Oracle, JD Edwards)
• Must be able to organize with the ability to prioritize work and keep accurate and detailed records
• Must have excellent time management skills with the ability to use independent judgment effectively
• Must be able to understand and work within complex interdivisional procedures and policies

---

Información

Job Opening ID

1530

Tipo de rol

4. Profesional - Contribuidor Individual

85% de Inglés

Industria

Centro de Servicios Compartidos

Experiencia laboral

Más de 4 años

Aplicar ahora

Customer Master Data Maintenance Senior Analyst.

Position Objective 

The Senior Analyst, Customer MDM is responsible for managing workflows involving customer master data creation/updates, process improvement and maintenance within the relevant ERP system.   

 

Main Responsibilities:

• Provide advanced thought process of customer information and how it ties back to the divisional software applications.
• Serve as a key process and system resource for matching cross divisional Customer Master Data to third party resources.
• Answer and understand complex questions related to customer stewardship while maintaining positive customer experiences.
• Analyze, research, and resolve complex customer matching issues of a broad scope using independent judgment.
• Collaboration with divisional functional teams, both locally and globally, to ensure project(s) success to meet short- and long-term goals and needs.
• Assist Accounting and Customer Service Department employees in the completion of their duties by providing training and technical support where needed to gain understanding of customer master data.
• Must be able to observe, manage and correct customer divisional master data inconsistencies within multiple ERP systems (e.g. in the numbers, printed word, report appearance, etc.).
• Ability to research and offer resolution to processing issues that demonstrate competence in system navigation and processes in order to assist in testing new processes.
• A subject matter expert that may act as an interdivisional resource for a project or assisting in the project completion. 
• Support stakeholder SLA’s and work to provide KPI’s

 

 Knowledge and Experience: 

• Minimum of 5 years of relevant experience required maintaining master data records (customer master preferred).
• Bachelor’s Degree in Accounting, Finance, Business, IS or related discipline
• Advanced English Level.
• Exceptional skills in applicable Microsoft software programs.
• Business Intelligence tools preferred (Microsoft reporting, PowerBi).
•  ERP systems experience (SAP -MDG, Oracle, JD Edwards)

 

 

---

Información

Job Opening ID

1621

Tipo de rol

4. Profesional - Contribuidor Individual

90% de Inglés

Industria

Tecnología

Experiencia laboral

Más de 50 años

Aplicar ahora

Data Engineer (Python)

Funciones

Ejecutar todo el ciclo de desarrollo de software (diseño, documentación, implementación, pruebas, etc.). 

Diseñar, crear y desarrollar data warehouses.

Analizar y desarrollar tecnologías que atiendan a las necesidades de almacenamiento.

Desarrollar soluciones para extraer, transformar y cargar datos.

        

    

---

Información

Job Opening ID

1536

Tipo de rol

1. Ejecutivo

100% de Español

Industria

Construcción

Experiencia laboral

Más de 6 años

Aplicar ahora

Nuestro cliente, una importante empresa del sector inmobiliario está en busca de su:

 

EJECUTIVO INMOBILIARIO

 

Objetivo de la Posición: 

Gestionar la comercialización de locales comerciales. De manera consistente el Ejecutivo Inmobiliario debe buscar clientes potenciales para la colocación de diferentes instalaciones inmobiliarias propiedad de la corporación.

 

Funciones principales

 

• Asegurar la colocación de locales comerciales (oficinas, bodegas, etc).
• Desarrollar y ejecutar planes de comercialización de los inmuebles, para la identificación de clientes potenciales.
• Desarrollar las fichas técnicas de los inmuebles.
• Generar presentaciones a los clientes acerca de los inmuebles.
• Gestionar los respectivos contratos inmobiliarios.

 

Conocimientos y experiencia:

 

 

• Profesional en el área de Administración, Ingeniería Civil, Arquitectura, áreas afines.
• Mínimo 3 años de experiencia en roles como ejecutivo inmobiliario.

---

Información

Job Opening ID

1524

Tipo de rol

4. Profesional - Contribuidor Individual

87% de Inglés

Industria

Farmacéutica

Experiencia laboral

Más de 3 años

Aplicar ahora

Our client a Multinational Company from the Pharmaceutical Industry is searching for a:

Position Objective

 

 

As an Employee Lifecycle you are responsible for executing HR system data maintenance and administrative activities in a timely and accurate manner in support of HR business processes (in the area of recruiting, onboarding, employee movement/changes, terminations, compensation, performance, etc.).  

 

 

Main Responsibilities

• Execute system data maintenance and administrative activities in support of HR business processes.
• Provide customer service on HR related activities.
• Supports Global HR Centers of Excellence in system maintenance activities.
• Advise HR and business partners on global HR systems and processes.
• Provide guidance and advisory to first level support teams.
• Participating in project activities. 
• Ensure consistent and reliable service delivery for customers serviced.

• Ensure the ownership of resolution.
• Ensure operations according to defined KPIs and SLAs.
• Ensure regulatory compliance in line with the countries, customers, and regulations.
• Develop and manage key stakeholder relationships and communications to partner in a proactive and customer outcomes focused way.

 

 

Knowledge and Experience:

 

• Studies related to Human Resources or related careers.
• People with High School Diploma with experience will be considered. 
• At least 1- 3 years in similar positions.
• People with HR Call Center and/or working experience in a team and service delivery or customer care environment will be considered. 
• Previous experience in multinational companies. 
• Experience of standard IT-applications (preferably Google suite).
• Knowledge of Workday HR Processes and ServiceNow (plus). 
• Advanced English.
• Additional languages (plus).

---

Información

Job Opening ID

1434

Tipo de rol

4. Profesional - Contribuidor Individual

1% de Sin definir

Industria

Servicios

Experiencia laboral

Más de 4 años

Aplicar ahora

             Encargado de Mercadeo                 (Especialista de Mercadeo Digital)

Objetivo:

Contribuir en el posicionamiento de marcas comerciales, así como en la construcción de estrategias de productos que apoyen el cumplimiento de objetivos comerciales. 

 

Responsabilidades: 

• Creación de planes y presupuestos anuales de mercadeo.
• Implementar estrategias promocionales para el cumplimiento del presupuesto anual de ventas por cada canal de ventas.
• Creación y desarrollo de campañas de digitales para todos los canales de la empresa. 
• Brindar seguimiento a proyectos digitales, medición de Kpis y mejora continua de estrategias digitales.
• Generación de leads, definir audiencia, ejecución y monitoreo de la estrategia de contenido en canales digitales y monitoreo su efectivo. 
• Realizar estrategias y ejecuciones de redes sociales, para generar contenido relevante y captura nuevos leads.
• Actualizar y crear nuevas bases de datos para generar oportunidades de negocio.
• Desarrollar eventos y ferias según la necesidad del negocio.
• Creación y desarrollar material audiovisual para los proyectos de la compañía.  
• Creación y desarrollo de lead scoring, retargeting, Trigger emails y emails de contenido para la atracción de nuevos mercados.
• Experiencia previa en ventas y retail. (Deseable)

 

Conocimientos y experiencia:

• Bachillerato universitario en publicidad, mercadeo, diseño gráfico o carrera relacionadas.
• 3 años de experiencia en labores relacionadas al desarrollo, ejecución de estrategias, planes y acciones en mercadeo digital.
• Conocimiento en Paid Media, Organic Searches, Google Analitycs, Search, inbound Marketing y estrategias de automatización digital.
• Experiencia implementando CRM de ventas, funnel de ventas y customer journey.

---

Información

Job Opening ID

1656

Tipo de rol

4. Profesional - Contribuidor Individual

85% de Inglés

Industria

Otros

Experiencia laboral

Más de 9 años

Aplicar ahora

 

Nuestro cliente, una empresa Multinacional está en busca de su:

 

      Especialista en Adquisiciones Estratégicas

 

 

    Objetivo de la posición

 

Dirigir las actividades del área de abastecimiento estratégico internacional para las operaciones de la empresa, agregando valor en la cadena con proveedores como con clientes de acuerdo con los objetivos y lineamientos fijados por la organización. 

 

   Principales Responsabilidades:

 

 

• Gestionar ahorros a mediano y largo plazo en la gestión del abastecimiento de bienes y servicios estratégicos.
• Desarrollar una estrategia y un camino de ruta claro que optimice la consecución de eficiencias para la empresa.
• Asegurar la evaluación.
• Cuantificar los ahorros y el impacto hacia la empresa.
• Obtener los mejores precios del mercado en bienes y servicios estratégicos mediante un proceso transparente.
• Asegurar el abastecimiento oportuno y eficiente de los proveedores estratégicos.
• Formalizar los acuerdos y minimizar riesgos para la empresa en caso de incumplimiento.
• Prevenir conflictos de interés y acciones ilícitas
• Gestionar la predictibilidad y control de los gastos operativos de la empresa.
• Medir y cuantificar el desempeño del colaborador y cumplimiento de los objetivos establecidos, permitiendo determinar sus necesidades de capacitación para potenciar sus capacidades.

 

Conocimientos y experiencia:

 

• Bachillerato universitario en Ingeniería Industrial, Administración de Empresas, Economía o Administración de Negocios Internacionales.
• Maestría en Gestión de cadena de suministros, Logística o Administración de Empresas (deseable).
• Tener un diplomado en Gestión de Logística y Operaciones. 

• Al menos 8 años de experiencia realizando procesos de compras, cadena de suministros y logística.
• Al menos 5 años de experiencia realizando procesos de abastecimiento estratégico.
• Conocimiento demostrado en gestión de compras estratégicas, negociación, planificación, comercio internacional, gestión de cadena de suministros y análisis financiero.
• Conocimiento en Microsoft Office, ERP SAP.

• Inglés Avanzado.

 

 

---

Información

Job Opening ID

1512

Tipo de rol

4. Profesional - Contribuidor Individual

90% de Inglés

Industria

Farmacéutica

Experiencia laboral

Más de 10 años

Aplicar ahora

Our Client a Shared Service Center for a Global Leader is seeking to hire an

EVENT MANAGEMENT SPECIALIST 

(FRENCH SPEAKING)

RESPONSIBILITIES

- Execute system data maintenance and administrative activities in Cornerstone and all relevant Learning management systems as well as providing all necessary non-systems related Learning process support primarily connected to the events and programs in scope.

- Provide customer service on event management related activities according to the project plan, end to end process of organizing events, and trouble-shooting when needed.

- Support business customers (and when relevant, the Global Learning Center of Excellence) with system maintenance and project activities.

- Cooperate effectively with other team members with daily work and projects.

- Advise the Learning community and business partners on global Learning systems and processes, and support the embedding of the new ways of learning.

- Advise the Learning community on technical and implementation opportunities for event management projects

- Actively participate in the development and implementation of Roche Learning continuous improvement initiatives

- Actively participate in workshops, meetings and work-related team events

- Provide guidance and advisory to the learning event management community at all levels.

- Be up to date on processes, own the knowledge development on processes, and contribute to the update of relevant documentations (SWIs, SOP, GWIs).

- Update SWIs and local SOP documentation and end-to-end event descriptions in line with the program owner(s) goals and preferences.

- Update and continuously improve project implementation plans and activities in collaboration with program managers or equivalent

- Participating in projects activities as required

- Provide virtual meeting facilitation support across various platforms in connection with learning community development programs and/or learning related projects.

 

Cross-Functional Collaboration

- Build relationships with HR colleagues within the organization as well as with customers to ensure ongoing service delivery effectiveness.

- Collaborate with peers within the region and globally to ensure the network provides consistent and effective services to our customers.

- Achieve our vision by driving global consistency through collaboration. 

Outputs & Deliverables

- Continuous contribution to the improvement of the performance of the Shared Service Centres

- Reaching high customer satisfaction through consistent, high quality delivery and application of customer care principles (measured by defined stakeholder feedback)

- Provide feedback, coaching and advice for contacts in both HR and the business (measured by defined stakeholder feedback)

REQUIREMENTS

- Bachelor´s degree in HR or related field

- More than 1 years of related experience in event management and/or dynamic project coordination and working experience in a team and service delivery or customer care environment. 

- Experienced and efficient handling of standard IT-applications, preferably Google suite

- Fluent in English and French required, additional languages a plus, based on region (i.e. Spanish, Portuguese)

- Experience in a shared service center, preferably in a Learning/HR services environment. 

- Experience in event management and dynamic project coordination

- Experience with Cornerstone or other cloud-based learning management solutions preferred

- Learning and development know-how

- Knowledge of Learning processes an advantage

- Strong customer service & interpersonal skills

- Excellent communication skills & team player

- Excellent problem solving/analytical abilities

- Readiness to learn every day

- Proven track record of being able to deliver in a matrix organization.

- Ability to work independently in a fast-paced environment and to handle multiple, competing priorities.

- Readiness to perform reliably and accurately in several finance-related tasks connected to the events the team supports

- Ability to thrive in an ambiguous and multicultural environment working across borders. 

- Ability to keep up with high level stakeholders during the course of implementation of an event

- Experience of effectively working in a matrix organisation across geographies and divisions. 

- Ability to navigate complex event management processes

---

Información

Job Opening ID

1495

Tipo de rol

4. Profesional - Contribuidor Individual

85% de Inglés

Industria

Química

Experiencia laboral

Más de 3 años

Aplicar ahora

Our client, a Multinational company in the Chemical Industry, is looking for its Shared Services Center:

 

COST ACCOUNTING SENIOR ANALYST

 

Main Responsibilities

 

• Responsible for the cost center master data module, its maintenance and compliance with the reporting requirements and basic structure characteristics. 
• Responsible for maintaining and executing cost center allocations and supporting staff accountant with inter-company and other resource related billing, performing month-end closing tasks including executing revenue recognition program and supporting various SAP projects and financial services projects.
• Interaction with the internal customers to solve issues presented during the month and month end close timelines. 
• Warrant the concordance of the PCA and COPA modules results on a monthly basis managing all differences encountered.  
• Independent and responsible assumption of challenging business tasks in finance and accounting, for the Cost Accounting team for the customers in the region
• Specific technical expertise in and responsibility for individual sub-areas (processes and/or special topics) 
• Implementation of the guidelines and procedural instructions provided by the Center of Excellence.

 

Knowledge and Experience:

·         Accounting/ business degree or equivalent qualification.

·         2 year of experience in the area of cost accounting preferable or
accounting processes.

·         Knowledge in SAP or similar ERP.

·         English 85%.

·         Proficiency in Excel and Microsoft Office products.

---

Información

Job Opening ID

1071

Tipo de rol

1. Ejecutivo

85% de Inglés

Industria

Química

Experiencia laboral

Más de 2 años

Aplicar ahora

Our client, a Multinational Company from Chemical Industry, is searching for your:

HR Administrative Assistant 

About the company

Our client an important Financial Shared Service Center in Costa Rica.

Main Responsibilities 

• Responsible for greeting, assisting and directing all new employees, visitors and vendors.

• Assist in site security by coordinating issuance of employee, visitors and vendors badges.

• Responsible for the purchasing process of the site, which is aligned with the regional procurement team. In charge, of handling the pro card or corporate credit card.

• Responsible for the purchasing process of supplies.

• Responsible to coordinate the preventive and corrective maintenance of the site.

• Administrates the relationship with the 3rd party vendor for the cleaning of the office and the cleaning team.

• Responsible to assure that the company insurance policies are paid on time.

• Responsible for the administration of benefits, letters, documents, travel insurance.

• Responsible to monitor the key performance indicators regarding Safety.

• Coordinate with the occupational health provider for the onboarding for the new hires and also for the regular ergonomic assessments.

• Responsible to make sure that the Occupational Health Committee, meets on a regular basis and work on the yearly plans.

• Responsible to coordinate with the Emergency Brigade coordinator, that the regular training plan is follow.

• Works together with the occupational health committee of the building in order to be aligned and work for common needs.

• Work closely with the Wellness Committee, in order to align efforts and positively contribute to the organization.

• Administrative processing of Employee Scholarship Program and Employee Recognition Program at specific intervals throughout the year.

• Aids with employee onboarding.

• Assists in documentation upon termination or resignation of an employee.

• Posts organizational announcements site-wide on a weekly basis.

• Assists HR Specialists with Job Fairs and recruitment initiatives.

• Manages all aspects of requests for internships processing and communication.

• Support with the coordination of special activities, special visits and events.

• Maintain data files and contracts to support company functions.

• Assists with administrative duties for HR and Site Leader.

• Processes various forms, reports.

 Knowledge and Experience

• University degree in process (Business Administration, Human Resources, Psychology or equivalent).

• +1 year of relevant work experience.

• Knowledge in MS Office and SAP (desirable)

• Fluent English in writing and oral skills (B2+).

---

Información

Job Opening ID

1481

Tipo de rol

4. Profesional - Contribuidor Individual

90% de Inglés

Industria

Alimentos y bebidas

Experiencia laboral

Más de 40 años

Aplicar ahora

Our client an important beverages company is seeking for its Americas Operation.

Executive Administrative Assistants

General Description:

Provides secretarial support to an office, business unit, department, etc.; types and formats a variety of material; coordinates internal and external meetings; manages the appointments and schedules of staff in the unit; makes travel arrangements; uses office equipment such as photocopiers, faxes, and printers; performs basic maintenance.  Individual contributor that works under limited supervision; applies subject matter knowledge; requires capacity to understand specific needs or requirements to apply skills/knowledge.

Functions:

• Provide phone coverage, mail distribution, calendar management and email support for two or more leaders across the organization.

• Calendar management includes both internal and external stakeholders from all levels of the organization to include international stakeholders where time zones must be anticipated and included in the scheduling.

• Manage domestic and international travel itineraries/agendas, and coordinate booking all related travel details (transportation, lodging, passports and visas, etc.).

• Manage all Travel & expense management activities (expense reporting, tracking, journal vouchers, reporting, etc.).

• Manage the logistics planning, coordination and execution of small, medium and large events (meetings, celebrations, town halls, community service, training, internal and external best practice/benchmarking sessions, etc.).

• Compose, proofread and edit complex and sensitive documents, spreadsheets, mailings, binders and presentations as requested.

• Coordinate and collaborate with Finance to prepare, track and process Invoices and Purchase Orders.

• Assist in the planning, execution and support of projects based on client needs/demands.

• Develop and maintain document tracking and filing systems (paper and electronic) to ensure the relevant storage of and access to information.

• Identify, classify, maintain and protect files, documentation and sensitive information consistent with record handling and retention requirements.

•  Handles all information with the highest level of confidentiality.

•  Anticipates critical needs and moves forward with solutions with minimal guidance.

Requirements 

• 4 + years of relevant work experience including advanced administrative experience.
• Technology/ Tools: Working knowledge of specialized databases, systems, and communication mechanisms such as Concur Travel Management, Classified – Confidential Link, SAP, etc.). Advanced knowledge of Microsoft Word, PowerPoint, Excel, and Outlook.
• Fluent English and Spanish
• Communication Skills: Ability to effectively communicate with multiple stakeholders locally or globally.
• Ability to complete electronic forms, produce reports, conduct research, explain data and communicate results.
• Excellent problem solving skills.

---

Información

Job Opening ID

1643

Tipo de rol

4. Profesional - Contribuidor Individual

80% de Inglés

Industria

Tecnología

Experiencia laboral

Más de 4 años

Aplicar ahora

Our client, a company from the technology industry is searching for its:

 

Experienced .Net Software Developer

 

Position Objective 

 

Responsible for updating or implementing complex pieces of software according to a provided design and architecture, guarantying quality and performance. 

 

Main Responsibilities 

• Write effective, scalable code in .NET Core framework.
• Enforce the use of coding standards and best practices as SOLID Principles and design patterns
• Develop back-end components to improve responsiveness and overall performance
• Integrate user-facing elements into applications
• Review and validate operation-effective development approaches
• Implement security and data protection solutions
• Assess and prioritize feature requests
• Support applications and fix possible bugs.
• Software development and converting ideas, designs and requirements to concrete stable production builds.
• Understand and implement specific design patterns.
• Collaborate with engineering and QA to resolve bugs.

 

Knowledge and Experience: 

• Bachelor’s degree in Systems Engineering, Software Engineering or related filed.
• Advanced English proficiency (80%).
• 3 - 4 years of experience in related positions.
• Strong knowledge in technologies such as: .Net, HTML5, Bootsrap, AnglarJS, TypeScript and JQuery

---

Información

Job Opening ID

1503

Tipo de rol

2. Gerencial

1% de Sin definir

Industria

Servicios

Experiencia laboral

Más de 5 años

Aplicar ahora

Financial Manager

Objective:                       

Responsibilities:

• Supervise the discount and commission structures within the commercial area.
• Handle special cases in terms of contract terminations/recessions at the commercial level.
• Perform financial structuring process for several projects. 
• Lead and ensure a smooth finance and operational functioning.
• Develop legal documents and reports for submission to the appropriate financial operations regulatory body.
• Develop and implement tax strategies.
• Control the process of credit approval with banks.
• Assist in the contract formalization process, including the relationship with banks and legal areas. 
• Responsible for the presentation of updated financial reports and accounting processes to the Directors Board.
• Costing and estimating feasibility in terms of project and financial objectives.
• Review and develop policies that regulates the company's financial operations, focusing on improving them.
• Audit of payroll and other administrative financial obligations. 

Knowledge and experience:

• Bachelor's degree in Business Administration, Finance, or related fields. 
• Experience in the tax area. 
• Minimum 5 years of experience in similar roles.
• Advanced intermediate proficiency in English (80%).

---

Información

Job Opening ID

1617

Tipo de rol

4. Profesional - Contribuidor Individual

85% de Inglés

Industria

Farmacéutica

Experiencia laboral

Más de 5 años

Aplicar ahora

Our client, an important multinational company in the pharmaceutical industry is looking  for its: 

Financial Compliance Analyst

Objective:

 

You will be responsible to ensure the ICFR (Internal Controls over Financial Reporting) /Segregation of Duties standard controls requirements in regards of control documentation are met to the full extent and aligned with Global Business Process Manager /Os within the compliance tool such as BWISE.

 

Responsibilities:

 

• Ensure the ICFR (Internal Controls over Financial Reporting) /SoD standard controls requirements in regards of control documentation are met to the full extent and aligned with GBPM/Os within the compliance tool such as BWISE.
• Keep timely communication in regards of relevant control changes with the GBPM/O and the Senior Financial Compliance Specialist and line Manager.
• Ensure completeness and maintenance of Control Task List for the supported ICFR4all affiliates by the compliance team.
• Support CSA (Controls Self-Assessment) yearly process by ensuring appropriate ownership is included in BWise, communicating with the local ICFR key contacts about the questionnaire completion requirements.
• Annual review and extension of User Mitigations in GRC - define which User Mitigations have to be extended or terminated.
• Preventive SOD checks service for the affiliates and RSS Operations Americas.
• SoD Controls Updates Annual in Bwise (Controls Management tool) or as required by considerations with the GBPM/Os.
• Monthly SOD Dashboard revision and follow up on actions according to Control’s requirements.
• Support Access Management for SAP, mitigating the risk of access conflicts.
• Provide Level 1 Support to technical issue resolution in regards of access management.
• Be a key partner to the affiliates and RSS in development of action plans for control execution and design issues.
• Support internal and external audits visits, including sample compilation, logistics, etc.
• Support the creation and maintenance of desktop procedures for internal compliance processes.
• Escalates issues and recommend resolution plans in a timely manner to the Senior Financial Compliance Specialist, line Manager and affiliate /CCA when necessary.
• Support issue resolution and controls inquiries from the affiliate and RSS Operations Americas.

 

Knowledge and Experience:

 

• Bachelor’s degree in Accounting, Finance, or related field.
• 3+ years of related accounting, financial or compliance experience.
• Audit and internal controls background preferred.
• Strong knowledge of finance and accounting principles and practices GAAP or IAS and auditing.
• Deep SAP knowledge is a must.
• Experience in Computing Microsoft Packages, especially advance excel level.
• Demonstrated ability to effectively communicate, influence and lead both with and without authority; fluency in written and spoken English and Spanish. French and Portuguese are a plus.

---

Información

Job Opening ID

1619

Tipo de rol

2. Gerencial

90% de Inglés

Industria

Farmacéutica

Experiencia laboral

Más de 7 años

Aplicar ahora

Our client, a multinational company from the pharma industry is searching for a:

Financial Compliance Manager

 

Main Responsibilities

 

• Responsible for supporting the implementation of compliance documents established by local, regional, and global guidelines within the company.
• Supports in the successful implementation of new or existing local, regional, and global initiatives and projects.
• Improves procedures, processes, and guidelines by identifying gaps.
• Ensures that the Financial Compliance Framework is properly implemented and understood.
• Provides leadership and advice to the organization's key stakeholders on the financial compliance approach tailored to the requirements of specific situations.
• Identifies potential areas of vulnerability, financial compliance risks and consolidation of compliance exposure.
• Coordinate’s audit/testing management tasks within the Americas organization, between affiliates, internal and external audits.
• Performs regular preventive SOD (Segregation of Duties) checks and monitoring for Americas as well as supporting affiliates to ensure that risks are mitigated or segregated in a timely manner.
• Manages the annual ICFR change cycle as well as the self-assessment control process in a timely and accurate manner.
• Provides 1st level SAP authorization services to the affiliates in the field.
• Aligns with the Shared Service Center in Kuala Lumpur and Budapest regarding financial compliance issues.
• Defines SSC Americas financial compliance strategies within the region in alignment with LAI, Global Financial Compliance and Travel & Expense BPOs.
• Manages a team of 15+ associates to ensure the highest levels of client service satisfaction. Including, people development, training, and process overview.
• Develops controls and KPI's to ensure compliance with program and operational requirements.
• Collaborates with other networks regarding risk mitigation.
• Partners with key stakeholders in the creation/updating of financial policies, such as delegation of authorities, fixed assets, purchasing and travel and expenses, among others.

Knowledge and Experience:

• Completed Bachelor's Degree in Finance, Accounting, Engineering, Business, Management, or related careers.
• 6+ years of experience in finance, financial compliance, or audits roles. Direct experience in shared services is a plus.
• 3+ years of team leadership experience. 
• English & Spanish proficiency is required, additional languages are a plus (i.e. Portuguese, French)

---

Información

Job Opening ID

1620

Tipo de rol

4. Profesional - Contribuidor Individual

85% de Inglés

Industria

Farmacéutica

Experiencia laboral

Más de 5 años

Aplicar ahora

Our client, a multinational company from the pharma industry is searching for a:

 

Financial Compliance Specialist

 

Main Responsibilities:

 

• Ensures that ICFR (internal controls over financial reporting) /SoD (segregation of duties) regarding control documentation standard controls requirements are met to the fullest extent and aligned with GBPO/Ms within the compliance tool, such as BWISE.
• Maintains timely communication regarding relevant control changes with GBPO/Ms and ensures that the Americas SSC compliance team communicates and makes appropriate changes in accordance with the DEI calendar or GPBM instructions.
• Leads and executes the annual SSC Ops/Affiliates feedback sessions for the purpose of generating improvement ideas or identifying further support from the compliance team.
• Supports the annual CSA (Controls Self-Assessment) process by ensuring appropriate ownership is included in BWise, communicating with control owners and the local ICFR key contact on the questionnaire completion requirement, monitoring its completion.
• Be a key partner to SSC Operations control owners, local staff (as required) and the CCA to ensure an overall effective control environment, action plan development for control execution issues and be a key communication contact with the GBPO/M.
• Provides duties guidance and segregation for the compliance and affiliates teams and develops action plans to mitigate risks and ensures SoD/Access services are properly delivered by the compliance team to the affiliates and SSC.
• Identifies issues and areas of improvement related to controls design and feedback to change management teams (CMT) and GBPM/O.
• Acts as a key point of contact for and works with Americas SSC Financial Compliance inquiries.
• Supports internal and external audit visits, including sample compilation, logistics, etc.
• Supports the compliance team in regular schedule activities.
• Prepares and delivers key process indicators for the SSC Americas compliance team, including ICFR, SoD and Access clearances.
• Coordinates and reviews SOP/Desktop procedures for internal compliance processes.}
• Escalate issues and recommend resolution plans promptly to line manager and affiliate when necessary. 
• Responsible for supporting compliance financial analysts in troubleshooting. 
• Support in the periodic preparation of reports and training materials to address updates to the monitoring process. 
• Responsible for providing training/orientation to all new team members in collaboration with SSC Operations Americas Financial Compliance Manager and BPMs. 
• Support on projects related to compliance improvement. 
• Responsible for external audit and internal fulfilment liaison. 

 

Knowledge and Experience:

 

• Bachelor's Degree in Accounting, Finance, or related careers.
• 5+ years of accounting, finance, or related compliance experience.
• From 3 to 5 years of internal compliance or external audit experience.
• Segregation of duties experience is preferred.
• Strong knowledge of GAAP or IAS financial and accounting audit principles and practices.
• SAP knowledge is a must.
• Advanced Excel skills
• Written and spoken English and Spanish proficiency, Portuguese is a plus.

---

Información

Job Opening ID

1572

Tipo de rol

1. Ejecutivo

100% de Español

Industria

Otros

Experiencia laboral

Más de 5 años

Aplicar ahora

Nuestro cliente compañía regional del área retail, está buscando su:

 

Generalista de Recursos Humanos

 

Responsable de ejecutar los procesos técnicos y operativos de los subsistemas de Talento Humano; para contribuir al cumplimiento de los objetivos de la organización. 

 

Responsabilidades:

 

• Gestionar los procesos de reclutamiento y selección
• Incluir información del personal de ingreso en los sistemas para operaciones del departamento de nómina.
• Manejo de nómina
• Coordinar los procesos de inducción
• Elaborar informes, indicadores de gestión, reclutamiento, costos, nómina, ausentismo, horas extras.
• Conocimiento en legislación laboral.
• Relaciones laborales.

 

Requisitos:

 

• Bachillerato/Licenciatura Universitario Psicología Industrial u Organizacional, Administración de Recursos Humanos y/o afines 
• Mínimo 4 años de experiencia en puestos similares.
• Manejo de: SAP, fuentes de reclutamiento, CCSS, INS
• Excel intermedio.

---

Información

Job Opening ID

1618

Tipo de rol

2. Gerencial

80% de Inglés

Industria

Otros

Experiencia laboral

Más de 10 años

Aplicar ahora

Gerente Financiero

 

Principales responsabilidades del cargo:

 

• Planificar, coordinar y supervisar las actividades del personal asignado en las áreas de Facturación, Cobros, Contabilidad, Tesorería, Planillas e Impuestos.
• Elaborar los reportes financieros requeridos.
• Asegurar la elaboración del Presupuesto financiero anual, así como su ejecución y actualización en los casos que sea requerido.
• Garantizar el cumplimiento de las políticas financieras y contables establecidas por la organización, así como proponer recomendaciones de mejora a las mismas.
• Garantizar el cumplimiento de las obligaciones tributarias, laborales y demás disposiciones de la legislación vigente aplicables a la organización.
• Otras responsabilidades propias del cargo

 

 

Formación académica y experiencia requerida:

• Licenciado en Finanzas, Administración de Empresas, Contabilidad o carreras afines.
• Experiencia mínima: 5 años como Gerente Financiero o cargos similares.
• Conocimiento y experiencia en las áreas de: Facturación, Cobro, Tesorería, Impuestos

 

Competencias requeridas:

• Orientado al resultado con calidad
• Orientado a la satisfacción al cliente 
• Atención a los detalles relacionados con la integridad de la organización.
• Comunicativo, que establezca objetivos claros.
• Buenas relaciones interpersonales 
• Alto sentido de responsabilidad

 

---

Información

Job Opening ID

1224

Tipo de rol

2. Gerencial

100% de Español

Industria

Construcción

Experiencia laboral

Más de 5 años

Aplicar ahora

Nuestro cliente una importante empresa nacional, está buscando a su:

 

Gerente General

(Industria Retail)

Objetivo de la Posición: 

Dirigir, planificar, organizar y gestionar prácticas, estrategias, procedimientos, proyectos y actividades organizacionales necesarias para el cumplimiento de los objetivos estratégicos de la empresa.

Funciones principales:

• Responder por el desarrollo, implementación y ejecución del plan estratégico de la organización.
• Liderar el área comercial pensando en crecimiento a través de ideas novedosas que permitan el crecimiento sostenido en ventas en todas las áreas del negocio
• Asegurar la rentabilidad a corto y largo plazo de toda la empresa.
• Desarrollar y definir objetivos, políticas y lineamientos para la optimización del desempeño y mejora de la competitividad de la compañía.
•  Atender la administración de los recursos financieros, administrativos y de mercadeo.
• Dirigir la estrategia comercial y operativa de los distintos puntos de venta
• Controlar los avances y resultados de las metas y objetivos estratégicos establecidos.

• Velar por el cumplimiento de los estándares de servicio de la organización.
• Trabajar en la continuidad del negocio, procurando la identificación e implementación de procesos y /o procedimientos de mejora continua.

Conocimientos y experiencia:

• Licenciatura en Administración de Empresas o carreras afines.
• 4 años de experiencia en roles de Gerencia General.
• Experiencia directa en la industria del retail.

---

Información

Job Opening ID

1542

Tipo de rol

4. Profesional - Contribuidor Individual

90% de Inglés

Industria

Centro de Servicios Compartidos

Experiencia laboral

Más de 50 años

Aplicar ahora

Our Client a Shared Service Center from the Pharmaceutical Industry if seeking for

Human Resources Business Partners

(Bilingual English-Spanish)

OBJECTIVE

This position partners flexibly and mostly virtually with leaders across the globe, offering on-demand, ad-hoc support on Business Partnering topics that need more immediate or short-term guidance and value creation. 

Business Acumen 

Provide immediate short-term strategic guidance to leaders on strategic People & Culture needs such as succession and talent management, performance management, goal setting, development planning, reward & compensation management and organizational set-up. Leverage the P&C community, specifically P&C Business Partners, Operational Advisors and subject-matter experts of other Chapters, to develop high quality solutions in a timely manner. 

Use knowledge of business and P&C insights, metrics, expertise, and decision principles to effectively deliver support on topics with a wide range of complexity. 

Participate in global / regional squads for deployment of key P&C initiatives or new system launches

Leverage a strong understanding of global P&C processes to consult, advice and train both business leaders as well as P&C leaders on system and process related topics. Deliver first-class support, advice and coaching to leaders specifically when new processes or projects (e.g. global grading) are rolled out. 

Ensure alignment and execution of established policies, procedures and global P&C initiatives. Ensure compliance of all P&C practices within legislative requirements and established standards and guidelines by building a broad knowledge base on regional approaches and connecting with global P&C colleagues. 

Leadership

Be a trusted partner to leaders in all aspects of P&C generalist areas. Grasp a broad range of generalist P&C topics and be able to thoughtfully diagnose, evaluate and propose fit-for-purpose approaches including weighing risks and benefits of options. 

Be a trusted partner and lead others through complex generalist P&C topics by understanding the philosophies, approaches and systems-relevant configurations of topics such as succession and talent management (people discussions), access to relevant data, performance and compensation (performance management, benefits and other compensation elements), transformations (change management and redundancies), employee wellbeing (may include reintegration processes and time management), career paths, resolution of conflicts, employee representation topics and relocation, depending on the scope of the request. 

Ensure full ownership and leadership of incoming requests, prioritization and solution implementation to provide P&C consultation to leaders with a connected and caring approach. 

Partner with other Chapters, specifically PSS, People Relations and Networked and Dedicated BPs to create value for the organization. Onboard leaders where needed and connect them to other P&C colleagues when appropriate.

Strategic P&C Insights & Innovation

Gathers and analyzes data and P&C or business metrics to make critical decisions; shares insights with leaders and recommends innovative solutions based on the P&C decision principles that support the culture, strategic direction and resources.

Utilize data sources to review key metrics such as turnover, talent review-related information, on- and offboarding needs to sense and address organizational needs proactively. 

Qualifications & Experience

Bachellor´s Degree in related field. 

5 year´s experience in a related area. 

Passionate and knowledgeable People & Culture professional with ability to work in a fast paced global and virtual environment. Demonstrated ability to navigate the P&C system, leverage different Chapters for business impact and participate in flexible squads to deliver on business and P&C strategies. 

Demonstrated customer-centricity through day-to-day interactions, anticipating needs and showing cultural awareness and business understanding. Demonstrated end-to-end ownership, engaging with leaders to ensure a successful outcome. 

Strong communication, coaching and influencing skills. Demonstrated ability and experience in effectively diagnosing short-term P&C needs, and offering fit for purpose solutions to address them.  

Demonstrated negotiation skills and the ability to cope with time pressure in demanding situations. Demonstrated ability to influence with courageous authenticity and build trust with individuals at all levels within the organization.

Demonstrated excellent situational assessment and objective evaluation skills, with an ability to comprehend and translate complex topics into manageable pieces.

Demonstrated ability to leverage data, technology and insights to find root causes, troubleshoot and inform innovative and compliant solutions 

• Fluent in English is required.

---

Información

Job Opening ID

1504

Tipo de rol

2. Gerencial

100% de Inglés

Industria

Centro de Servicios Compartidos

Experiencia laboral

Más de 8 años

Aplicar ahora

Business Partner (Advisory) Team Lead Americas

 

Position summary

As Business Partner (advisory) Team Lead, you will lead a team of Business Partners (Advisory) in the People Support Solutions (PSS) organization within one of the regions. The Business Partner (advisory) partners flexibly and mostly virtually with leaders across the globe, offering on-demand, ad-hoc support on Business Partnering topics that need more immediate or short-term guidance and value creation. With a good understanding of the business needs and the business context and an excellent ability to apply key People & Culture (P&C) concepts, policies and processes, the Business Partner (advisory) provides coaching, guidance and support to leaders to help them diagnose and translate their business needs into immediate P&C approaches and ensures effective implementation of solutions in partnership with other chapters. Working closely with P&C colleagues, you support an open and diverse work culture based on trust and performance. Your activities uphold the company´s reputation as an attractive employer – today and going forward.

 

Responsibilities

• Responsible for all employment decisions for the team including resource
• planning, hiring, training, development, performance management and progressive disciplinary actions.
• Responsible for establishing and managing the team’s budget and all assigned resources.
• Responsible for engaging stakeholders, getting feedback and driving continued customer experience improvements.
• Build an engaging culture to both attract and retain top talent. Coach team members regarding their individual development and career plan.
• Responsible for team`s compensation management, including yearly bonus distribution and salary increase.
• Develop high quality solutions in a timely manner.
• Use knowledge of business and P&C insights, metrics, expertise, and decision principles to effectively deliver support on topics with a wide range of complexity.
• Leverage a strong understanding of global P&C processes to consult, advise and train both business leaders as well as P&C leaders on system and process related topics. 
• Deliver first-class support, advice and coaching to leaders specifically when new processes or projects are rolled out.

 

 

Requirements

In this position, you will be leading a team of Business Partners (advisory) focusing on an area of practice(s). You will be working with stakeholders from various functions and across levels within the organization. 

 

 

You bring the following skills and competencies:

• Strong leadership competencies and demonstrated success in change management are critical.
• Passionate and knowledgeable P&C professional with ability to work in a fast paced global and virtual environment. 
• Demonstrated customer-centricity 
• Strong communication, coaching and influencing skills. 
• Demonstrated negotiation skills and the ability to cope with time pressure in demanding situations. 
• Demonstrated ability to influence with courageous authenticity and build trust with individuals at all levels within the organization.
• Demonstrated ability to leverage data, technology and insights to find root causes, troubleshoot and inform innovative and compliant solutions

 

Further requirements

• University degree or equivalent, HR preferred
• 5+ years of related experiences in business partnering, in multinational companies
• 3+ years people leadership experience strongly preferred
• Proven experience handling projects involving different stakeholders and regions
• Experience leading a geographically dispersed team preferred
• Experiences with HR processes, functional expertise, and HR generalist know-how
• Fluent in English required, additional languages a plus (i.e. French, Spanish, Portuguese)
• Strong customer orientation with proven experiences, service delivery
• management, HR process design or employee administration in a shared services environment

---

Información

Job Opening ID

1500

Tipo de rol

4. Profesional - Contribuidor Individual

85% de Inglés

Industria

Otros

Experiencia laboral

Más de 3 años

Aplicar ahora

Our client a Multinational Company from the Pharmaceutical Industry is searching for a:

 

HR SERVICE DESK

(BILINGUAL)

 

Position Objective

 

 

The person will be the first point of contact for all HR-related enquiries and services for all people (employees, candidates, contingents, retirees, managers, HR colleagues, etc). Turns decisions into action and provides employees with all required HR services. 

 

Main Responsibilities

 

• Provide insight, support and explanation on HR system and administrative activities in support of HR business processes.
• Deliver Service by use of all available channels (Chat, Ticketing System, Phone calls). 
• Provide customer service on HR related activities, such as inquiry resolution, request management, and troubleshooting.
• Supports Global HR Centers of Excellence with feedback of business usage of HR processes, pain points and knowledge gaps.
• Participating in project activities. 
• Embed customer care principles into daily activities. 
• Comply with data privacy rules and regulations. 
• Implement processes and initiatives to ensure continuous improvement.
• Ensure end to end ownership of resolution. 
• Ensure operations according to defined KPIs and SLAs.
• Ensure regulatory compliance in line with the countries, customers, and regulations.

 

Knowledge and Experience:

 

• Studies related to Human Resources or related careers.
• People with High School Diploma with experience will be considered. 
• At least 1- 3 years in in an HR Call Center and/or working experience in a team and service delivery or customer care environment.
• Previous experience in multinational companies. 
• Experience of standard IT-applications (preferably Google suite).
• Knowledge of Workday HR Processes and ServiceNow (plus). 
• Advanced English.
• Additional languages (plus).

---

Información

Job Opening ID

1610

Tipo de rol

4. Profesional - Contribuidor Individual

85% de Inglés

Industria

Alimentos y bebidas

Experiencia laboral

Más de 4 años

Aplicar ahora

Our client, an important company in the agro-industrial sector is looking for its:

 

International Allocation Analyst

 

Objective:

Analyze and evaluate the product, SKUs and materials allocation management.

 

Responsibilities

 

• Support the optimal allocation of product offerings from owned and leased fields as well as global product purchase offerings. 
• Support the evaluation and decision making of the company's product portfolio management in order to maximize profitability.
• Ensure the optimal allocation and timely arrival of new products globally.
• Support the global product campaign planning process.
• Support the area' s operational activities.

 

Knowledge and Experience:

• Bachelor's Degree in Industrial Engineering, Economics, International Business Administration.
• 2 years of experience in similar roles.
• Agro-industrial and Supply Chain Processes.
• SAP knowledge.
• Advanced English language proficiency.
• Financial evaluation of initiatives.

---

Información

Job Opening ID

1612

Tipo de rol

4. Profesional - Contribuidor Individual

85% de Inglés

Industria

Alimentos y bebidas

Experiencia laboral

Más de 4 años

Aplicar ahora

Our client, an important company in the agro-industrial sector is looking for its:

International Material Planning Analyst

Objective:

 

Work integrally with supply chain teams to ensure optimal packaging materials planning and sourcing plans to provide packaging materials for one or more of the company's products globally.

 

Responsibilities

• Ensure the optimal packaging materials planning for the global product portfolio.
• Reduce inventory shrinkage and working capital value.
• Improve customer service levels, operational productivity, SKU reduction, inventory reduction, among others. Capture sustainable improvement opportunities over time.
• Provide visibility to supply chain teams regarding campaign performance in relation to packaging materials.
• Ensure the reliability of fit-for-purpose inventories, reduce stock-outs.
• Ensure compliance of our suppliers with the policies and standards defined for the company.
• Ensure timely supply of packaging materials.

 

Knowledge and experience:

• Bachelor's Degree in Industrial Engineering, Economics, International Business Administration, Business Administration.
• A minimum of 3 years of experience in similar roles.
• Certificate in integrated business planning (IBP)
• Experience in Supply Chain Processes
• Advanced English skills
• SAP knowledge

---

Información

Job Opening ID

1573

Tipo de rol

2. Gerencial

85% de Inglés

Industria

Manufactura Dispositivos Médicos

Experiencia laboral

Más de 5 años

Aplicar ahora

Our client, a multinational company from the medical industry is searching for its Shared Service Center a:

IT Project Manager (Temporary)

Position Objective 

 

Will be capable of managing complex regional projects, involving multi-discipline and multi-technologies delivery

 and with relevant outcome impact to the organization’s business.

 

Main Responsibilities 

• Support Project Sponsor in developing Business Case.
• Support Project Sponsor in managing the RFP process.
• Gather and agree on project objectives and requirements.
• Define and agree on Quality & Validation requirements.
• Develop the Scope and Project Plan.
• Define and agree on project team structure and composition.
• Lead, coach and motivate project team members on a proactive basis.
• Perform Risk assessment & Issues management.
• Ensure the defined quality standards are met.
• Ensure timely and effective communication and reporting to team members and stakeholders.
• Track activities and project progress.
• Manage external specialists and monitor sub-contractors’ services.
• Manage project scope.
• Manage project budget and forecast.
• Perform project closure activities, including the capture of lessons learned.
• Support the organization on Continuous Improvement opportunities and best practices development.

 

Knowledge and Experience: 

• Bachelor’s degree or equivalent in It careers.
• Master’s degree in related fields. (Desireble)
• Project Management certifications (Highly desirable)
• Advanced english proficiency (85%)
• 4 years of experience in regional project management in different business industries and technologies.

---

Información

Job Opening ID

1483

Tipo de rol

4. Profesional - Contribuidor Individual

80% de Inglés

Industria

Tecnología

Experiencia laboral

Más de 3 años

Aplicar ahora

Our client, a progressive global transaction management company is searching for a:

 

JAVA SOFTWARE DEVELOPER

 

Position Objective 

 

Involved in the entire process related to the creation and design of new systems, starting from the initial planning, establishing parameters, design, writing, code, encryption, and testing.

 

Main Responsibilities 

• Identify and analyze user requirements.
• Prioritize, assign, and execute tasks throughout the software development lifecycle.
• Develop Java EE applications.
• Review, test, and debug team member code.
• Make sure our apps are safe and up to date.
• Participate in Scrum team activities / ceremonies.
• Provide support to applications in the production environment, by solving problems assigned to the team.

 

Knowledge and Experience:

• 3+ years of web application development
• Experience building or working with complex applications.
• Familiarity with modern front-end build pipelines and tools
• 1+ year Unix/Linux environment experience
• Knowledge of the following programming languages and technologies Perl, JavaScript, Quasar, HTML, CSS, Docker, Helm, Kubernetes, Gitlab, Ruby and Ruby on Rails.
• Previous experience working with AWS Technologies such as: SNS, SQS, S3, RDS (Oracle 19c), Lambda.
• 2 PostgreSQL RDBMS experience (desirable)
• Experience with Quasar Framework (desirable)
• Experience in an Agile Environment. (desirable)

 

 

---

Información

Job Opening ID

1569

Tipo de rol

2. Gerencial

100% de Español

Industria

Otros

Experiencia laboral

Más de 6 años

Aplicar ahora

Nuestro cliente compañía regional del área retail está buscando su:

 

Jefe Comercial - Industria Retail

 

Objetivo de la Posición: 

 

Planificar, dirigir y controlar los lineamientos comerciales para alcanzar los objetivos planteados por la organización.

 

Funciones principales:

 

• Planeación de la estrategia de ventas, pronósticos, presupuestos, control y ejecución de planes.
• Desarrollo y seguimiento del plan de estratégico.
• Elaboración del presupuesto de ventas.
• Dar seguimiento al cumplimiento de metas establecidas.
• Proponer, desarrollar e implementar programas y planes de acción dirigidos a mejorar los estándares de desempeño de los colaboradores. 

Conocimientos y experiencia:

 

• Bachillerato en Administración con énfasis en Mercadeo y Ventas o Comercial,  Marketing, Negocios y/o afines.
• Mínimo 5 años de experiencia en Gerencia de Ventas o Comercial.
• Experiencia en Retailers indispensable.
• Experiencia en SAP, BI, REISS, Excel Avanzado, Office. 

 

---

Información

Job Opening ID

1648

Tipo de rol

3. Supervisor o Team Lead

100% de Español

Industria

Otros

Experiencia laboral

Más de 5 años

Aplicar ahora

Nuestro cliente una importante compañía regional del área financiera, está buscando a su:

 

Jefe de Cobro

Objetivo de la Posición: 

 

Cumplir con las metas de recuperación y de estimaciones de la cartera vencida de los diferentes portafolios de crédito.

 

Funciones principales:

 

• Cumplir con las metas de recuperación establecidas para el área de Cobro. 
• Supervisar las gestiones de cobro del personal a cargo.
• Revisar los casos presentados por sucursales o clientes.
• Revisar los informes de cartera y contables, verificando la relación con el departamento de cobros y un posible impacto en la morosidad.
• Supervisar que el proceso de cierre mensual se realice de forma correcta.
• Proponer e implementar mejoras operativas, para realizar una gestión más eficiente de la recuperación de cobro.
• Verificar las estadísticas de los indicadores de mora con el fin de identificar los puntos críticos y prioritarios de gestión.
• Diseñar estrategias tácticas para el aumento de la recuperación de las operaciones en morosidad de forma proactiva y respetando las estrategias de la compañía. 

 

Conocimientos y experiencia:

 

• Bachillerato en Administración con énfasis en banca y finanzas o carrera afín. 
• 3 a 5 años de experiencia en gestiones de cobro o en el área de cuenta por cobrar, preferiblemente en entidades bancarias o financieras.
• 2 años de experiencia en supervisión de personal.
• Conocimientos contables.
• Conocimiento de las Regulaciones por parte de la SUGEF: SUGEF 1-05 y sus lineamientos.
• Conocimiento en sistemas y tecnologías como AS400, Excel avanzado y sistemas de cobranza. 

---

Información

Job Opening ID

1482

Tipo de rol

4. Profesional - Contribuidor Individual

80% de Inglés

Industria

Tecnología

Experiencia laboral

Más de 2 años

Aplicar ahora

Our client, a progressive global transaction management company is searching for a:

 

Junior Software Developer

 

Position Objective 

 

Involved in the entire process related to the creation and design of new systems, starting from the initial 

planning, establishing parameters, design, writing, code, encryption, and testing.

 

Main Responsibilities 

• Supports the analysis of customer requirements.
• Prioritize, assign, and execute tasks throughout the software development life cycle.
• Assists in developing java applications.
• Supports the creation and revision of the code of the programs.
• Try to propose strategies for the execution of the applications that are safe and up to date.
• Participate in Scrum team activities / ceremonies.
• Support applications in the production environment

 

Knowledge and Experience:

• 1+ year RDBMS/SQL experience
• 1+ years API development experience with any of the following languages (JavaScript or Ruby on Rails).
• Knowledge of the following programming languages and technologies, PostgreSQL, Rudy, Rails, Quasar, Oracle 19c, JavaScript (Angular, or TypeScript)

---

Información

Job Opening ID

1396

Tipo de rol

3. Supervisor o Team Lead

80% de Inglés

Industria

Manufactura General

Experiencia laboral

Más de 3 años

Aplicar ahora

Our client, a multinational company from the manufacturing industry is searching for its:

 

Maintenance Supervisor

 

Position Objective 

 

To efficiently develop the plant's operation through the establishment of preventive, predictive and

corrective maintenance programs for the organization's equipment, machinery, and facilities.  

 

Main Responsibilities 

 

• Establish preventive, predictive, and corrective maintenance programs for all facilities, equipment, and machinery.
• Plan and execute maintenance tasks through a well-structured and effective schedule.
• Define, design, install and supervise the electrical and water distribution, compressed air, hydraulic systems, air conditioning throughout the company or critical areas.
• Seek the best options among suppliers and technical contractors regarding building materials, equipment, and machinery to meet the repair and maintenance objectives of the department.
• Supervise the ornamentation, the plant maintenance and cleanliness, as well as the green areas and parking lots.
• Provide operations management with operational reports, efficiency, and cost/expense indicators for the department's maintenance work.
• Control and supervise all external services and contracts provided to the company for construction, fire protection, air conditioning, fumigation, electrical and mechanical services.
• Manufacture, repair, maintain and redesign machine parts and production tools by establishing control and scheduling programs for the precision machining shop.
• Direct, supervise and control assigned personnel.
• Control and manage projects related to infrastructure, machines, and equipment.

 

Knowledge and Experience: 

 

• Bachelor's Degree in Electromechanical Engineering, Mechanical Engineering, or Industrial Maintenance.
• 2 years of experience in similar roles.
• Previous experience in personnel supervision.
• Experience working with Autocat.
• Intermediate - advanced English proficiency (80%).

---

Información

Job Opening ID

888

Tipo de rol

4. Profesional - Contribuidor Individual

90% de Inglés

Industria

Manufactura General

Experiencia laboral

Más de 3 años

Aplicar ahora

Our client a Multinational Company from the manufacturing industry is searching for a:

Manufacturing Planner – Supply Chain

Position Objective 

 

Establishes the master schedule for assigned fabrication plants and reports to the Supply Chain organization.  

This role is critical to setting up manufacturing facilities to excel at delivering value to our customers 

as it negotiates and balances capacity utilization against customer project timelines and upstream handoffs.

 

Main Responsibilities 

• Review incoming approved workload to incorporate into the master schedule
• Push changes to project structure upstream to realign with available capacity when needed
• Collectively pursue an aggregate master schedule that maximizes delivery against customer expectations while minimizing landed cost
• Maintain level scheduled production volumes within planning horizon
• Adhere to manufacturing sourcing guidelines for critical product families
• Establish scheduled production within capacity limitations.

 Knowledge and Experience: 

• Bachelor’s degree required.
• 2 plus years of relevant working experience.
• Exposure to Kaizen / continuous improvement highly preferable.
• Strong English.

---

Información

Job Opening ID

1547

Tipo de rol

3. Supervisor o Team Lead

90% de Inglés

Industria

Centro de Servicios Compartidos

Experiencia laboral

Más de 50 años

Aplicar ahora

OUR CLIENT A LEADER IN ITS INDUSTRY AND AS EMPLOYER OF CHOICE IS SEEKING FOR A

MOBILITY TEAM LEAD 

As a People Support Solutions (PSS) Global Chapter Services Team Lead, you will lead a team of specialists in the to provide services and support in the Mobility area.  Working closely with People & Culture (P&C) colleagues, you support an open and diverse work culture based on trust and performance. 

Responsibilities

Leadership, people and culture

• Responsible for all employment decisions for the team including resource planning, hiring, training, development, performance management and progressive disciplinary actions. 

• Responsible for engaging stakeholders, getting feedback and driving  continued customer experience improvements.

• Escalation point for mobility related topics. 

• Lead, role model, and facilitate people processes in line with Leadership commitments, People Practices and policies. 

• Through frequent check ins, ensure that ongoing dialog occurs on the topics of Career, Capabilities, Connections and Contributions. 

• Build an engaging culture to both attract and retain top talent. Coach team members regarding their individual development and career plan.

• Responsible for team`s compensation management, including yearly bonus distribution and salary increase.

Outputs & Deliverables

• High customer satisfaction through understanding of business requirements and providing high quality and end-to-end solutions with a sense of urgency

• Successfully completion of cases or projects

• Complex senior vendor management

• Participating in/leading WPT on complex topics

• High degree of employee satisfaction in your team

Cross-Functional Collaboration

• Collaborate with peers within region and globally to ensure the PSS network provides consistent and effective services to our customers, including:

  • PSS teams, network and communities

  • Other P&C chapters and communities, 

  • Other enabling functions, e.g. Finance, Procurement, IT etc. to ensure the solution implementation or improvement

  • PSS peers within region and global to ensure the PSS network provides consistent and effective services to our customers

• Achieve our PSS vision by driving global consistency through collaboration

Business Acumen 

• Use knowledge of business and P&C insights, metrics, expertise, and decision principles to effectively deliver support on topics with a wide range of complexity. 

• Participate in global / regional squads for deployment of key P&C initiatives or new system launches

• Ensure alignment and execution of established policies, procedures and global P&C initiatives. Ensure compliance of all P&C practices within legislative requirements and established standards and guidelines by building a broad knowledge base on regional approaches and connecting with global P&C colleagues. 

Leadership 

• Be a trusted partner to leaders and partners in the chapters. 

• Be a trusted partner and lead others through complex P&C topics by understanding the philosophies, approaches, global policies and systems-relevant configurations of topics such as (but not limited to) Recruiting, Talent Sourcing, Rewards, Compensation & Benefits, Mobility

• Ensure full ownership and leadership of incoming requests, prioritization and solution implementation to provide P&C consultation to leaders with a connected and caring approach. 

• Partner with other Chapters, to create value for the organization.

Strategic P&C Insights & Innovation

• Oversees gathering and analysis of data and P&C or business metrics to make critical decisions; shares insights with leaders and chapter Partners, recommends innovative solutions based on the P&C decision principles that support the culture, strategic direction and resources.

• Utilize data sources to review key metrics such as turnover, talent review-related information, on- and offboarding needs to sense and address organizational needs proactively. 

You bring the following skills and competencies:

• Passionate and knowledgeable P&C professional with ability to work in a fast paced global and virtual environment. Demonstrated ability to navigate the P&C system, leverage different Chapters for business impact and participate in work product teams to deliver on business and P&C strategies. 

• Demonstrated customer-centricity through day-to-day interactions, anticipating needs and showing cultural awareness and business understanding. Demonstrated end-to-end ownership, engaging with leaders to ensure a successful outcome. 

• Strong communication, coaching and influencing skills. Demonstrated ability and experience in effectively diagnosing short-term P&C needs, and offering fit for purpose solutions to address them.  

• Demonstrated negotiation skills and the ability to cope with time pressure in demanding situations. Demonstrated ability to influence with courageous authenticity and build trust with individuals at all levels within the organization.

• Demonstrated excellent situational assessment and objective evaluation skills, with an ability to comprehend and translate complex topics into manageable pieces.

• Demonstrated ability to leverage data, technology and insights to find root causes, troubleshoot and inform innovative and compliant solutions 

Further requirements 

• University degree or equivalent, HR preferred.

• 5+ years of related experiences in Recruiting, Sourcing, Compensation with a focus on Mobility (International and US Domestic), in multinational companies.

• Strong understanding of compensation/benefits practices.

• 3+ years people leadership experience strongly preferred.

• Proven experience handling projects involving different stakeholders and regions.

• Experience leading a geographically dispersed team preferred.

• Experiences with HR processes, functional expertise, and HR generalist know-how.

• Fluent in English required, additional languages a plus (French, Spanish, Portuguese)

• Strong customer orientation with proven experiences, service delivery management, HR process design or employee administration.

---

Información

Job Opening ID

1562

Tipo de rol

4. Profesional - Contribuidor Individual

85% de Inglés

Industria

Alimentos y bebidas

Experiencia laboral

Más de 3 años

Aplicar ahora

Our client, a Multinational company in the Chemical Industry, is looking for its Shared Services Center:

 

Operational Procurement Analyst 

 

Main Responsibilities

 

• Responsible of executing tasks in operational purchasing by using appropriate tools and processes.
• Responsible for purchase order processing, request for quotation, and claims management.
• Coordinate supplier selection, requirements, and pricing with the responsible lead buyer or category manager.
• Ensure that compliance standards are met.
• Manage the adjusted/completed SOP procurement process when required.
• Perform continuous improvement of the purchasing process and identification of potential process savings.

 

Knowledge and Experience:

 

• University Degree in Procurement/Purchasing, Supply Chain Management, Finance, Business Administration, or any related field.
• A minimum of 2-5 years of experience working with Procurement, Supply Chain, and/or technical positions. 
• English 85%
• First experiences in P2P process-related areas. 
• Familiar with Office 365.
• Knowledge in SAP S/4 ERP system or Ariba.

---

Información

Job Opening ID

1657

Tipo de rol

4. Profesional - Contribuidor Individual

85% de Inglés

Industria

Química

Experiencia laboral

Más de 3 años

Aplicar ahora

Our client, a Multinational company in the Chemical Industry, is looking for its Shared Services Center: 

  

         OPEX Specialist Change Managment

Main Responsibilities

 

•    Support and coordination of ssc access, IT development, testing, communication (internal and/or external), training, SOP documentation, process flow.  

•    Execute project status (reports/meetings) Proper transition to the operational team.  

•    Define a period of hyper-assistance after implementation of activities in SSC Costa Rica (monitoring), confirming success criteria, as well as sharing lessons learned and final closing meeting.  

•    Interact with internal and external BP to solve problems. 

•    Ensures compliance with processes, global standards and corporate policies with quality parameters. 

Knowledge Experience:  

 

•    College student in Accounting, Business or Finance.   

•    2 Years’ experience as Analyst in Financial enviorment.  

•    Experience in SAP and MS Office 

•    Knowledge of the relevant international accounting standards 

•    Knowledge of 6 sigma methodology, Green Belt Desired 

•    English 85%   

---

Información

Job Opening ID

1662

Tipo de rol

3. Supervisor o Team Lead

85% de Inglés

Industria

Manufactura General

Experiencia laboral

Más de 5 años

Aplicar ahora

Our client a Multinational Company from the manufacturing industry is searching for a:

Project Manager – Supply Chain

Position Objective 

 

Will coordinate and review operations, digital capabilities, and work with functional leaders to develop and

 execute projects improvements in supply chain business unit.

 

Main Responsibilities 

 

• Manage strategic initiatives that drive down cost, lead-time, and risk across of supply chain units.
• Coordinate the current and future state operational reviews of supply chain business units.
• Collaborate with functional leads to identify and execute continuous improvement projects related to supply chain areas.
• Collaboration with key stakeholders to plan and execute operational and tactical improvements.
• Establishes and follows up all supply chain continuous improvement projects.
• Prevents and resolves potential delays related to continuous improvement projects in supply chain units.
• Advises functional leaders on the execution and planning of improvement projects.
• Created organizational capability in problem solving to identify root causes of selective issues restricting or affecting the business using process improvement and problem-solving tools.
• Acts as a mentor to coach and develop staff in the mind-set of continuous improvement.
• Creating the appropriate basic Flow diagrams, Swim lane maps or full Value stream maps as appropriate.

 

 Knowledge and Experience: 

• Bachelor’s degree in Industrial engineer, Supply Chain or related filed.
• 5 years of experience in continuous improvement positions with supply chain business units
• Strong knowledge working with continuous improvement such as Kaizen.
• Previous experience using technologies such as VBA, power query, power automate, power BI, SQL.

 

---

Información

Job Opening ID

1571

Tipo de rol

1. Ejecutivo

85% de Inglés

Industria

Farmacéutica

Experiencia laboral

Más de 4 años

Aplicar ahora

 

Our client a Multinational Company from the Pharmaceutical Industry is searching for a:

 

      REWARD ANALYST COMPENSATION

 

 

Position Objective

 

The person will be responsible for providing essential services to the People Reward and Recognition chapter independently. Ability to, articulate all global reward processes and timelines. 

 

Main Responsibilities

 

 

• Collaborate with Reward Partners on understanding organizational structures and roles.
• Perform job evaluations and position description analysis.
• Submit data to benchmark provider and determine pay grades based on benchmark data.
• Conduct internal and external compensation analysis. 
• Introduction of innovative technologies and their further development.
• Conduct audits and analysis on current programs, policies and procedures to help develop recommendations on potential changes.

 

 

Knowledge and Experience:

 

• Bachelor’s Degree in related careers.
• At least 3 years of experience in similar positions.

• Mastery of analysis tools and HR systems.
• Prior experience in the compensation practice area.

• Advanced English.

 

 

 

 

 

 

---

Información

Job Opening ID

1540

Tipo de rol

4. Profesional - Contribuidor Individual

85% de Inglés

Industria

Farmacéutica

Experiencia laboral

Más de 10 años

Aplicar ahora

Our client a Multinational Company from the Pharmaceutical Industry is searching for a:

 

           REWARDS MOBILITY ANALYST

 

 

 

Position Objective

 

Be responsible for the delivery of mobility support services to transferees. Being a functional expert in all aspects of transfer management for the Americas Region. Collaborate with external vendors and internal stakeholders.

 

Main Responsibilities

 

• Managing transferees population and all related transfer operations during the lifecycle.
• Guidance and management of day-to-day operations with Relocation Service Provider.
• Key oversight of recolation and inmigration providers.
• Create estimates for assignees, managment of external providers and coordinate interanl interactions with stakeholders.
• Gathering & researching of assignee & assignment related data.
• Liaise data accuracy in the People and Culture and Mobility  systems (ServiceNow / Workday / Topia).
• Update transferee Record, Budget tables, Guidelines & Templates.
• Deliver system, process trainings and continuous knowledge update to team members.
• Proactively engage in relevant functions and stakeholders on complex issue resolutions.
• Drive and manage SOP and SWI documentation, and ensure them in the regular basis.
• Lead,support  and implementate  continuous improvement culture.
• Act proactively to address customer service issues.
• Execution of the day-to-day delivering on performance metrics and KPIs .
• Reaching high customer and vendor satisfaction through high quality delivery.
• Mentoring, upskilling of team members and defined Project initiatives.

 

 

Knowledge and Experience:

 

• Bachelor’s Degree in related careers.
• People with High School Diploma will be considered.
• At least 5 years of related experience in similar positions.
• Advanced English

 

 

 

 

 

 

 

---

Información

Job Opening ID

1644

Tipo de rol

4. Profesional - Contribuidor Individual

80% de Inglés

Industria

Tecnología

Experiencia laboral

Más de 6 años

Aplicar ahora

Our client, a company from the technology industry is searching for its:

 

Senior .Net Software Developer

 

Position Objective 

 

Responsible for designing and proposing architecture for complex pieces of software, also responsible for updating or implementing complex pieces of software according to already provided design and architecture, guarantying quality, and performance.

 

Main Responsibilities 

• Checks requirements, specifications and designs to assure the quality of products.
• Takes the specifications and converts it to code.
• Write effective, scalable code in .NET Core framework.
• Enforce the use of coding standards and best practices as SOLID Principles and design patterns
• Develop back-end components to improve responsiveness and overall performance
• Integrate user-facing elements into applications
• Review and validate operation-effective development approaches
• Implement security and data protection solutions
• Assess and prioritize feature requests
• Stays aware of technical risks that may affect the product.
• Software development and converting ideas, designs and requirements to concrete stable production builds.
• Understand and implement specific design patterns.
• Demonstrates self-sufficiency completing the daily tasks and working towards a common goal.
• Works with the Quality Engineers the fulfillment of the correspondent tests for the new features.
• Efficiently resolves the failures reported by external clients, Testing team or internal clients.
• Implements new features according to the stablished period and cost, and looks for high quality solutions. 

Knowledge and Experience: 

• Bachelor’s degree in Systems Engineering, Software Engineering or related filed.
• Advanced English proficiency (80%).
• 5 or more years of experience in related positions.
• Strong knowledge in technologies such as: .Net, ASP NET and ASP.NET MVC, MWC, C#, HTML5, Bootsrap, AnglarJS, TypeScript, JQuery and C++

---

Información

Job Opening ID

1649

Tipo de rol

4. Profesional - Contribuidor Individual

90% de Inglés

Industria

Centro de Servicios Compartidos

Experiencia laboral

Más de 50 años

Aplicar ahora

Our client a very successful Shared Service Center from the Pharmaceutical Industry is seeking for a 

SERVICE DELIVERY MANAGER 

(VOICE SERVICES)

The Service Delivery Manager has a global geographical scope and is accountable for mature, stable and well known technology services. The set of Services you offer delivers value to the consumer putting their needs in the center of your doing. To complete your Service you ensure that the processes, resources and KPIs are in place to meet service commitments.

This Service Delivery Manager will be key contributor in the North America Voice Services team, responsible for measuring and monitoring quality of service delivered by the Managed Service providers for the North America telephony infrastructure and services - one vendor responsible for the enterprise and campus telephony and second vendor responsible the contact center telephony.

Job Responsibilities

Engaging Stakeholders to listen and understand provisioning and capacity demands. 

Single point of accountability for decisions directly related to the service offering.

Accountable for the impact of the service globally across all divisions.

Ensures services are described and published in terms consumers can understand, easily find, and consume. Measuring its consumption in terms of UX.

Accountable for service quality, efficiency, effectiveness, and consumer satisfaction with the running of the service.      

Accountable for Service lifecycle and decommission of old infrastructure.

Ensures service runs in compliance with service metrics relevant to the consumer and implements methods to measure them. 

Ensure appropriate continuity plans are defined and in place for the service.

Accountable for delivery against the metrics.

Maintain vendor relationships to ensure external operation meets the agreed service metrics.

Reviews vendor relationships for external operation.  Managed the change to a new vendor as needed with supervision.

Ensures that incidents are handled to get the users up-and-running quickly, meeting their business objectives. Identifies and implements process improvements.

Ensure that changes are managed according to the appropriate process and quality.

Identifies operational requirements and problems and raises them to the product teams for prioritization in the backlog.      

Compare the service internally with peer services and expectations.

Drives efficiencies in operation of the service through process improvements and KPIs applied to operational teams (internal and external).

Handles escalations related to the operation of the services.

Actively reduces the number of escalations, major and P1 incidents and identifies operational improvements.

Job Requirements and Qualifications

5 – 7 Years of relevant work experience or 3 – 5 years with a bachelor’s degree.

Ensures efficient and effective delivery of operational plans.

Experience working with virtual teams.

International mindset with clear goal orientation.

Multicultural and international experience and scope.

Demonstrates customer, quality, cost, and delivery focus. 

Builds and maintains strong relationships.

High verbal and written communication skills.

Good organizational and time management skills.      

Experience with Agile delivery a plus.

Analytical, problem-solving, decision making and influencing skills.

---

Información

Job Opening ID

1611

Tipo de rol

4. Profesional - Contribuidor Individual

85% de Inglés

Industria

Alimentos y bebidas

Experiencia laboral

Más de 4 años

Aplicar ahora

              Our client, an important company in the agro-industrial sector is looking for its: 

Shipping Analyst

Objetive:

 

To develop administrative and operational functions oriented to the export of fresh and frozen products in order to accomplish the shipment schedule and the appropriate delivery of the merchandise at destination, look for immediate solutions in order to avoid disrupting the supply chain and to achieve customer satisfaction.

 

Responsibilities

 

• Plan the number of containers and shipments to be used for demand fulfillment.
• Guarantee the availability of space and ensure the shipment of products to the customer.
• Ensure the necessary conditions for the products conservation during the transfer to the destination.
• Comply with the budget and Allocation/Commercial plan.
• Comply with the Allocation plan and the procedures stipulated in the current export regulations.
• Comply with the weekly shipment program ensuring the parameters established by the GIS area and the procedures stipulated in the current export regulations.
• Manage relevant information for the area.

 

Knowledge and Experience: 

 

• Degree in International Trade, International Business Administration, Administration, or Industrial Engineering.
• 2 years of experience in distribution and international trade processes.
• 1 year of experience performing fruit distribution processes and trades.
• Experience with Incoterms 2010, UCP 600 - ISBP Rules, documents exportation, international collections, basic accounting, and customs knowledge.
• SAP knowldege.
• Advanced English is a must. 

---

Información

Job Opening ID

1613

Tipo de rol

4. Profesional - Contribuidor Individual

85% de Inglés

Industria

Alimentos y bebidas

Experiencia laboral

Más de 4 años

Aplicar ahora

              Our client, an important company in the agro-industrial sector is looking for its:

 

Shipping Documentation Analyst

Objective:

 

To develop the administrative and operational functions oriented to the exportation of fresh and frozen products in order to comply with the shipment program as well as the timely delivery of the merchandise at destination, seeking immediate solutions in order to avoid disrupting the supply chain and to achieve customer satisfaction.

 

Responsibilities

 

• Plan the number of containers and shipments to be used to meet the demand.
• Comply with the traceability of costs in the export process.
• Ensure the compliance of the shipment with the procedures stipulated in the current export regulations.
• Fulfill the correct export documents issuance to customers.
• Comply with the weekly shipment schedule ensuring the procedures stipulated in the current export regulations.
• Comply with the weekly shipment program ensuring the procedures stipulated in the current export regulations.
• Fulfill with the correct issuance of export documents for customers with the procedures stipulated in the current export regulations.

 

Knowledge and Experience:

 

• Bachelor’s Degree in International Trade, International Business Administration, Management, Industrial Engineering.
• 2 years of experience in distribution and international trade processes.
• 1 year of experience in fruit distribution and international trade processes.
• Knowledge of national and international legislation on exports and imports. Insurance policy regulations - exports. Maritime freight negotiation and logistic operation.
• Experience with Incoterms 2010, UCP 600 - ISBP Rules. Export documents. International collections. Basic accounting.
• SAP knowledge.
• Advanced English skills.

---

Información

Job Opening ID

1493

Tipo de rol

1. Ejecutivo

80% de Inglés

Industria

Tecnología

Experiencia laboral

Más de 4 años

Aplicar ahora

Our client, a progressive global transaction management company is searching for a:

 

Software Engineer

 

Position Objective 

 

Involved in the entire process related to the creation and design of new systems, starting from the initial planning, establishing parameters, design, writing, code, encryption, and testing.

 

Main Responsibilities:

• Perform: analysis, design, coding and testing for all software assignments.
• Write documentation on internal code, architecture, and design.
• Write Unit Tests (before writing the code)
• Code always using best practices and standards for ensuring technical excellence.
• Only deliver fully working software.
• Provide support on production issues.
• Close report of the project advance.
• Technical coaching.

 

Knowledge and Experience:

• 3+ years of web application development
• Experience building or working with complex applications.
• Familiarity with modern front-end build pipelines and tools
• 1+ year Unix/Linux environment experience
• Knowledge of the following programming languages and technologies Perl, JavaScript, Quasar, HTML, CSS, Docker, Helm, Kubernetes, Gitlab, Ruby and Ruby on Rails.
• Previous experience working with AWS Technologies such as: SNS, SQS, S3, RDS (Oracle 19c), Lambda.
• Experience with multiple modern JavaScript frameworks (Desirable)
• Oracle RDBMS and Oracle PL/SQL experience (Desirable)
• Experience working in an Agile environment (Desirable)

---

Información

Job Opening ID

1642

Tipo de rol

4. Profesional - Contribuidor Individual

80% de Inglés

Industria

Servicios

Experiencia laboral

Más de 3 años

Aplicar ahora

Software Support Analyst SAP EWM & MM

 

Your Responsibility

 

• Drive design, develop, implement, support, and document solutions in SAP Manufacturing domain.

• Contribute to the team by applying SAP technical skills, to design, deploy enhanced processes and

technical solutions in support of day-to-day business process.

• Coordinate with functional team and business to understand the requirement / problem and

provide effective solution.

• Work closely with the technical team and follow established practices for the delivery of solutions

meeting QCD (Quality, Cost & Delivery).

• Drive and fuel innovation within the team, Automate, build hacks, work on patents.

• Learn on the go and work on both new requests/projects as well as support production based on

priority.

• Drive sense of urgency to meet operational KPI’s towards MTTD & MTTR adhering towards SLA vs

Priority

• Ability to quickly understand the business impact and severity through deep process knowledge

• Demonstrate technical skills towards problem solving and providing quick fix. Mitigate impacts and

perform RCA to avoid reoccurrence of issues by providing a long-term solution to the problem

• Contribute towards continuous improvement with periodic knowledge sharing with the application

team.

• Deep Analyzing q-RFC issues & proposing Permanent Fix for Recurring Queues

• Application support, bug fixes, user training, key user management, batch job monitoring, interface

and idoc monitoring.

 

Your Qualifications

• BE or equivalent in Computer Science or a related field.
• Bilingual (English / Spanish)
• 2-5 years of strong experience in in MM / Warehouse Management (and EWM)
• Strong work experience primarily in SAP Production Planning along with SAP MM
• Been involved in at least 3 support & Implementation projects.
• Hands-on experience in handling large size SAP Retail/Manufacturing and Sales implementations for Fortune 100 clients
• Working experience in Production Support 
• Good hands-on expertise in cross module integration with SAP Finance, Production Planning, Quality Management, Sales & Distribution
• Knowledge on differences in the integration approach for EWM 9.4, EWM 9.5.
• Excellent in communication Skill
• Work on POC’s to take appropriate design decisions.
• Hands on Agile methodology
• Added advantage to have experience in ABAP development on custom interfaces,
• preparing Functional specifications, Test scripts, TUT & FUT and Integration testing. 

---

Información

Job Opening ID

1638

Tipo de rol

4. Profesional - Contribuidor Individual

80% de Inglés

Industria

Servicios

Experiencia laboral

Más de 8 años

Aplicar ahora

Software Support Analyst SAP Production Planning & MM

 

Your Responsibility

 

• Drive design, develop, implement, support, and document solutions in SAP Manufacturing domain.

• Contribute to the team by applying SAP technical skills, to design, deploy enhanced processes and

technical solutions in support of day-to-day business process.

• Coordinate with functional team and business to understand the requirement / problem and

provide effective solution.

• Work closely with the technical team and follow established practices for the delivery of solutions

meeting QCD (Quality, Cost & Delivery).

• Drive and fuel innovation within the team, Automate, build hacks, work on patents.

• Learn on the go and work on both new requests/projects as well as support production based on

priority.

• Drive sense of urgency to meet operational KPI’s towards MTTD & MTTR adhering towards SLA vs

Priority

• Ability to quickly understand the business impact and severity through deep process knowledge

• Demonstrate technical skills towards problem solving and providing quick fix. Mitigate impacts and

perform RCA to avoid reoccurrence of issues by providing a long-term solution to the problem

• Contribute towards continuous improvement with periodic knowledge sharing with the application

team.

• Deep Analyzing q-RFC issues & proposing Permanent Fix for Recurring Queues

• Application support, bug fixes, user training, key user management, batch job monitoring, interface

and idoc monitoring.

 

Your Qualifications

• BE or equivalent in Computer Science or a related field.
• Bilingual (English / Spanish)
• 5-8 years of strong experience in MM / Production Planning
• Strong work experience primarily in SAP Production Planning along with SAP MM
• Been involved in at least 3 support & Implementation projects.
• Hands-on experience in handling large size SAP Retail/Manufacturing and Sales implementations for Fortune 100 clients
• Working experience in Production Support 
• Good hands-on expertise in cross module integration with SAP Finance, Production Planning, Quality Management, Sales & Distribution
• Excellent in communication Skill
• Work on POC’s to take appropriate design decisions.
• Hands on Agile methodology
• Added advantage to have experience in ABAP development on custom interfaces,
• preparing Functional specifications, Test scripts, TUT & FUT and Integration testing. 

---

Información

Job Opening ID

931

Tipo de rol

4. Profesional - Contribuidor Individual

90% de Inglés

Industria

Centro de Servicios Compartidos

Experiencia laboral

Más de 15 años

Aplicar ahora

Our client Stryker, a multinational Medical Devices company is searching for its Shared Service Center startup:

 

Lead Inventory Financial Accounting Analyst

 

About the Company:

 

Stryker, one of the world’s leading medical technology companies, that together with its customers, is driven to make healthcare better.  Stryker offers innovative products and services in Orthopedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes.

 

Position Objective

The Lead Financial Analyst will focus on implementing processes around Inventory and Lease accounting and will have the opportunity to assist in a variety of projects and complex accounting topics.

The ideal candidate for this role will have a background in technical accounting/GAAP, coupled with the ability and desire to apply the concepts to “hands-on,” operational processes. 

 

 

Main Responsibilities

·  Assist in all financial related matters related to establishing and scaling the Inventory COE

·       Support SAP system configuration, testing, and wave deployments on behalf of the Inventory COE

·         Assist in scoping and implementation of required reporting from SAP BW

·    Support integration projects for business transfers into the COE – includes workstream meetings, systems and inventory cutovers, standard cost updates, inventory adjustments, etc.

·   Prepare process documentation and assist the leadership team to migrate inventory processes into the new COE.

·      As requested, perform ad-hoc analysis and perform special projects for Senior Leadership

·         Perform financial review of all CER and DAR requests

·    Prepare month-end journal entries and formulate required accruals in accordance with GAAP

·    Maintain balance sheet accounts associated with the Inventory COE to include gross and net accounts and complete balance sheet reconciliations in accordance Stryker policies

·    Lead and manage the annual budgeting process and monthly financial projection process for Inventory and Reserves.

·    Ensure all Company policies are adhered to within the COE. Responsible for complying with Sarbanes-Oxley and all other applicable financial laws and regulations, company policies and implement corrective actions

·      Partner with local supply planning team to drive accurate FG supply forecasts and collaborate on inventory reduction programs

·    Calculate, reconcile, and analyze Inventory and Inventory reserves for period close

·      Support business on implementation and monitoring of Internal Controls and other Compliance requirements.

·    Ensure all Inventory reports generated by SAP are accurate, complete, and reconcile to the General Ledger.

·    Responsible for the setting of standard costs for all products in the COE as prescribed by the standard cost policy

·        Implement and validate product cost updates and financial statement impact.

·        Coordinate and manage Budget and Forecast input, validation, and review

 

 

Knowledge and Experience:

·         Bachelor’s Degree in Accounting.

·         Experience researching and applying GAAP

·         4+ years experience in Audit, Accounting, or Finance (must have)

·         Proficiency with Excel

·         Proficiency with SAP S4 Hana and SAP BW

·         Ability to interpret and analyze data accurately and efficiently

·         Fluent spoken and written English and Spanish.

---

Información

Job Opening ID

1663

Tipo de rol

4. Profesional - Contribuidor Individual

85% de Inglés

Industria

Manufactura General

Experiencia laboral

Más de 3 años

Aplicar ahora

Our client a Multinational Company from the manufacturing industry is searching for a:

Supply Chain Analyst

Position Objective 

 

Will work with functional supply chain leads to identify appropriate solutions; will support and implement IT

 solutions related with supply chain business units.

 

Main Responsibilities 

• Review current – state capabilities and opportunities with Supply Chain leaders
• Helping leaders and employees drive improvements in the performance of supply chain business units.
• Conduct feasibility analyses to help prioritize projects.
• Driven to execute and complete selected improvement projects to achieve goals in a timely manner.
• Assists in reducing costs and improving inefficiencies in supply chain processes.
• Provide analysis on critical business metrics for use in Business Reviews and operational improvements.
• Work with IT project managers and business analysts on scope review and overall continuous improvement projects.
• Prepare projects plans and updates for in-flight initiatives.

 

 Knowledge and Experience: 

• Bachelor’s degree in careers such as Industrial Engineering, Supply Chain or related filed.
• 2 years of experience working in continuous improvement (highly desirable with supply chain areas).
• Previous experience working with technologies such as VBA, power query, power BI, power automate.
• Strong knowledge in continuous improvement methodologies such as Kaizen or related.
• Experience developing code that supports activities in ERP / writing reports.

---

Información

Job Opening ID

1432

Tipo de rol

2. Gerencial

90% de Inglés

Industria

Servicios

Experiencia laboral

Más de 5 años

Aplicar ahora

Our client, a Multinational Company is searching for a:

Talent Acquisition Manager

Position Objective

Provide strategic solutions and create appropriate programs to meet current and future hiring demands that allow current business to continue, also will be responsible for the implementation of company policies and relevant labor laws.

 

Main Responsibilities

• Identify alliance opportunities with different institutions that will help generate a number of applicants and generate win-win partnerships.
• Identify strategies in sourcing initiatives related to language and technical proficiency, to ensure a steady pool of candidates to meet the rapid recruitment ramp-ups and backfill requirements.
• To define the Annual Strategic Plan as a basement to develop annual plans by the department to maximize benefits and minimize waste.
• Heads the sourcing committee to ensure it is steered in the right direction. Implement the decisions made by the committee.
• Conducts market analysis to identify market trends related to recruitment that will serve as a basis in making a sound business decision.
• Works with the Communication team and has them participate in recruitment activities.
• Scouts for seminars where recruitment personnel can participate.
• Coordinates with Executive Marketing & Communications in the conceptualization and design of marketing materials to be used for recruitment activities and initiatives.
• Provides guidance, training, coaching and mentoring to the recruitment unit.
• Ensures compliance with company policies, labor laws, Sarbanes Oxley requirements, and other relevant policies/laws.
• Identify solutions to address the day to day issues.
• Track the success of the project implemented.
• Design, review and maintain expenditure within the budgetary guidelines.
• Evaluate and review HR tools, processes and policies to ensure high-end deliverable to Operations in a constantly changing environment.
• Conduct refresher orientations for various policies/processes/tools, training for improved recruitment strategies as and when needed.
• Ensure full understanding of internal clients by participating in regular one on one session and provide customized support.  
• Ensure KPI’s are communicated and achieve KPI effectively through managing and leading the team.
• Supervise and review all the functions created and managed by the Filing Department, sourcing department and Recruiting department.
• Responsible to control and approve the invoices of referring a friend and headhunters.
• To document every process realized and update it into a SharePoint tool
• To approve and provide the respective bonus achieve in the team.
• To perform any other tasks, duties or services requested by his/her immediate superior

 Knowledge and Experience

• 5-year experience in call center industry as equivalent.
• At least 3 years of experience as Talent Acquisition Manager
• Experience in Data management, Strategic alignment, Indicators management, Financial Business and Labor Legislation.
• Bachelor’s degree in business administration, Human Resources or related field.
• Knowledge in Organizational assessment tools, development plans, and strategies, performance management methods and career planning.
• Budget management experience
• Advanced MS Office.
• Good written and verbal communication skills in English

---

Información

Job Opening ID

1647

Tipo de rol

4. Profesional - Contribuidor Individual

85% de Inglés

Industria

Otros

Experiencia laboral

Más de 6 años

Aplicar ahora

Our client, a Multinational Company from Medical Devices is searching for your: 

 

 

Talent Acquisition Trainer and Process Specialist

 

 

Position Objective

 

The person will be partnering with regional TA leader and team members to develop, define and deliver regional and global TA process, programs, services, and solutions while driving operational excellence and compliance, delivering training and process analysis, identifying areas for improvement to best meet the needs of candidates, hiring managers, and the TA team.

 

  Main Responsibilities

 

- Partner to engage with region specific priorities and opportunities.

- Solve organizational problems through operational solutions.

- Support regional recruiters on challenges, process questions, or system queries.

- Develop and implement global, scalable TA processes and programs incorporating change management activities to ensure successful adoption. 

- Become Workday systems expert and support global and regional enhancements and system improvements.

- Continuously improve TA tools, templates and training.

- Contribute to defining strategy, execution and continuous improvement for a global program.

- Support vendor management strategy, manage regional setup and contract management

- Create and deliver ongoing knowledge-based and capability building training and development for talent acquisition members.

- Partner on delivery model for employee, Hiring Manager or HR trainings relevant to TA. 

- Provide training and direction as needed to bring new business up to speed.

- Facilitate communication and change management of operational projects for regional team.

- Lead process improvement efforts regionally.

- Identify opportunities in the talent acquisition processes and tools to simplify the talent  acquisition. 

- Drive compliance with local government regulations and data integrity of ATS system. 

- Accelerate onboarding and capability building.

- Create and maintain TA tools and resources.

- Manage regional site and document governance.

- Provide mentorship and resource support for local team members for process, program and system support. 

 

Knowledge and Experience

 

- Bachelor’s Degree in related careers. 

- At least 5 years of experience in similar positions. 

- Previous experience in multinational companies. 

- Experience in Talent Acquisition. 

- Experience with an ATS (preferably Workday). 

- Advanced English.

- Portuguese is a plus. 

 

---

Información

Job Opening ID

1556

Tipo de rol

4. Profesional - Contribuidor Individual

85% de Inglés

Industria

Farmacéutica

Experiencia laboral

Más de 3 años

Aplicar ahora

Our client a Multinational Company from the Pharmaceutical Industry is searching for a:

 

         TALENT SOURCING PARTNER

 

Position Objective

 

 

The person most acts globally and regionally supporting requests. Will be involved in strategic talent initiatives, provide support for initial talent mapping and identification of both internal and external talents. 

 

Main Responsibilities

 

• Source and identify talents for strategic pipeline and active requisitions using various sourcing techniques. 
• Research from all channels to put together a diverse market and talent mapping list, with the guidance and coach from the Strategic Pipeline and Recruiting. 
• Conduct outreach to candidates to engage interest and align further discussions. 
• Contribute to the development of recruiting and pipelining process improvements and projects as needed. 
• Expert in internet searching and creative sourcing techniques with continued interest in learning the latest search methodologies.
• Delivering results and being highly customer oriented. 

 

 

Knowledge and Experience:

 

• Bachelor's degree in HR, psychologies, administration, or careers to end.
• At least 2 years in similar positions.
• Previous experience in multinational companies. 
• Familiarity sourcing tools (Boolean, LinkedIn, PhenomPeople, Workday)
• Advanced English.
• Additional Languages (plus). 

 

 

 

---

Información

Job Opening ID

1616

Tipo de rol

4. Profesional - Contribuidor Individual

85% de Inglés

Industria

Centro de Servicios Compartidos

Experiencia laboral

Más de 3 años

Aplicar ahora

Our client, a multinational company from the pharma industry is searching for a:

Travel & Expense Compliance Analyst (Temporary)

Position Objective 

 

Audits expense reports submitted for reimbursement with excellent quality.

 

 

Main Responsibilities 

 

• Audits expense reports submitted for reimbursement with excellent quality.
• Communicates with supported affiliate employees in a professional manner when corrections or clarification is required on expense report submissions.
• Ensure Travel and Expense Policy is up to date and being enforced in the Concur systems.
• Ensures best practices are shared across team members.
• Ensure all business activities comply with Travel & Expense Policies, FGAR, relevant Standard Operating Procedures (SOPs) and Desktop Manuals, local guidelines.
• Ensure SLA audit and compliance principles between RSS Operations Americas and affiliates are met.
• Communicate and collaborate proactively with various business partners and management to resolve issues or alert of T&E or Healthcare Professionals compliance discrepancies. Perform analysis and provide potential resolution alternatives.

 

 

Knowledge and Experience: 

 

• Bachelor’s degree in Finance, Accounting or Business Administration or related filed. 
• Advanced English proficiency (85%)
• 2+ years’ experience in an operational T&E or audit role.
• Previous experience in working with ERP's such as SAP (highly desirable).

---

Información

Job Opening ID

1615

Tipo de rol

1. Ejecutivo

85% de Portugués

75% de Inglés

Industria

Farmacéutica

Experiencia laboral

Más de 4 años

Aplicar ahora

Our client, a multinational company from the pharmaceutical industry is searching for its Shared Service Center its:

 

      Trilingual Accounts Receivable Accountant

 

Position Objective 

 

You will be responsible of execute accounts receivable operational activities for the Americas Shared                           Services Center in Costa Rica.

 

 

Main Responsibilities 

 

• Coordinate and perform complete, stringent, and timely financial tasks.
• Posting and reconciling of AR transactions.
• Execute cash application
• Clearing of AR and bank suspense accounts.
• Perform customer direct debit payments.
• Maintenance of customer credit masterdata. 
• Handling incoming calls and emails in a timely manner.
• Proactively seek opportunities to allow more effective cooperation between teams/ team members regardless of country/functional assignments.
• Execute the day-to-day activities according to the agreed service level and in compliance with the SOPs of the respective business sub-process

 

 

 Knowledge and Experience:                               

 

• Bachelor’s degree in accounting, finance, or equivalent business experience. (Must)
• At least 3 years of experience in related positions.
• A solid understanding of accounting processes.
• Knowledge of applications and data bases such as Excel, PowerPoint, Word, G-Suite.
• Advance Portuguese
• Intermediate English.

---

Información

Job Opening ID

1502

Tipo de rol

4. Profesional - Contribuidor Individual

85% de Inglés

85% de Portugués

Industria

Alimentos y bebidas

Experiencia laboral

Más de 3 años

Aplicar ahora

Our client a Multinational Company from the Pharmaceutical Industry is searching for a:

 

         TRILINGUAL EARLY IN CAREER SPECIALIST 

           (PORTUGUESE)

 

Position Objective

 

 

The person actively contributes to the company's success by positioning the company as the employer of choice for the early in career demographic. Also be responsible for ensuring the programming is implemented and executed in accordance with the direction by the EiC Partner and Early in Career strategy.

 

Main Responsibilities

 

• Create/provide comparative analysis on early talent data and show trends.
• Support Benchmarking activities on trends and developments in industry.
• Create, support and execute onboarding activities for associates within specific programs.  
• Assist with design, curation, and implementation of program activities within the EiC programs.
• Collaborate to develop and post, market, and recruit early in career talent on career website/social networks and other channels.
• Serves as the contact person for all EiC requests coming in via the intake portal in the respective region.
• Support the implementation of EiC activities.
• Understanding of customers and their respective business areas to support the translation of their needs into EiC activities.
• Ensure training requirements for all EiC program associates.
• Expert in supporting activities to attract early talents for the company in close coordination and cooperation with Talent Marketing. 
• Works with the EiC partner and universities to develop and coordinate strategic approaches to engage the right talent. 
• Assists with the management of university recruitment teams to support key initiatives and events.
• Responsible for ensuring university recruitment teams are set up for successful events and provides support as needed. 

 

Knowledge and Experience:

• Bachelor's degree in HR, psychologies, administration, or careers to end.
• At least 2 years in similar positions.
• Previous experience in multinational companies. 
• Knowledge of Workday (plus). 
• Advanced English.
• Advanced Portuguese. 

---

Información

Job Opening ID

1430

Tipo de rol

4. Profesional - Contribuidor Individual

90% de Inglés

90% de Portugués

Industria

Farmacéutica

Experiencia laboral

Más de 6 años

Aplicar ahora

Our client a Multinational Company from the Pharmaceutical Industry is searching for a:

Senior Talent Partner

Main Responsibilities:

 

• Responsible for the recruitment process and strategies within the assigned applications and organization, including the development of complex recruitment strategies.
• Recruits and supports open applications by sourcing talent, reviewing resumes/applications, selecting candidates, processing offers, and other recruiting activities as needed at Workday.
• Manages managers' and hiring candidates' expectations, identifies and resolves problems.
• Coach managers providing feedback to candidates, developing offers, determining competencies, coordinating, and training the interview team.
• Conducts interviews using techniques for in-depth behavioral and skills assessment.
• Contributes to the improvement and project development of staffing processes as needed.
• Ensures that recruitment solutions are consistent with Corporate Talent Acquisition objectives.
• Demonstrates understanding and compliance of the internal processes.
• .Provides timely feedback to clients regarding personnel and metrics as needed.
• .Uses, updates, and maintains the applicant and CRM tracking system.
• Assists in the education of hiring managers, business leaders and candidates in the relocation/immigration processes.
• .Associates with the client group regarding internal talent management, including succession planning, talent review and internal candidate movement as needed.
• Proactively manages the escalation process related to all application activity (internal versus external challenges).
• Attend job fairs, conferences, and networking events when necessary. 

Knowledge and Experience:

• Bachelor’s degree in Human Resources, Business, Life Science, or similar work experience is required.
• 5+ years of recruiting experience in a corporate/Shared Services environment
• Demonstrates full life cycle recruiting experience across multiple functions
• Recruiting experience for different regions.
• Experience with ATS systems (Workday) is a plus.
• English and Portuguese proficiency  is required./ French is a plus.

---

Información

Job Opening ID

1614

Tipo de rol

4. Profesional - Contribuidor Individual

85% de Portugués

85% de Inglés

Industria

Farmacéutica

Experiencia laboral

Más de 3 años

Aplicar ahora

Our client, an important multinational company in the pharmaceutical area is looking for its:

Trilingual Service Desk Senior Agent

(Portuguese/ English)

Objective:

Responsible for providing technical support to the company’s final users at the software and hardware level.

Responsibilities: 

• Provide first-level technical support for software and hardware through multiple channels. (Phone, email, chat, self-service portal, among others).
• Manage and track tickets lifecycle and customer requests.
• Guide users on how to use the company's tools and services. 
• Develop SOPs that allow a more agile and efficient customer service.
• Escalate the incidents that put at risk the work operations.
• Participate in continuous improvement projects of the organization that allow a more agile and efficient customer service.
• Conduct training for new team members. 
• Provide daily support to team members. 

Knowledge and experience:

• High school diploma.
• 3 years of experience working in a technical customer support environment.
• Intermediate-advanced English Level. (85%)

• Intermediate-advanced Portuguese Level. (85%)
• Knowledge in tools such as Google Suite, Microsoft Office, SAP, document management tools, conferencing tools, MAC applications, and others.