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Información

Job Opening ID

738

Tipo de rol

1. Ejecutivo

85% de Inglés

Industria

Farmacéutica

Experiencia laboral

Más de 25 años

Aplicar ahora

 

 

Our client Roche, a multinational Pharmaceutical Industry is searching for it’s IT Service Center:

 

Senior Security Analyst-Identity & Access Management

 

 

 

Main Responsibilities:

 

·         Act as Subject Matter Expert (SME) for several services/processes (e.g. Genentech OnBoardings, Name Changes, Terminations, User Moves, etc.).

·         Continuously review and improve the related services/processes.

·         Analyzes and troubleshoot incidents (2nd level) related to the service.

·         Execute tasks related to Identity Management Operations.

·         Communicates with customer, requestor and/or IT partners.

·         Defines working processes and standards for the execution of daily duties and job function.

·         Creates and updates process documents and instructions.

·         Organize and conduct training for team members for the related services/processes.

·         Co-ordinate the work of the Managed Service Provider including dispatching of work, training of processes, ensure adherence to process.

 

         Knowledge and Experience:

 

·        5-8 years’ experience with proven track record of working in a major, global organization preferably in a regulated industry

·        Completes tasks and assignments with a strong customer focus and a highly responsive service delivery and support ethic

·        Experience in developing, improving, supporting and executing complex identity and access management processes

·        Experience in providing solutions aligned with standards, security, validation, capacity, high availability and identifying associated risks

·        Bachelor’s degree in computer science, engineering or business field, or equivalent experience

·        ITIL Service Management certification (Foundation required, Practitioner and experience strongly preferred)

 

 

 

 

Consultant in Charge: Ernesto Gil, Melany Rivera, Carolina Morales.

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Información

Job Opening ID

609

Tipo de rol

4. Profesional - Contribuidor Individual

100% de Inglés

Industria

Alimentos y bebidas

Experiencia laboral

Más de 10 años

Aplicar ahora

Our client a Multinational Company from the Shared Service Center industry is searching for a:

 

 Business Systems Analyst – Oracle Specialist

 

Main Responsibilities

 

·         Implement projects from initiation to implementation phase including gathering requirements, writing functional design documents, communicating requirements to technical team members, writing test scripts, implementing, and training end users and IT support staff

·         Work on all areas of E-Business suite including Bills of Material, Work-in-Process, Inventory, Planning and Scheduling, Procurement and Supply Chain

·         Work on or support key processes and elements including work in process, manufacturing execution, bills of material, routers, planning and scheduling, inventory replenishment, serial-level transactions, purchase order processes, requisition/PO approval process, internal order/sales order process, receiving processes against POs/internal orders/inter-org shipments, outside processing, integration with outsourced warehouses, consigned inventory, etc.

·         Guide team in developing reports, customizations, interfaces and extensions for Oracle applications

·         Act as a liaison between business users and technical team members

·         Identify process improvements and work with business partners effectively to implement change

·         Support and enhance Oracle Applications interfaces integrated with non-Oracle systems including MES

·         Create functional requirements and technical design

·         Drive test planning and execution

 ·         Assist end users with day to day applications troubleshooting and end user questions

·         Participate in 24/7 department on-call program

·         Work on special assignments as they arise

 

Knowledge and Experience:

 

 

·         Bachelor’s degree from an accredited college or university in Computer Science, Information Systems, or related equivalent IT field preferred

·         Experience in Oracle E-Business R12 required

·         Experience in MES systems preferred

·         Experience with Oracle Quality Module preferred

·         7+ years’ of experience working with Oracle Manufacturing applications as a Business Analyst and/or Business Systems Analyst

·         Knowledge/experience with using Oracle Application Tables, SQL, PL/SQL preferred

·         Experience supporting Oracle E-Business applications

·         Bi-lingual in English and Spanish required

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Información

Job Opening ID

753

Tipo de rol

1. Ejecutivo

85% de Inglés

Industria

Farmacéutica

Experiencia laboral

Más de 30 años

Aplicar ahora

 

 

Our client Roche a world leader in the Pharmaceutical industry is searching for an:

 IT Principal Project Manager

Position Objective:

 

This position will be responsible for managing application and  infrastructure projects and/or programs. He/She  is expected to effectively manage and enforce project and process adherence, specifically the Group Informatics Project Management Methodology (PMM). Also responsible for managing project/program  resources, project/program  budgets &  financial  forecasts, scope

control, risks and other issues for  any program assigned.

Main responsibilities:

·         Accountable for the successful implementation of technical solutions through effective planning and execution throughout all phases of our project management methodology (PMM).

·         Managing assigned resources, effectively tracking budgets and financial forecasts, creating and tracking detailed project plans, effectively leading and facilitating project meetings and proactively controlling project scope, risks and issues.

·         Providing timely status reports to all stakeholders on active projects and escalating issues to the appropriate management level.  

·         Managing the enterprise IT portfolio of projects across global locations and time zones.

·         The fulfillment of all the requirements of the responsible quality organization and standards established by the portfolio management office.

 

 

 

Knowledge and experience:

?      12+ years of experience as a successful Information Technology Project Manager using structured project management processes.

?      Deep understanding of various System Development Life Cycles (Waterfall, Agile, Scrum,  Kanban, Iterative, Spiral, Safe, etc.).

?      Solid understanding of technology infrastructures.

?      Working and delivering projects in a scientific environment and/or pharmaceutical business areas.

?      Planning and tracking project schedules with clearly-defined critical paths.

?      PMP, Prince2 (or equivalent) certification required.

?      Relevant Bachelor's degree in CS, MIS, Life Sciences, Business; or equivalent experience.

Consultor a cargo: Ernesto Gil

E-mail: ernesto.gil@TALENT-LATAM.COM 

 

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Información

Job Opening ID

684

Tipo de rol

2. Gerencial

80% de Inglés

Industria

Farmacéutica

Experiencia laboral

Más de 2 años

Aplicar ahora

Our client Eurofins Scientific the world leader in Food and Pharmaceutical products testing is searching for an:

 IT Project Manager Officer / IT Transition

Position Objective:

 

Under the guidance of the IT Transition Program Manager you will work on high-impact Transition programs and will play a key role in international programs that interface with internal teams as well as external parties.

Main responsibilities:

         · Maintain and monitor the IT Transition delivery roadmap.

· Support IT Transition management with project planning, project control, resource allocation and communications.

         · Proactively identify and manage project delivery risks, issues and actions.

         · Developing project standards and processes

         · Guide multiple cross organizational teams to deliver products.

         · Deliver hands-on support to program- and project managers.

Prepare decision-making material for IT Transition management.

 

Knowledge and experience:

·         Master’s degree in IT or Business Management.

·         At least 2 years of experience as a Project Manager, Project  Coordinator of PMO officer of complex IT projects, preferably in an international organization.

·         Excellent written and interpersonal communication skills with both technical and non-technical audiences in English. Additional language skills in French, Dutch or German are a plus, but not a must.

·         High proficiency with Microsoft office tools

·         High proficiency with Microsoft Project and/or other project management tools.

·         Basic understanding of IT Quality Management Systems and/or Agile Frameworks.

·         Knowledge of PPM and/or P3O.

·         Willingness to travel.

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Información

Job Opening ID

531

Tipo de rol

4. Profesional - Contribuidor Individual

80% de Inglés

Industria

Construcción

Experiencia laboral

Más de 25 años

Aplicar ahora

Structural Engineer Designer

Objective

This position is expected to perform structural design of metal building  components utilizing company engineering and product standards in conjunction with engineering procedures and compliance requirements, this, to produce structural engineering designs of moderate to significant complexity under minimal to no supervision.

.

Description

·       Prepare basic sketches and perform basic engineering calculations for project assignments.

·       Apply methodologies for the reduction of manufacturing cost, increased ease of erection and customer value.

·       Design metal building components and systems which are structurally sound, comprehensive, cost effective and timely which meet all requirements for building codes, material specifications and company procedures, while minimizing drafting, manufacturing and erection efforts to produce the design. 

 

Requirements 

·       Civil engineer University Licentiate degree. Masters a plus.  

·       At least 5 years of experience as a structural designer.

·       Excellent computer skills in AutoCAD, Excel and MS Word.

·       STADD, RISA, MATHCAD software experience preferred.

·       Working knowledge of structural design codes (AISC, ASCE, IBC, etc.) preferred.

·       85% English Proficiency required.

·       Hold Drafting experience as a drafter and managing drafting teams.

·       Willing to learn to utilize company proprietary and industry design software.

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Información

Job Opening ID

700

Tipo de rol

1. Ejecutivo

85% de Inglés

Industria

Centro de Servicios Compartidos

Experiencia laboral

Más de 40 años

Aplicar ahora

Our client Stryker, a multinational Medical Devices company is searching for its Shared Service Center startup:

 

 Period end Adjustment, Associate Manager

 

About the Company

Stryker, one of the world’s leading medical technology companies, that together with its customers, is driven to make healthcare better.  Stryker offers innovative products and services in Orthopedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes.

 

Position Objective

The Period End Adjustment Team Lead will be supervising and leading Period End Adjustment team in Stryker’s newly created Costa Rica Shared Service Center. This position will work with the Migration Team on the transition of Period end close activities from the Americas region to Costa Rica. Lead, manage, and develop the Period End Adjustment team within the broader Close team. Maintain an effective system of internal controls and to ensure compliance with Stryker policies and procedures and any applicable laws and regulations.

 

Main Responsibilities

·         Lead and develop a team who assures the highest levels of customer satisfaction by meeting or exceeding customer expectations with closings/e-closings that occur in a timely and effective fashion for the Americas

·         Play a key role in the work migration activities from other Stryker locations, including knowledge transfer and documentation activities

·         Collaborate with other Share Service teams to deliver quality results

·         Review and approval manual journal entries

·         Adhere to month end closing calendar and promote standardization and improvement over the time.

·         Support to produce timely periodical reporting package.

 

 

·         Collaborate to streamline account reconciliation cycle and support approval process when needed.

·         Monitor subledger close and any other consolidation activities.

·         Develop, measure and distribute result and efficiency drive metrics / KPI’s.

·         Develops and maintains productive team-oriented staff and manages relationships with internal Stryker customers.

·         Comply with Corporate accounting policies, US and local GAAP.

·         Performs other related work as assigned by management.

 

Knowledge and Experience:

·         Bachelor’s Degree in Accounting, Business or related field.

·         MS Office Suite.

·         Fluent spoken and written English. Any other language is a plus.

·         Oracle and SAP systems knowledge is a big plus.

·         5-7 years of relevant working experience in a finance function in matrixed international company (preferably American or Multinational company) with complex reporting practices and with exposure to various reporting systems

·         Experience of working in a shared service center across a global /large organization will be an added advantage

·         CPA or other accounting certification required

 

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Información

Job Opening ID

689

Tipo de rol

2. Gerencial

85% de Inglés

Industria

Centro de Servicios Compartidos

Experiencia laboral

Más de 7 años

Aplicar ahora

Our client Stryker, a multinational Medical Devices company is searching for it's Shared Service Center startup:

 

 Record to Report Senior Manager

 

 

     About the Company

 

Stryker, one of the world’s leading medical technology companies, that together with

its customers, is driven to make healthcare better.  Stryker offers innovative products

and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that

help improve patient and hospital outcomes.

 

Contribute to and implement the R2R transformation strategy. Lead, manage and develop

the R2R team of finance professionals, in maintaining accurate and reliable accounting for

the America entities. Maintain an effective system of internal controls and to ensure

compliance with Stryker policies and procedures and any applicable laws and regulations.

     Main Responsibilities

 

·Lead and develop the R2R team.

·Establish annual goals and objectives across the teams, monitor and advise on the progress, and enhance the professional development of staff to support the delivery of the Shared Service Center goals and objectives.

·Drive culture of standardization, process excellence and continuous process improvement across the R2R teams.

·Ensure that all Monthly/ quarterly/yearly financial statements of all entities that are a part of the Shared Service Center are:

•  Timely & Accurate
  
• Appropriately supported by the adequate documentation
  
• All reconciliations for all balance sheet accounts are prepared on a regular basis in the standard format and reconciling items are cleared promptly
• Subsidiary ledgers are appropriately maintained and reconciled
• Disclosed in the correct accounts
• Comply with Corporate accounting policies, US and local generally accepted accounting principles
• Provide expert advice on the interruption of new accounting and related regulations and implement as appropriate

·Ensures all core processes are documented with risk and control points clearly identified.

·Ensures proper segregation of duties and delegated authorities are maintained and monitored.

·Ensures an efficient and effective system of internal controls to maintain compliance with SOX 404, anti-corruption / anti-bribery laws and regulation.

·All Shared Services’ deliverables are provided to the countries to support them completing the local statutory accounts and tax returns by the Corporate deadline.

     Knowledge and Experience:

·Minimum of 10+ years’ experience with 5+ years managerial skills in a finance function in a matrix international company (preferably American or Multinational company)

·Fluency in English and Spanish required

·Project management and business reengineering initiatives experience.

·ERP technology experience an advantage, including ERP implementations.

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Información

Job Opening ID

580

Tipo de rol

4. Profesional - Contribuidor Individual

85% de Inglés

Industria

Centro de Servicios Compartidos

Experiencia laboral

Más de 3 años

Aplicar ahora

      Main Responsibilities

·        Process invoices accurately and efficiently throughout the month utilizing different 

        ERP’s as Mainframe, Oracle or SAP.

·        Must verify all invoices for proper approval and valid GL numbers

·       Research and resolve supplier disputes and issues.  Resolution to include root 

       cause analysis and proactive steps to mitigate future issues.

·       Comply with all internal control procedures to ensure accurate financial records.

·       Adhere to contractual payment terms to ensure smooth operation of the business 

       while maximizing cash flow.

·      Other duties as assigned.

     Knowledge and Experience:

·         Associates degree in accounting, business or related field strongly preferred

·         Minimum of 2 years specific accounts payable experience in fast paced environment.

·         Experienced with SAP, Oracle, JD Edwards Financial Software a plus

·         Advanced English (85%)

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Información

Job Opening ID

574

Tipo de rol

3. Supervisor o Team Lead

85% de Inglés

Industria

Centro de Servicios Compartidos

Experiencia laboral

Más de 2 años

Aplicar ahora

Our client a Multinational Company is searching for:

            Accounts Receivable Team Lead

     Main responsabilities

·        Supervise daily operations for credit, collections and cash applications,

       and ensure all procedures are being followed.

·        Evaluate and approve billing adjustments, special applications and write offs,

       and provide guidance in this area.

·        Review and assist with reconciliations of customer accounts.

·        Analyze collection reports and assist with collection matters and dispute resolution.

·        Research and address complex customer issues and ensure issues are resolved fully

       and in a timely manner.

·        Assist management with analyzing accounts receivable reports.

·        Determine appropriate staffing needs and assist with hiring to these needs.

·        Perform other duties as assigned.

·        Disputes resolution

·        Management of complex accounts

 

Knowledge and Experience:

·         Bachelor’s Degree required, preferably in Accounting or Business.

        If degree is not in Accounting or Business, equivalent accounting experience required.

·         2+ years' experience as lead

·         Proficient in Microsoft Office with strong Excel skills.

·         SAP/Oracle/Collection System experience preferred

·         Strong oral and written communication skills with attention to detail

·        Advanced English (85%)

 

 

Consultant in Charge: María González

 

 

 

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Información

Job Opening ID

663

Tipo de rol

1. Ejecutivo

90% de Inglés

Industria

Construcción

Experiencia laboral

Más de 5 años

Aplicar ahora

Our client, a Multinational Company, is looking for an:

 

 Administrative Assistant

 

Main Responsibilities

 

·         Support General Manager in all secretarial tasks required.

·         Review and analysis of all office operations accountings handed to the accounting department.

·         Coordinate all monthly payments and tax information handed to accountings.

·         Follow up with all services and goods providers for the company and their on time payments.

·         Support all personnel travel arrangements, expenses and its correct liquidation.

·         Administrate all company assets.

 

Knowlledge and experience:

 

 

·         English 90%

·         Agenda management and strong planning skills

·         Administrative/accountings technical degree or advance University likewise career.

·         Finantial/Accountings experience.

·         Windows, Excel, Word, Outlook.

·         Multinational experience a plus.

·         Problem solving skills.

·         Proactive.

·         Requires little supervision to reach goals.

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Información

Job Opening ID

718

Tipo de rol

4. Profesional - Contribuidor Individual

85% de Inglés

Industria

Manufactura Dispositivos Médicos

Experiencia laboral

Más de 4 años

Aplicar ahora

Our client a Multinational Company from the Medical Devices industry is searching for a:

Bilingual Executive Assistant

Position Objective

Provides administrative support across the organization, to an individual or a department at all organizational levels.

 

Main Responsibilities

• Perform general administrative activities including screening and directing phone calls, filing as well as composing and typing general correspondence under limited supervision.
  
• Assist in semi-routine administrative projects/tasks.
  
• Liaise via telephone and in person, establishing and maintaining relationships with external suppliers relevant to events such as hotels, restaurants, event agencies, entertainment providers and other participating parties.
  
• Manage schedule and calendar of management with attention to accuracy and detail.
  
• May plan and execute meetings and events, under supervision.
  
• Use broad range of computer programs to support development of correspondence, presentations, and to perform data entry in support of a department, significant organization.
  
• Assistance to the company directors with respect to various administrative tasks including:
  
• Travel arrangements such as flight, car rental, accommodation bookings
• Processing and preparation of travel expenses.
• Tailoring/finalizing business presentations.
• Prepare meeting minutes.    

 

Knowledge and Experience:

• Bachelor's Degree or equivalent in related field.
  
• 4 Years of previous related experience.
  
• Good written and verbal communications skills in English.
  
• Proficiency in Microsoft Office Suite.
  
• Availability to work in Cartago.
  

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Información

Job Opening ID

725

Tipo de rol

1. Ejecutivo

90% de Inglés

Industria

Centro de Servicios Compartidos

Experiencia laboral

Más de 4 años

Aplicar ahora

Our client a Multinational Company from the pharmaceutical Industry  is searching for a: 

 

Category Project Specialist IT

 

Position Objective:

As the Category Project Specialist IT, you are responsible globally, for delivering or supporting strategic projects according to the IT Category Strategy, Business needs and annual pipeline of initiatives.

You will be responsible for ensuring the successful execution and completion of these projects using robust project governance and management and supporting the operationalization and implementation of project outputs by converting outcomes and content into category buying guides or other implementation support materials and guidance.

The successful candidate will be executing these assigned procurement projects using project management, stakeholder engagement, and Roche’s category and supplier management approaches.

 

Main Responsibilities:

 

• Executing simple to mid-complex category strategy projects, or sourcing initiatives assigned by Category Management teams to deliver in line with agreed targets.
• Ensuring completion of agreed deliverable quality of customer service.
• Establishing effective project governance by ensuring a robust project structure with clear roles and responsibilities.
• Monitoring and mitigating risk by monitoring the progress of projects and pro-actively identifying and reporting any projected risks, and resolving issues on a timely basis and escalating them where appropriate.
• Ensuring a smooth and efficient handover to the Category teams, regional / site teams for implementation, including converting project outcomes into usable category buying guides or other content.

 

Knowledge and experience:

• Bachelor’s degree preferably in Business or Life Science.
  
• Fluent spoken and written English.
  
• 2+ years procurement experience delivering measurable value in strategic sourcing, enterprise cost reduction, and / or operational efficiency projects.
  
• 2+ years of project management experience including risk management, project reporting, and delivering quantitative and qualitative results in complex environments.
  
• Demonstrated understanding of some of the IT spend categories and potential cost levers or market fundamentals.
  

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Información

Job Opening ID

677

Tipo de rol

4. Profesional - Contribuidor Individual

90% de Inglés

Industria

Centro de Servicios Compartidos

Experiencia laboral

Más de 9 años

Aplicar ahora

Position Objective

To develop and deliver hosting solutions to meet today’s growing demand for agile and cost-effective computing solutions.  Using both private and public cloud technologies, to implement scalable, high performance hosting solutions that meet our company needs.

 

Main Responsibilities

• Accountable for the quality and performance of operations.
  
• Accountable for maintaining the IT infrastructure according to our standards, ensuring systems are Audit Ready.
  
• Acts as technical advisor on IT projects.
  
• Collaborate with customers and other IT departments in the design and delivery of complex IT solutions.
  
• Act as the point of contact and coordinates third level escalations to vendors or to other departments.
  

Knowledge and experience

• Bachelor’s degree in Computer Science or related major.
  
• English written and conversational proficiency.
  
• 6-9 years of relevant work experience.
  
• Minimum of 5 years of professional experience in at least 3 years in the following areas:
  
• Experience designing, implementing and operating infrastructure in the Public Cloud (AWS, Azure, GCP): including network integration, Account Management, Security and Access Management, Network, Backup, and DR strategies and Monitoring
  
• Creation of high-availability, fault tolerant and auto-scaled Dev/Test/Stage and Production environments using Infrastructure as Code techniques such as Cloud Formation, ARM or Terraform
  
• Configuration management and automation using leading CM tools in the industry (Puppet, Chef, Ansible).
  
• Hands-on experience in deployment automation using Shell/Python Scripting with a concentration on DevOps and CI/CD tools such as Jenkins. Source Code Management in GitHub / BitBucket.
  
• Virtualization Platforms (VMWare, Hyper-V). Hyperconverged infrastructure (HCI) and Software Defined DataCenter.
  
• Experience installing and configuring Server Enclosures, Synergy, Virtual Connect modules, HPE Blades, Nutanix.
  
• Experience with Infrastructure Disaster Recovery solutions for virtualization - SRM+ SRDF, vSphere Replication, stretched cluster.
  
• Cloud Management Platforms (ServiceNow, vRealize).
  
• Experience designing, implementing and operating a large number of servers on hybrid Cloud environments.
  
• Experience with Infrastructure Performance Analysis, reporting and Capacity Planning. 
  
• ITIL certification.
  
• Technical certification in related technologies.
  

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Información

Job Opening ID

428

Tipo de rol

4. Profesional - Contribuidor Individual

100% de Español

Industria

Servicios

Experiencia laboral

Más de 4 años

Aplicar ahora

Buscamos Consultor(a) de Reclutamiento que asesorará y trabajará con nuestros clientes en la búsqueda y selección del mejor talento de una forma activa y creativa. 

Realizará procesos de reclutamiento de clientes de muy diversas industrias y roles. 

Establecerá una estrategia para determinar dónde y cómo encontrar al talento que cumpla con los requerimientos del puesto de una forma creativa.

Será un embajador de nuestra empresa y nuestros clientes.

Conducirá entrevistas telefónicas y personales basadas en competencias para evaluar a los posibles candidatos.

Documentará el proceso a fin de apoyar la toma de decisión de los clientes en cuanto a la selección de los mejores candidatos y el cumplimiento de la legislación vigente. 

Seguirá los procedimientos y controles establecidos para garantizar un proceso que cumpla con nuestra promesa de calidad y tiempo de entrega a nuestros clientes.

Determinará y comunicará tendencias de reclutamiento e inteligencia de mercado para asesorar a sus clientes.

 Requisitos

2 años de experiencia en roles de reclutamiento y selección o recursos humanos. 

Estudios avanzados en Recursos Humanos, Psicología o similar. 

Pasión por desarrollar una carrera en el área de Recursos Humanos. 

Interesado en realizar un proceso analítico que requiere investigación y creatividad. 

Capacidad para manejar diferentes procesos a la vez de forma organizada y con alto sentido de urgencia. 

Enfoque en los resultados y la calidad.

Excelentes habilidades de comunicación oral y escrita.

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Información

Job Opening ID

617

Tipo de rol

1. Ejecutivo

85% de Inglés

Industria

Manufactura General

Experiencia laboral

Más de 10 años

Aplicar ahora

^{Our client a Multinational Company from the Medical} 

Devices industry is searching for a:

 

 

Cost Accounting Analyst

Position Objective

Provide advice, guidance, analysis, and reporting of financial information to Manufacturing Operations.

 

Main Responsibilities

•          Analyze and interpret complex monthly financial results to identify financial issues, for business leaders; provide insights and make recommendations regarding possible course corrections

•          Analyze weekly and monthly manufacturing trends in partnership with business leaders to develop/update quarterly forecasts and budgets and provide feedback

•          Partner with manufacturing leaders to advise on financial impact of recent/proposed process changes

•          Assess system capabilities and process efficiencies, and make recommendations for enhancements and upgrades

•          Prepare and process month-end journal entries; prepare balance sheet account reconciliations; calculate, update, and maintain product standard cost in ERP system; gathering data and generating reports in support of manufacturing trend analysis

•          Assist in compliance activities (e.g., SOX, key and internal controls, fixed asset audits, physical inventory) Analyze ROI (Return on Investment) of expenditures for manufacturing projects, identify operational implications, and recommend improvements   

 

Knowledge and Experience:

•          Bachelor's degree in Accounting or Finance required

•          Good written and verbal communication skills in English

•         Experience working in a large manufacturing company and proficient understanding of manufacturing and cost accounting processes

•          Substantial understanding of GAAP and SOX

•          Availiability to work in Cartago

 

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Información

Job Opening ID

571

Tipo de rol

4. Profesional - Contribuidor Individual

85% de Inglés

Industria

Centro de Servicios Compartidos

Experiencia laboral

Más de 1 años

Aplicar ahora

Our client a Multinational Company is searching for a:

Credit & Collections Representative II

 

Position Objective

Responsible for chasing customer payments, managing the processing of cash receipts, AR postings & reporting, and other various responsibilities as needed.

Main Responsibilities

• Chasing customers by phone and email/letter for outstanding invoice payment.
• Research, code and post cash receipts, and utilize reports to identify needed clearings.
• Research and reconcile unallocated cash.
• Help update procedural manuals and train associates on departmental processes and procedures.
  

Knowledge and Experience:

• Bachelor’s degree in Business Administration, accounting or related fields.
• At least 1 year of experience of accounts receivables
• English proficiency required.
• Intermediate Excel experience

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Información

Job Opening ID

775

Tipo de rol

4. Profesional - Contribuidor Individual

90% de Inglés

Industria

Alimentos y bebidas

Experiencia laboral

Más de 10 años

Aplicar ahora

Our client a Multinational Company from the Shared Services Center industry is searching for a: 

CREDIT MANAGEMENT EXPERT

 

Position Objective

Will coordinate, maintain and ensure a timely and effective execution of the Credit Management process by delivering high quality services both on regional and global level by driving process innovation initiatives. 

 

Main Responsibilities

·  Ensure a high quality delivery of the Credit Management process and strategy towards

    the internal stakeholders.

·   Resolve, filter and otherwise escalate problem accounts to the appropriate 

     function to accelerate credit management decisions

·    Share insights on Credit Management topics within the operational team structure.

·     Optimization of credit management processes.

·     Contribute actively to update desktop procedures and supporting documents.

·     Promote an active communication & partnering with other O2C Operations teams.

·    Support TL in coordination topics.

·    Support operational business, when needed.

·     Responsible for timely and accurate processing of specific credit management.

·     Review process controls (ICS, ICM, BPC) as prescribed in the desktop procedures.

 

 

Knowledge and Experience:

·    Studies in Business Administration, Supply Chain Management or Accounting.

·    Certified Credit Controller from a global organization (ICTF, NACM, FCIB or equivalent

     from any certified local organization) or comparable working experience.

·   5+ years of experience in Credit Management or other related Order-to-Cash processes.

          Knowledge in SAP or similar ERP.

·         English proficiency: 85%

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Información

Job Opening ID

776

Tipo de rol

4. Profesional - Contribuidor Individual

90% de Inglés

Industria

Centro de Servicios Compartidos

Experiencia laboral

Más de 4 años

Aplicar ahora

Our client a Multinational Company from the Shared Services Center industry is searching for a: 

CREDIT MANAGEMENT SENIOR ASSOCIATE

 

Position Objective

Will work to ensure a timely and effective response on instruction about customer application, credit viability, customer payment history and credit worthiness.

The Credit Senior Associate will work hand in hand with collections and dispute and accounts receivable teams to exceed expectations in regards common objectives.

 

Main Responsibilities

·     Evaluate customer’s credit data and financial statements in order to determine degree 

     of risk involvement. Deliver meaningful, detailed credit analysis while providing efficient

     and timely service to internal stakeholders.

·    Proactively prioritize, resolve and otherwise escalate problem accounts to the 

      appropriate function to accelerate credit management decisions.

·     Management of the organization’s credits and accounts receivable.

·     Optimization of credit management processes.

·     Perform and review process controls (ICS, ICM, BPC) as prescribed in the desktop 

      procedures.

·     Update documentation of Country-Specifics.

·      Conduct trainings to new joiners.

 

 

Knowledge and Experience:

·     Studies in Business Administration,Finance or Accounting.Experience

·     Certified Credit Practitioner from a global organization (ICTF, NACM, FCIB or equivalent 

      from any certified local organization) or comparable working experience.

·    2-3 years of experience in Credit Management or other related Order-to-Cash processes. 

·         Knowledge in SAP or similar ERP.

·         English proficiency: 85%

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Información

Job Opening ID

653

Tipo de rol

4. Profesional - Contribuidor Individual

80% de Inglés

Industria

Otros

Experiencia laboral

Más de 4 años

Aplicar ahora

^{Our client a Multinational Company of Food and Pharmaceutical Products Testing is searching for a:}

Data Center Senior Administrator

Main responsibilities:

Monitoring and supervising all data center solutions, coordinate with vendors and resource engineers and ensure effective completion of all installation hardware at data centers.

Support the Data Center Manager to maintain all data center standards, procedures, health and safety.

Supervise staff on site to ensure projects tasks.

Project documentation and reporting.

Handle 1st level configuration of IT infrastructure devices.

Support ticketing system through ITIL process.

Requirements:

• BE Computer Science/MCA or any other Bachelor’s degree with the right experience
  
• 5 years of strong working experience in managing strategic data centers.
  
• Experience in structured cabling, data center power management, cooling HVAC systems.
  
• Hands-on knowledge in Windows, Virtualization, Networking, Storage and Backup.
  
• Experience in vendor management, escalations handling.
  
• Hands on experience in monitoring data center and assist team 24/7.
  
• Should have worked overall on all areas of IT Infrastructure.
  
• ITIL knowledge
  
• Willing to work in sun model support (24/7 shifts)
  
• Good Communication skills writing and verbal.
  

• Project Management
  
• Incident Management.
  
• Remote Support
  

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Información

Job Opening ID

679

Tipo de rol

4. Profesional - Contribuidor Individual

90% de Inglés

Industria

Centro de Servicios Compartidos

Experiencia laboral

Más de 6 años

Aplicar ahora

Position Objective

Provide Database administration, design, and development support in a DevOps and Continuous Delivery environment, perform daily database operations and support, provide off-hours maintenance and project support, collaborate with development teams to tune, analyze system performance, database performance, system health checks and implement improvements, contribute to architectural directions and new database features evaluation/implementation. 

Main Responsibilities

• To Provide technical leadership to the database operations team to meet the customer’s expectations of a reliable and highly available database service.
  
• Implementing new Database releases and maintaining operational standards.
  
• Resolve Database Infrastructure issues in coordination with other operational teams.
  
• Configure and manage development, UAT and production environments, in accordance with the database standards.
  
• Adhere to Database Security policy along with SLAs and OLAs.
  
• Manage incidents, requests, problems and changes including backup/restores, performance tuning, security etc.
  
• Ensures ITSM framework, processes, tools and SOPs are used and upheld.
  
• To manage multiple Oracle databases in a global environment ensuring high-availability, reliability, and consistency in support.
  
• Responsible for backup and recovery, sizing, security, replication, database optimization, schema creation, and maintenance, as well as SQL tuning and code optimization.
  
• Perform root cause analysis of complex database problems.
  

 

Knowledge and experience

• Minimum Requirement: BS in Computer Science, engineering or equivalent degree and/or experience.
  
• English written and conversational proficiency.
  
• More than 4 years of experience working in a production environment, with Oracle and proficient knowledge of MySQL. Knowledge of NoSQL and other database technologies is an asset
  
• 1-2 years’ experience in technical leadership role leading projects and initiatives.
  
• 2-7 years’ experience working in a major, global organization preferably in a regulated Industry.
  
• Experience supporting databases and datastores in DevOps and Continuous Delivery environment.
  
• Experience with cloud databases and cloud platform is a plus.
  
• Automation expertise to automate tasks and provide them as APIs to align with Infrastructure-As-A-Code strategy. Fluency in at least one automation tool or language preferred (Python, Perl, Ansible, Jenkins etc.)
  
• Experience in regulated environments with a good understanding of Governance, Compliance and Regulations
  
• ITIL Service Management knowledge and experience an asset.
  

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Información

Job Opening ID

774

Tipo de rol

4. Profesional - Contribuidor Individual

90% de Inglés

Industria

Alimentos y bebidas

Experiencia laboral

Más de 4 años

Aplicar ahora

Our client a Multinational Company from the Shared Services Center industry is searching for a:

DISPUTE MANAGEMENT ASSOCIATE

 

Position Objective

Will be responsible to investigate, reduce and resolve dispute cases by applying standard and local procedures. He will collaborate with multiple departments in a timely and efficient manner, ensuring customer focus, handling issues in the best interest of both the customer and the company and identifying opportunities for improvement.

 

Main Responsibilities

·   Enter appropriate dispute/complaint code and related information in ERP to route 

     item/s to appropriate group for action following existing documentation.

·    Escalate timely undocumented/ non-standard disputed items to next level for proper 

     handling and monitor resolution.

·    Facilitate timely correction of errors out of incorrect cash applications such as 

    misapplied payments, reversed late charges and/or overpayments.

·    Provide basic insights on recurring items and support root cause analysis.

·    Contributor within O2C organization.

·     Perform process controls (ICS,ICM,BPC) as prescribed in the desktop procedures.

·      Update Country-Specific documentations.

 

Knowledge and Experience: 

·         Studies in Business Administration,Finance or Accounting.

·         1-2 years of experience in Collections&Dispute or other related Order-to-Cash processes

·         Knowledge in SAP or similar ERP.

·         English proficiency: 85%

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Información

Job Opening ID

771

Tipo de rol

4. Profesional - Contribuidor Individual

90% de Inglés

Industria

Centro de Servicios Compartidos

Experiencia laboral

Más de 10 años

Aplicar ahora

Our client a Multinational Company from the Shared Services Center industry is searching for a:

 

DISPUTE MANAGEMENT EXPERT

 

Position Objective

Will coordinate, maintain and ensure a timely and effective execution of the Dispute Management process by delivering high quality standards both on regional and global level and drive process innovation initiatives.

 

Main Responsibilities

·         Ensure a high quality delivery of the Dispute Management process and strategy towards the internal stakeholders.

·         Share insights on Dispute topics within the operational team structure.

·         Drive escalation on recurrent disputes for decision making.

·         Key contributor within O2C organization.

·         Analyze key metrics and perform root-cause analysis, as needed.

·         Review Country-Specific documentations and conduct trainings to new joiners.

·         Review process controls (ICS,ICM,BPC) as prescribed in the desktop procedures.

·         Participate in project implementation.

 

 

Knowledge and Experience:

 

·         Studies in Business Administration, Supply Chain Management or Accounting.

·         5+ years of experience in Collections&Dispute or other related Order-to-Cash processes.

·         Knowledge in SAP or similar ERP.

·         English proficiency: 85%

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Información

Job Opening ID

772

Tipo de rol

4. Profesional - Contribuidor Individual

90% de Inglés

Industria

Centro de Servicios Compartidos

Experiencia laboral

Más de 4 años

Aplicar ahora

Our client a Multinational Company from the Shared Services Center industry is searching for a:

 

DISPUTE MANAGEMENT SENIOR ASSOCIATE

Position Objective

Will be responsible to investigate, reduce and resolve dispute cases by applying standard and local procedures.  Who will collaborate with multiple departments in a timely and efficient manner, ensuring customer focus, handling issues in the best interest of both the customer and the company to identify opportunities for improvement.

 

Main Responsibilities

·      Perform evaluation and investigation of disputed items of external customers.

·      Analyse and investigate appropriate dispute/complaint code and related information

       in ERP to route item/s to appropriate group for action following existing documentation.