TIEMPO COMPLETO | COSTA RICA
We are looking for experienced Solution Architect with excellent technical knowledge of
Dynamics 365 Customer Engagement and related Microsoft cloud solutions and related
technologies (e.g., Power Platform, Azure, Office 365, Power BI, etc.). You will apply your
knowledge and experience to each customer through proactive and preventative work
efforts including solution design, technical implementation, and customer support. This role
requires the ability to acknowledge opportunities and solve real world customer business
problems.
Strategically assists clients with assessments, solution design, and implementation of
Microsoft Dynamics CRM/ Dynamics 365 solution. Responsible for overall application
architecture and design decisions during a project. Works to map overall design to client
requirements and systems, ensuring solutions align with business goals and processes, and fit
within the enterprise context.
Primary Duties & Responsibilities
? Assess, Discover, Plan, Design, Implement, Develop, Deploy, Support solution specific
architectural standards and guidelines for Dynamics 365 and integrations
? Inspire, Innovate, and Improve mutually beneficial, sustainable and value-creating
solutions to fulfill business needs in a collaborative environment
? Estimate implementation work and timelines as outlined by sales and operations
? Architecture and Designs should incorporate functional and non-functional solution
requirements. Includes all types of solution components, such as configuration, code
objects, forms, workflows, reports, and integrations
? Ensure that patterns, functional designs, and non-functional designs are appropriately
documented
? Perform and lead gap analysis between solution requirements and existing capabilities
? Bridge client vision and transition designs to developers to ensure a clear and complete
understanding of plan
Technical Skills, Abilities & Requirements
? Ability to communicate complex business information to technical audiences and
complex technical information to business audiences
? Ability to manage client-facing communication, to facilitate customer meetings and
capture and distribute action items
? Proficient in Microsoft Office (as well as O365) products including Word, Excel,
PowerPoint, Project, Teams, OneNote, SharePoint, OneDrive
? Proficient in Visual Studio, PowerBI/Tableau, O365 & D365 Administration, SQL Server
Data Tools, and Azure DevOps, Logic Apps, and PowerApps
? Knowledge of Dynamics 365 for Sales & Marketing, Customer Service, Social
Engagement, Field Service, Project Operations, Portals, Business Central and other
emerging Microsoft software
? Ability to elicit technical and functional requirements to create visual representations
of business processes
? Ability to plan and execute projects on time and on budget; to create and manage a
backlog of tasks and consistently maintain sprint velocity; ability to accurately estimate
time-to-completion and budget and manage multiple projects concurrently
? Ability to design, configure, and deploy Dynamics 365 Sales and Dataverse (Common
Data Service) solutions based on out-of-the-box features
? Ability to manage a team of diverse skill sets and personalities to maintain morale and
execute projects efficiently and maintain customer satisfaction
?
Education and Experience:
? 7+ years of related work experience
? An equivalent combination of education and work experience
? 5+ years of experience with Dynamics 365 Sales or CRM or Salesforce
? 3+ years of experience with SDLC, including agile and waterfall
? Proficient in English and Spanish
COMPENSATION AND BENEFITS
? Competitive salary and bonus structure
? Medical, dental and vision package
? Personal paid time off
? Paid training
Talent Advisors tiene como misión garantizar que no se limite ni de forma directa ni indirecta las posibilidades de una mujer o de un hombre de acceder a determinado tipo de empleo por su sexo, siempre que cuente con la formación y las habilidades requeridas para el puesto. En Talent Advisors tenemos procesos de reclutamiento donde tratamos igual a quienes están en las mismas condiciones. Tenemos procesos para evitar y erradicar cualquier práctica discriminatoria; promovemos la igualdad y el aprovechamiento de la diversidad de talentos para el trabajo.
Talent Advisors advierte que los requisitos incluidos en este anuncio, serán valorados en el proceso de reclutamiento junto con otras competencias y cualidades adicionales del candidato.
