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Provide on-site IT related Hardware
support to assist in the installation, integration and maintenance of computing
· Configure and manage customer workstation, portable computing devices
and peripherals (Following defined imaging and deployment processes).
· Perform daily support (moves, adds, changes, etc.) for desktops,
laptops, peripheral equipment and other IT related hardware (ex. VOIP Phones,
A/V support as applicable for your region, etc.)
Manage installation of desktops, laptops, peripheral equipment and other
IT related hardware
· Training users in various situations, educating them regarding use of
hardware, its software and related systems. Training would be brief,
one-on-one, small group, ad-hoc and
hands on "How-to" instructions
· Manage priorities based on Service requests and incident tickets while
regularly updating tickets to reflect work performed
Troubleshoot and repair hardware and/or Software for desktops, laptops,
peripheral equipment and other IT related hardware (Tier 1/2)
Manage port connections to provide point of use network availability;
Assist in answering Help Desk Calls from Users on an as needed basis.
Knowledge and Experience:
Microsoft Certified Desktop Technician preferred.
Proficient in Microsoft suite of applications (Windows 2008 and Windows
2012 server, Windows 7, Microsoft Office and Outlook)
Ability to manage users and PC's using Active Directory required
Ability to perform IT hardware and software diagnostics and repairs
(Laptops, desk tops, mobile computing devices, peripherals, IP Phones, handheld
Problem Solving skills including Trouble shooting techniques required
Strong customer service focused skills required
Experience using Help Desk ticketing software to manage service tickets
SENIOR TAX ACCOUNTANT
This position reports to the Tax Manager, and will be in charge to analyze general ledger accounts for tax financial reporting,
analyze data, research and interpret tax statutes to prepare federal, state and
local level tax returns, related schedules and related estimates and extensions
for all entities.
Reporting to the Director of Research, Planning and Audits, the Tax
Accountant will complete tax research and prepare appropriate responses
providing arguments and/or conclusions for federal and state notices and audits
and work on special tax technical projects as needed for all entities. In addition, the Senior Tax
Accountant will complete the required administrative functions of the US Tax
Accounts Receivable Senior Manager (North America)
This role gives YOU the opportunity to lead key activities to progress YOUR career, the main of these are:• Lead a team of supervisors and individual contributors that supports the North America Accounts Receivable processes. • Supervises and monitors team performance, identifies coaching/mentoring opportunities and leads career development plans. • Ensures that the proper tools are in place to support the team and the processes.• Contribute to the development of the Accounts Receivable strategy. Lead the implementation of the strategy by translating plans into actions to drive cost to serve improvement through innovative thinking.• Lead and support transformation projects to enhance business performance, including organization design.• Lead the implementation of organizational culture interventions (focus groups, mentoring, employee forums) to improve employee engagement, build trust and maintain a highly-motivated team.• Development of lead KPIs to monitor and drive results on day to day operations.• Build, develop, manage and motivate a high-performance Team. Develop Performance Improvements Plans (PIPs) for Low Performers and properly document the follow up and feedback. • Develop a culture of Continuous Improvement within the organization in order to drive process improvement and manage change. • Act as escalation point for service issues raised by key stakeholders and/or the team and ensure proper attention and resolution. • Produce management reports for top Management regarding the Accounts Receivable performance and provide visibility about potential risks on portfolio.• Look for breakthroughs in Process Improvement: Standardized processes, Opportunities to increase efficiency and positively impact business results and cost to serve, Supports the development of systems and tools• Ensures all Accounts Receivable processes are aligned with the Global Credit Policy and in compliance to the Finance Manual.
Our Accounts Receivable area has a mission to transform the delivery of services through the simplification, standardization and continuous improvement of underlying process. This will allow the delivery of improved productivity, better service, control and compliance and the creation of a scalable platform for growth. This will be in the context of a delivery model which is largely centered on a regional finance hub for the Americas.
We are looking for professionals with these characteristics to achieve our goals: • Bachelor’s Degree in Business Administration, Accounting or related field completed. • Strong understanding of accounting processes.• Strong analytical and leadership skills.• English Level: C1• Business applications skills (MS Office).• Experience in ERP systems (JDEdwards/SAP).• Process documentation techniques.• More than 5 years working with Accounts Receivable processes on a shared service center environment.• More than 3 years of direct or indirect people supervision.• More than 1 year process documenting experience.
Preferred qualifications: However, if you have the following, it would be a plus: • Trainer skills.• Portuguese knowledge.
Knowledge of end to end Customer
to Cash process and operations.
Timely and accurate application of customer payments.
Perform and proactively manage any issues with daily reconciliations.
Manage reduction of unidentified and unapplied cash.
Ability to monitoring of work flows and volumes.
Responsible for maintenance of SOPs.
Support audit requests on a timely basis.
Strong understanding of SOX and other compliance needs.
Participate in projects as assigned from time to time.
Support creation of operational metrics on a regular basis.
· Leads all testing efforts for new businesses integration, system
enhancements or central projects.
Deliver reports and ad-hoc activities as assigned by the management from
time to time.
Bachelor’s degree in Accounting, Business or related field.
Minimum 2-5 years of experience in Accounting or Customer to Cash
Desirable previous experience in account receivables within multi-company
and multi-currency environment.
Advanced MS Office and ERP Knowledge
Desirable the ability to take on additional responsibilities as assigned
by senior management.
Used to exposure to change management.
client, a world’s leading company in its field, is expanding its Financial Shared
Service Center in Costa Rica and is searching for:
Collections Analyst will be responsible for the customer financial interactions
of the cash collections process, including, but not limited to, debt
negotiation, refund processing and accounts receivable management.
Consultant in Charge: Ernesto
Our client, a multinational company from
the Financial Industry is searching for:
Act as a subject matter expert regarding
collection processes, identify training needs and develop material to properly
equip team members to perform at the required level. Continuously implements
improvement ideas and provides support to achieve learning and financial
targets given by the business.
• Design and deliver learning (both
face-to-face and virtual) to support customer experience excellence provided by
the Collections department.
• Obtain and develop required in-depth
knowledge of Collection roles, processes and systems to deliver knowledge and
skills in areas of functional expertise.
• Design and deliver
soft/service/communications skills training plus appropriate learning and
performance support in less familiar areas.
• Design and develop assessments to
complement learning and designs appropriate evaluation methods.
• Lead learning projects in addition to
providing learning support within own scope/environment as required.
• Completes the required learning
administration to provide reporting information for leadership team.
• Support collection tasks as required
such as strategic portfolios or special other needs within any of the line of
business of the department.
• Contributes to process design and updates
via requests for process clarification for training and feedback from learners.
• Updates learning materials in the
light of process changes.
• May develop quick reference guides to
be owned by process teams and used in training.
• Builds reports and provides visibility
on learning progress and improvement.
• Actively supports the training of
staff to enable them to perform at expected levels
• Promotes learning and drives the
building of a supportive and engaging learning environment.
• Supports learning and tools which help
staff to take responsibility for their own career development.
• Partners with management, to develop
subject matter experts to carry out performance and learning needs.
• Provide analysis and proposes
appropriate learning solutions to mitigate gaps and enhance support to achieve
business objectives and customer experience excellence.
• Works closely with the business and
individuals post program to secure follow-up and performance support.
• Collaborates with colleagues to drive
or implement best practices.
• May own relationships with external
Knowledge and Experience:
•Bachelor's degree in Education,
technical Training certification or proven equivalent experience.
•Strong verbal and written communication
skills required. Solid English language skills are required. (B2+ minimum)
and/or training background or proven experience is required.
•Substantial experience of training and
•Understanding of the full learning
cycle from learning needs analysis to evaluation.
•Experience in designing/developing
instructor-led training materials.
•Minimum 2 years of Collections
•Excellent understanding of collections
processes and regional practices.
•Experienced user of relevant Collection
tools (e.g. Salesforce and SAP).
•Strong PC skills, particularly Excel
Bachelor’s degree in Administration, Finance, Accounting or related
University students with extensive experience in similar functions will
Minimum 2-5 years of experience as a Collector or Customer Service.
Advanced MS Office Knowledge.
Consultant in charge: Natalia Villalobos
Buscamos Consultor(a) de Reclutamiento que asesorará y
trabajará con nuestros clientes en la búsqueda y selección del mejor talento de
una forma activa y creativa.
Realizará procesos de reclutamiento de clientes de muy
diversas industrias y roles.
Establecerá una estrategia para determinar dónde y cómo
encontrar al talento que cumpla con los requerimientos del puesto de una forma
Será un embajador de nuestra empresa y nuestros clientes.
Conducirá entrevistas telefónicas y personales basadas en
competencias para evaluar a los posibles candidatos.
Documentará el proceso a fin de apoyar la toma de decisión
de los clientes en cuanto a la selección de los mejores candidatos y el
cumplimiento de la legislación vigente.
Seguirá los procedimientos y controles establecidos para
garantizar un proceso que cumpla con nuestra promesa de calidad y tiempo de
entrega a nuestros clientes.
Determinará y comunicará tendencias de reclutamiento e
inteligencia de mercado para asesorar a sus clientes.
2 años de experiencia en roles de reclutamiento y selección o recursos humanos.
Estudios avanzados en Recursos Humanos, Psicología o similar.
Pasión por desarrollar una carrera en el área de Recursos Humanos.
Interesado en realizar un proceso analítico que requiere investigación y creatividad.
Capacidad para manejar diferentes procesos a la vez de forma organizada y con alto sentido de urgencia.
Enfoque en los resultados y la calidad.
Excelentes habilidades de comunicación oral y escrita.
Importante organización nacional busca
Objetivo de la Posición:
Responsable de la planificación,
organización, y coordinación de todas las tareas relacionados con el área
contable, controlando y verificando los procesos de registro, clasificación y
contabilización del movimiento contable, a fin de garantizar que los estados
financieros sean confiables y oportunos.
Custodia del fondo de
Planilla mensual, de los reportes ante la CCSS y Hacienda.
Encargado de registrar
las facturas de proveedores y las notas relacionadas con los mismos.
Encargado de las
Cuentas por Pagar y generar los pagos.
Encargado de revisar
las cuentas por cobrar y realizar el cobro a cuenta morosas.
Elaborar el informe
semanal de saldos de bancos.
documentación necesaria para que la Auditoria Externa.
Revisión y elaboración
de los estados financieros mensuales.
Encargado del control
de los Activos Fijos.
· Participe de la
elaboración del Presupuesto Anual, del análisis de las cuentas proyectadas y
del registro del mismo en el Sistema Contable SAP.
· Velar porque se
cumplan las políticas y normas básicas de seguridad e integridad de la
Conocimiento y Experiencia:
5 años de experiencia
mínima en puestos similares.
· Conocimiento y Dominio de SAP.
· Experiencia en elaboración y análisis de estados financieros.
normativa tributaria y fiscal.
Contabilidad o carrera afín.
Dominio de los
paquetes informáticos, especialmente el Excel.
Dominio básico- intermedio de
Objetivo de la posición:
Apoyar a las áreas en la consecución de los objetivos de la
empresa a través de un constante soporte técnico en todo lo referente a la
programación de sistemas informáticos.
Conocimiento y experiencia:
Administrar toda la plataforma tanto software como hardware.
Supervisar y evaluar todas las operaciones de contenido
Dirigir todos los aspectos del departamento y ser líder de su
· Facilitar y promover el desarrollo profesional de todo el
personal del Instituto.
Informar oportunamente acerca del funcionamiento de los equipos
Promover nuevos proyectos en beneficio del personal
administrativo y educativo.
Carrera Universitaria afín.
· Experiencia laboral comprobada como encargado de TI o
Excelente conocimiento de la gestión de sistemas de información
y mantenimiento de hardware / software.
Experiencia en administración e instalación de redes.
Capacidad de administrar personal (No indispensable)
· Conocimientos avanzados en G-Suite, Rediker, SO, servidores,
redes LAN y WAN.
Conocimientos en centrales IP
ERP Super User (Agreements Trade Incentives)
This position is responsible for
providing troubleshooting support as well as training for the SAP Vistex
module, covering pricing agreements, rebate agreements, chargebacks,
membership, transactional rebates and composite rebates
Consultant in Charge: Virginia Chaves
accounting operations, financial planning and analysis of the company. This
position will also be a business partner to the local CEO to handle operational
• Enforce financial and administrative
policies and procedures which will ensure the timely and accurate recognition
of revenue and all financial aggregates and ratios in accordance with US GAAP.
• Oversee various ERP system upgrade and
• Support daily operations of the
accounting department in conjunction with a team of 3, including managing
• Manage the Treasury function
• Prepare annual Budget and reforecasts
• Manage P&L, Balance sheet and
track actual performance against Budget/reforecast • Monitor and analyze
monthly operating results against budget
• Manage team of 3
• Direct liaison with HQ Consolidation
• Establish and implement short- and
long-range departmental goals, objectives, policies, and operating procedures.
• Design, establish,
and maintain an organizational structure and staffing to effectively accomplish
the department's goals and objectives.
• Provide recommendations for procedural improvements and support yearly
Bachelor’s degree in Finance or Accounting
5 years of experience in a senior-level hands on Finance position, with
a background in the Advertising/Media industry.
Experience in US GAAP and SOX
Consultant in Charge:
General Accounting (GAMA) Specialist
Execute GAMA operational activities for the Americas SSC in Costa Rica. Coordinate and perform complete, stringent and timely financial tasks.
• Monitor and control activities related to General Accounting processing system to assure correct accounting reporting.
• Execute the day-to-day activities according to the agreed service level and in compliance with the SOPs of the respective business sub-process
• AR manual invoicing
• Support the onboarding process access and equipment management, job shadowing
• Participate to knowledge transfers and user acceptance test sessions
• Fixed asset accounting activities
• Tax posting and reporting
• Cost and revenue allocation in CO
• CAPEX settlement
• Bachelor’s Degree in Accounting, Finance or Business Administration
• Accounting IAS Certification (CPA, ACCA etc.)
• SAP experience
• Finance and accounting experience 1-3 year
• Solid knowledge of accounting and corporate finance principles and procedures
• English proficiency
Temporary role (1 year)
Provides specialist operational support /day to day advisory on clearly defined HR policies and processes (focus in recruitment) to employees and first line managers. General knowledge of core Human Resource related topics and application of fundamentals.
•Ownership of regional recruitment process for differents company business units.
• Provides operational support and advice to the wider HR community and employees in the delivery of the HR cycle i.e. bonus/pay review, Talent Management, Performance Management, and Employee Survey.
• Works independently and or closely with HR specialists to help resolve queries which arise directly from the business.
• May work in a specialist group where tasks are driven by the specifics of this HR function.
• Create, protects and files written correspondence and data associated with employees.
• Develops and analyses reports independently or working with HR systems team or third party provider.
• Will provide support to a specific Business Unit as well as a general HR team.
• Provides administrative support to HR projects.
• Supports Employee Relations activity as directed.
• Assists the recruitment process, provides administrative support for the selection and on boarding of candidates internally and externally.
• Receives HR/Business Unit/ Company-wide communications and acts upon it as necessary.
• Supports the Rewards initiatives as required. Will also provide data for respective payroll teams.
• Participates in administration concerned with the relocation of employees.
• Bachelor’s Degree in Human Resources, Psychology or equivalent.
• 4 years of relevant working experience in recruitment and selection process (working experience as HR generalist is a plus).
• MS Office Suite.
• Fluent spoken and written English (Portuguese is a plus).
Our client, a multinational company from
the Pharmaceutical industry is searching for:
Internal Control Analyst.
This position ensures systematic and independent examination of
financial and procedural accuracy, effectiveness of controls, efficiency of
operations, and compliance of any activities and processes.
It includes the use of systematic organizational measures and controls
to ensure the traceable implementation of, and compliance with, all legal
requirements and internal regulations.
Keeping the internal control system at the cutting edge of changes, as
much as the business requires it, is also part of the role; specially when
projects demand a full participation of RQM department.
· To support operational departments to
implement and maintain the Internal Control System approved by Global RQM
To have close contact with Partners (AccP)
to ensure proper performance of global Internal Control System.
· To support operational departments
during de ICS annual audits conducted by External Auditors, and internal audits
conducted by corporate or BBS.
· To perform regular follow up on Operational
Department to ensure ICS completion.
· To conduct ICS and ISO Internal Audits
in SCR operational processes.
Responsible to understand
documentation/tools requirements from headquarters.
·To prepare risk assessment on the
processes in order to identify internal controls deficiencies.
·Active collaboration on all activities
which represent improvement possibilities on processes. In special areas
identified in ICS task, activities, tools, etc.
Full participation on project
implementation where ICS controls will be launch.
Knowledge and Experience:
Degree or currently studding in careers
in Accounting, Auditing, Finance, Economics or similar.
Minimum 3-5 years of professional
experience in comparable functions.
·Working experience in Internal Control
Systems, ISO9001 certification, Internal/External Audit or similar is a
· English - excellent spoken and written
is a must.
BPO/SSC market experience is an
· Proficient in MS Office, specially
Consultant in Charge: Carolina Morales.
Jefe de Cocina
Objetivo de la posición
Esta posición la persona sera la
responsable de la jefatura de la cocina del restaurante del hotel.
Conocimientos y experiencia:
Profesional en el Área Gastronómica o carreras afines.
Mínimo 3 años de experiencia como Chef en puestos similares.
Deseable experiencia en el sector hotelero.
Experiencia previa en coordinar el trabajo del personal a cargo.
Curso de Manipulación de Alimentos (vigente).
Anuente a un horario de trabajo rotativo.
Idioma Inglés (Se considerara un plus).
Preferiblemente residir en zonas cercanas de Guanacaste.
Consultora a Cargo: Natalia Villalobos
Will be responsible for the delivery of
effective and efficient finance transactional OTC processes.
multiple customer accounts for delinquency and debt collection efforts.
past due notices for delinquent accounts or for missed settlement payments.
address changes and maintain files regarding debtors for correct and current
accounts receivable balances for invoiced customers
Customer ledgers are clean by minimising aged items, disputes, unmatched
individual monthly cash targets
customer’s queries with the relevant departments for dispute resolutions.
Payments Plans, Solutions & Reconciliations with Risk Assessment.
2 years of
collections experience in an international environment
Prepare the production plan for the
corresponding area, the agreement with the needs
of the different markets
(America and Europe) with the purpose of delivering the
finished product when
the customer needs it in the different distribution centers.
· Bachelor’s degree in Industrial Engineering, Industrial Production or
Minimum 2 years of experience in manufacturing company in the area of
At least 2 to 3 years of previous related as Production Planner in
Desirable previous experience within Medical Devices industry.
Knowledge and experience in handling finished product inventory.
· Demonstrate previous experience with production planning, inventory of
product and materials and use of RMP´s.
Desirable APICS Certification and knowledge of the SAP System.
Preferably advanced Excel Knowledge, Macros is a plus.
Sales System Support Intern
· The Intern will, primarily, be responsible for providing Master Datasupport to differnt department.
Knowledge and Experience:
a Multinational Company from the Pharmaceutical industry is searching for a:
Business System Administrator
The SAP Sr
Business System Administrator provides data management and technology tools to
support a function through tactical execution of the department strategies
through business applications. This position will provide systems and business
application management experience by understanding business processes and
making recommendations for enhancements to drive operational effectiveness and
efficiency through business systems and/or applications.
support of production applications by responding to support desk calls,
tracking problems/issues and following First Level Support – Coordinate First
Level support for the Americas and process service tickets
roll-outs, training and event preparation (coordinate with local key-users
& SMEs). Liaise with global and regional colleagues (regular update
the team of Subject Matter Experts (SMEs) in the areas of Finance and
Controlling. Coordinates the timely
resolution of service tickets with SMEs, Roche IT (global & local) and
Offshore IT Support Teams.
maintain, and enhance business applications, reporting, and analysis solutions
with a focus on maintaining the integrity of the business application, process
efficiencies and improve service levels
with internal and external departments to identify business needs and develop
solutions to optimize processes and data accuracy.
Collaborate with management team to identify upgrades and development of new
functionality with current business applications.
• Serves as
the link between local and global business and act as liaison between local
business and IT professionals. Provides
leadership and consultancy for implementation, management and further
development of the global divisional best practice processes in SAP Finance and
• Acts as
counterpart to IT professionals for project implementation, solution
development, escalation and issue resolution. Organizes and controls the local
support process with the local and global IT organization.
local change requests and identifies potential for changes to global
solution. Supports the local change
management process and any supporting documentation required to assist the GCR
in the introduction of the change to the Change Management Team (CMT).
Responsible for maintaining and continuously improving the quality system and
achieving quality objectives through daily actions.
Knowledge and Experience
Bachelor’s degree in Computer Science, Information Systems or other related
field OR at least 5 years related experience.
• 10+ years
of experience with SAP, finance and controlling experience within a global
• 5+ years
of experience with previous business application system implementations.
• 2 years’
business/systems analysis/analytical experience.
to implement appropriate technical solutions to address business needs.
MS Excel, MS Access, relational database, SQL and PC skills.
Demonstrated sound judgment and decision making.
Comprehensive experience analyzing and solving business situations.
fluency – verbal and written.
project management experience.
Experience with Tableau and Alteryx (preferred).
Our client, a multinational company is
searching for its Shared Service Center:
Senior Clerk General Ledger Accounting
for execution of standardized processes in the area of general ledger accounting
in accordance to local law and IFRS.
Independent execution of standardized processes in the
area of general ledger.
accounting in accordance to local law and IFRS.
Preparation and maintenance of masterdata.
Execution of plausibility check in accordance to
guidelines and simple error corrections.
· Performance and documentation of reconciliation
procedures as well as execution
and documentation of various checks according
to the internal control system.
· Accurate and timely monthly, quarterly and year end
closing in accordance with GL
· Completion of tasks in preparation of Month-End,
Quarter-End and Year-End
financial reporting package.
· Assure compliance with process, standards and
· SAP Super role will provide SAP support to other users
and be part of SAP/ process
· Back up for the
team lead, Manage the daily work allocation within team
· People Management.
· Internal controls management.
Bachelor’s Degree in Accounting, Business or related
· 3+ years of relevant working experience in an accounting
function in matrixed
· Fluent spoken and written English.
· SAP systems knowledge is a big plus.
· Advanced MS Excel skills, for analysis of large
volumes of data.
· Advanced knowledge in general ledger, accounting and
financial reporting processes.
· Knowledge of IFRS accounting standards.
Senior Expert S2P
Senior Expert in the
Source-to-Pay (S2P) is responsible for the Records, verifies and executes,
transactions with a high level of complexity according to process
documentation. Support higher levels in different activities in which the
expertise and knowledge of this role will contribute to the area and the
verify and execute transactions with a high level of complexity according to
Team Leader in operational topics
with procurement standards, policies, and procedures
and conduct training
problem analysis, impact analysis, and mitigation design and execution
transition project e.g. conduct on-site/remote expert training, hypercar
calls, Q&A sessions
the Operations Manager and/or the Service Delivery Manager in global operational
of design evaluations and discussions
and description of process and tool improvements (demand, change requests
and support Content Creation, Support Services, Post-PO Processing and
Operation Order Management activities
in Business Administration/Economics/Accounting/Industrial Engineering
4 - 5
years of experience in Procurement or Accounting
professional experience in the S2P/Invoice Process area
of the end-to-end process
knowledge of the relevant IT systems (SAP Ariva)
spoken and written English.
About the Company
client provides a comprehensive portfolio of products and solutions to residential and commercial customers, when and where they need it. As one of the
largest manufacturer of exterior building products for North America, the company is dedicated to efficiently
and effectively meet the needs of customers and communities.
This position will oversee the
operations and budget of all services performed at the Costa Rica’s operation which is focused
on Engineering and Drafting of building productos at the moment, but the future includes services for other
business functions of the organization.
The ideal professional must provide the
mentoring, training and personnel support to the group. Continually coordinates with the leaders of the headquarters to monitor, plan, prioritize and schedule
work, including the allocation of resources, to meet all Commercial Solutions
needs for engineering, drafting and other functions.
Develop and maintain local supplier
relationships, as required for the site.
other managers and staff
local business operations
business strategies and goals
and oversee local operating budget
department/division goals based on the company's plans
and enforce company policies and procedures consistently
all human resources functions
presentations and perform report on business operations to top executive staff
· Represent the company in relevant professional organizations
data to inform operational decisions or activities
financial records to improve efficiency
organizational operations, projects, or services
duties as assigned or deemed necessary for effective business operations
a Multinational Company from the Shared Services Center industry is searching
creation, maintenance and execution of Procurement, Mater Data & overall
Source to Pay transactions with a high level of complexity according to process
Specialist works to proactively identify candidates through sophisticated sourcing
techniques. Primary responsibility
includes sourcing for challenging roles as well as developing proactive
recruitment marketing activities to build robust candidate pipelines for high
demand roles. This role is responsible
for ensuring compliance with TA processes including document retention and
providing data analytics when required.
qualified candidates through a variety of channels including direct sourcing,
LinkedIn, job boards, referrals, networking, social media, etc.